Hi, we realize your experience with support didn't result in the resolution of your issues. Our social media team is available to help reach resolutions to these issues! So that we can assist, please send us a DM on Twitter or a PM on Facebook (@LGUSSupport). Please include your phone number and appliance info. (model and serial numbers). We'd appreciate the opportunity to provide you with the support you deserve. ^Chris

Thank you for letting us know that you are very happy and satisfied with the LG Wash Tower. Our top aim is to provide excellent service, satisfaction and great customer experience through our innovative products to make life's good and easier to do daily chores.

Hi Kowz, we understand and appreciate you sharing your experience with your LG WKE100HVA WashTower. It’s great to hear that it has been such a successful replacement for your previous side‑by‑side washer and dryer. The space‑saving design paired with powerful performance is exactly what this model is built for, and we’re glad it’s been a positive upgrade for you. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Hey there. Thank you for sharing the love with our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.