Hi, Mary Emma. We appreciate you taking the time to share your experience. It’s wonderful to hear that your LG Wash Tower (WKE100HWA) model is delivering on every feature that mattered to you. This model is designed to blend style with efficiency, and it’s great to know it’s living up to that promise in your home. If you’d like to explore more features or care tips for your model, you can visit https://www.lg.com/us/support/product/lg-WKE100HWA. Should you ever need assistance in the future, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Hi, Paulette. Thank you for taking the time to share your review regarding your LG WKE100HVA WashTower. We appreciate you sharing your experience and feedback with us. Frequent service visits are not what we aim to provide, and we want to reassure you that we are dedicated to ensuring your appliance operates reliably. We would love the opportunity to look into this further and provide additional support. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James

You shouldn’t have had this experience with us. It’s disappointing and upsetting news, but I’m thankful that we have the chance to change circumstances for the better. Thank you for your trust, and your willingness to share your experience with us. Please send us a private message on Facebook or Twitter using the handle @LGUSSupport with the serial/model number of your unit so that we can get you the attention that you deserve. ~Tanisha

Hey there. Thank you for sharing your love for our LG Washer. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.