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Customer reviews for Bentgo Chillers 8-Pack Reusable Ice Packs, Gray for
Bentgo Chillers 8-Pack Reusable Ice Packs, Gray
4.8 out of 5 stars
stars
79 ratings79 reviews
  1. 5 stars89% (70)
  2. 4 stars5% (4)
  3. 3 stars3% (2)
  4. 2 stars1% (1)
  5. 1 star3% (2)
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Showing 1-10 of 79 reviews
Feb 27, 2026
Reviewer name: Ellary
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Keeps items cold!

Works great with the lunch box and bag! Lunch gets packed early and stays cold all through lunchtime and after school.

Review from Bentgo
Helpful?39AKRL3OU6W715392701939
Jul 27, 2026
Reviewer name: Ally G
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Tiny but mighty.

Love these slim ice packs. This is a repurchase for us.

Review from Bentgo
Helpful?39AKRL3OU6W715392701939
Aug 13, 2026
Reviewer name: Shaun
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Cold ice pack

Freezes solid and fit lunch bag nicely. Positive experience to report.

Review from Bentgo
Helpful?39AKRL3OU6W715392701939
Jun 16, 2022
Reviewer name: Rabbot
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good ice packs for an unusual use

I bought these to put under a towel for my pets to lie on when it's hot out since we don't have AC. They're nice and thin, smooth, and flat and work really well for that! I arrange the 4 together in a rectangle and cover it with a towel. They are probably also great for lunches ;)

Review from Bentgo
Helpful?39AKRL3OU6W715392701939
Aug 28, 2021
Reviewer name: Elsa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Skinny ice packs.

These are as pictured, skinny icepacks that fit nicely in a lunch box. When they're frozen they bulge a little bit, but that makes sense since water expands when frozen. Since they're so slender they don't have a ton of thermal mass, but they kept my salad cool enough for the shredded cheese toppings to not be stuck together, so I'm happy. I like that there's four because I can forget to put one in the freezer and there's still three left I can draw from in the morning before I head out.

Review from Bentgo
Helpful?39AKRL3OU6W715392701939
Oct 29, 2022
Reviewer name: beachydonut
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect fit in lunchbox

I was hesitant to buy these because did I really need a 4 pack, did I really need this brand? Yes. These are perfect in our son’s lunchbox. We have a Cat & Jack soft lunch box we use with the Bentgo Kids. I put two of these side by side and they fit like they were made for the lunchbox, perfect fit. They’re thin enough that I could even put the other two on top if needed without any issue. My son has lunch at 11am, so I really only need these to stay cold for about 3-3.5 hours, but when he comes home at 3:30pm, they’re melted, but still cold. I wish I didn’t purchase a different brand a week before I found out about these bc I don’t even use the other ones now.

Review from Bentgo
Helpful?39AKRL3OU6W715392701939
Feb 5, 2026
Reviewer name: Amy C
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

These are Awesome

These are the perfect size and have lasted all day.

Review from Bentgo
Helpful?39AKRL3OU6W715392701939
Aug 21, 2023
Reviewer name: Andrea
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Slim but strong

The slim size doesn't take away from the cooling power of these little bad boys. I usually use 2 inside my Bentgo lunch bags and never have to worry about refrigeration.

Review from Bentgo
Helpful?39AKRL3OU6W715392701939
Oct 7, 2022
Reviewer name: Brittany Fry
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect lunchbox accessory for cold food

These ice packs have been perfect for adding to my daughters lunch box. They fit perfect in the front pocket of her lunch box due to their sleek shape and hold freeze all day long.

Review from Bentgo
Helpful?39AKRL3OU6W715392701939
Oct 14, 2026
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

Thaw too quickly

Just buy Yeti ice packs because these thaw within an hour. Not sure what they would be good for.

Review from Bentgo
Helpful?39AKRL3OU6W715392701939
reply from Customer Service

Hi Kyle, Thank you for reaching out and sharing your feedback regarding your Bentgo Chillers Reusable Ice Packs. We are so sorry to hear that they aren't keeping your items cold for as long as expected, and we want to help make this right. Our ultra-thin Chillers are designed to keep food fresh and cool for up to 4 hours in an insulated lunch bag or cooler. To get the best performance, we recommend freezing them flat overnight for at least 8 to 10 hours before use. Pairing them inside a fully zipped, insulated lunch bag ensures maximum cold retention, as open-air exposure will cause them to thaw much faster. For cleaning, hand-washing or wiping them with warm, soapy water is best to protect the outer seal, rather than placing them in the dishwasher. We stand behind our products with our manufacturer warranty and want to ensure you have a great experience with us. Please reach out to our Bentgo Support team at 657-275-3738 or support@bentgo.com so we can look into your order details and assist you with a solution. Thank you, Jessica Bentgo Support