Hey there! We are thrilled to hear that your WashTower upgrade is running smoothly and keeping laundry day whisper-quiet! Since everything is working great, please feel free to reach out to us at @LGUSSupport if you ever need any assistance in the future. #LifesGood ❤️ -Rich

Hi, there. Thank you for sharing your feedback on the LG Washer. We understand how important it is to have reliable appliances that function properly. Our goal is to deliver outstanding products and services that fulfill our customers' requirements and anticipations. We value your feedback Kindly reach out to our LG CareQ phone support at 1-888-542-2623, so we can offer a better options for your situation. We sincerely apologize for this inconvenience and we'll be looking forward to resolving your concern.

Hi, Milly. Thank you for sharing your experience with your LG Washer Dryer Combo. Receiving two units with significant damage is not the delivery experience you should expect, and we understand how important it is to get your replacements resolved quickly. For reference, you can explore LG product support and warranty information here: https://www.lg.com/us/support. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this damaged unit and replacement delay issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

We’re so happy to hear you’re loving your new stacked washer and dryer Edwards! It’s great to know that the space-saving design is working perfectly for you. Thanks for choosing LG, and if you ever need anything, we’re here to help! 😊 ^Anthony

Hey there. Almost a year in, and we’re thrilled to hear you’re loving your LG WashTower! Laundry day just got a whole lot better! With smart features for perfect fabric care and a compact design, tackling that chore is easy and fun! For more questions, private message us on social media @LGUSSupport. Thanks for making LG part of your home! 🧺✨^David

Hey Gus, thank you for bringing this to our attention. It's not great to hear that you started experiencing this so soon after welcoming your appliance into your home. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. We want to ensure you get this fixed and bring some peace back to your home. ~TammyJo

Hi there, thank you for sharing your experience — we understand how much convenience matters in everyday laundry. It’s great to hear that the Single Unit Front Load LG WashTower™ with Center Control™, model WKE100HVA, is delivering the clean results and quiet performance you were hoping for. Being able to run and monitor everything from your phone is a major advantage, and we’re glad the smart features and powerful cleaning are making such a strong impression. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑LG Digital Care Team ^Rich #LifesGood ❤️