Hello Amy, thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy S24. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. All Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a moment to review, "Keep your Galaxy device at its normal operating temperature" to learn some awesome tips on keeping your device within its perfect temperature threshold to avoid the possibility of overheating. If you would like any further assistance afterward or if you have any questions for us, feel free to reach out to Samsung Support at your leisure. Thank you for choosing Samsung. - Debra

Howdy McIntosh, thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy S24. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. If pressing and releasing your Side button and Volume down button to capture an image of your screen feels too difficult for you, try capturing an image of the screen by swiping the edge of your hand across it, from side to side, keeping in contact with the screen. But first, From Settings, tap Advanced features > Motions and gestures > Palm swipe to capture. Then, Tap to enable this feature. Using your palm to capture your screenshots may be better suited for you! If you would like any further assistance or if you have any questions for us, feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra

Greetings Brittany, thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy S24. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. If you are having trouble sending or receiving text messages, or they seem slow, take a look at "Message on Samsung phone are slow, do not send, or cannot be received" to help resolve what you may be experiencing. iMessage may still be enabled if you just switched from an iPhone, which could make texts get stuck in limbo. If you have any questions for us after reviewing the resource that has been provided or if you would like any further assistance, do not hesitate to reach out to Samsung Support. Thank you for being a dedicated Samsung customer. - Debra