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Customer reviews for Member's Mark 11-Piece Modern Ceramic Cookware Set for
Member's Mark 11-Piece Modern Ceramic Cookware Set
4.5 out of 5 stars
stars2,248 ratings1,057 reviews
  1. 5 stars78% (1,751)
  2. 4 stars7% (152)
  3. 3 stars5% (109)
  4. 2 stars4% (89)
  5. 1 star7% (147)
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Showing 1,001-1,010 of 1,057 reviews
Apr 22, 2023
S Eney
2 out of 5 stars review

Pretty but awful

These pans are beautiful. But they are the WORST. Everything sticks. And burns no matter how much oil I use. One positive is that the burnt pans clean up very nice.

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Jan 22, 2023
Kitchen Explorer
5 out of 5 stars review

Love, love, love!

I purchased this set back in November and so far it has treated us well! We love the color and we have had no issues regarding any food sticking to the cookware. Every piece washes up nicely with mild soap and warm water. Needless to say, I'm SO glad that we invested in these rather than other, more expensive, colored ceramic cookware on the market that we were tempted to purchase before finding these.

Helpful?745N5CWWCK8815409719453
Jul 3, 2023
Nikki
4 out of 5 stars review

Love them but have to return them

These pans are awesome I love them but unfortunately the holes on the lids are big enough that Flys have got into the food, it's happened to me 3 times now and i have to throw our whole dinner to the dogs, I will be sadly be returning them this weekend

Helpful?745N5CWWCK8815409719453
reply from Member's Mark

We apologize for any inconvenience you may have experienced, Nikki. We appreciate your suggestion and will definitely take it into consideration. Thank you for bringing it to our attention.

Feb 20, 2022
Em
1 out of 5 stars review

Just got mine today--

The first pot I unpacked had been damaged, and not just a small one either. I'm returning them, and not replacing. That box is heavy. I could hardly get it in the house, and have to have someone help me take it back. Just way too much trouble for something that took forever for me to order. I couldn't deal with another defective one.

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Dec 10, 2021
Bee
4 out of 5 stars review

inaccurate color description- Terra cotta

Ordered these on drop day and couldn’t wait to get them. Day after ordering I felt hesitation in color choice but waited to receive them before making a final decision. The Terra cotta color originally ordered is definitely not accurate. The color is more of a peach color with pink tones. Returned and hoping to score green at next restock.

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Oct 8, 2022
LittleE
1 out of 5 stars review

Disappointed

I ordered the black set but when it arrived the set was gray. Doesn’t match anything in my kitchen. The website stills says they are available in black to ship but customer service said they could only offer a refund so I will probably keep them as I need new pans. I will never buy anything from Sam’s club ever again. This was such a wast of money and their customer service was slow and not helpful. Do NOT order!

Helpful?745N5CWWCK8815409719453
reply from Member's Mark

We are sorry to learn about your experience, LittleE. Please contact Member Support at (888) 301-0332, and we'll do our best to make this right for you.

Jan 9, 2022
JF
5 out of 5 stars review

Love the Terracotta!

Just received my Terracotta set and they're better than I expected. They are a bit lighter in color than you might expect of typical terracotta, but they remind me of the beautiful colors of southern Arizona, especially Sedona. I haven't used them yet so I cannot speak to their durability, but I've seasoned them as the instructions indicate, and I'm looking forward to using them.

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Oct 6, 2022
Alicia
3 out of 5 stars review

NOT BLACK SO DISAPPOINTED

So disappointed when we received our box only to open and them be deep blue color. I had already thrown out all of my others otherwise I would have returned. Not a fan of the color at all and I get the reminder daily that they’re not matching the rest of my stuff as intended. Other than the color being inaccurate they work great! Just disappointed 😔

Helpful?745N5CWWCK8815409719453
reply from Member's Mark

We are sorry you are disappointed in the color, Alicia. Please know all Member's Mark items can be exchanged or returned at any time as part of our 100% Satisfaction Guarantee.

Feb 17, 2023
AgentJT
2 out of 5 stars review

Does Not Work with Induction.

I recently upgraded my appliances to GE Cafe with an induction stovetop. I've had these pans for 3-4 months and have already loss it's non-stick. Coating is still there but eggs are sticking. Now with the new stovetop I can't even use them. Misleading advertising

Helpful?745N5CWWCK8815409719453
reply from Member's Mark

We are sorry to hear about your experience. Here are some tips for you to maintain the superior nonstick performance. Always cook in LOW TO MEDIUM HEAT. HAND WASHING RECOMMENDED though DISHWASHER SAFE. Always cool down to room temperature before hand washing. The use of high heat and a sudden temperature change, thermal shock, can cause metal fatigue, warping, deformation, nonstick deterioration, chipping, discoloration. Never use hard objects on the nonstick surface. However, a deep cleaning of the non-stick surface can help restore performance. This may include soaking overnight in hot, soapy water and then thoroughly washing the surface the next morning. Please remember you can return this set anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Nov 29, 2022
Nicole
2 out of 5 stars review

invest in better

Ordered the black pans and was super excited they were beautiful. After a few washes they completely faded to medium/dark blue. I was offered either 10% of my price back or to exchange for the same color (which obviously would have the same issue) or return completely. Not impressed with costumer service and will no longer purchase more pricey things

Helpful?745N5CWWCK8815409719453
reply from Member's Mark

Nicole, we are sorry to learn about your experience with the cookware set as this is not what we want for our Members. Please contact Member Support at (888) 301-0332 and we'll try to make this right for you.