Thank you for sharing your experience with the Galaxy S24. The Galaxy S24 offers more screen space, enhanced battery life, and greater processing power. The S24+ features QHD+ resolution, which is the highest available on a Galaxy smartphone. Additionally, our latest Vapor Chamber has been enlarged and includes an improved heat dissipation system, ensuring you can game at peak performance. We hate to see that you've had some damage to your charging port. We'd like to work with you to get this resolved. Please reach out to us at Samsung Support so that we can gather some additional information and help you find a resolution. We look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Hi Gabbz, thank you for your feedabck on your Samsung Galaxy S24. We are so happy to hear how thrilled your kids have been with this phone, and finding it so great for all of their photos and videos. Please, reach out to us again any time you have questions orwould like to share additional feedback on your Samsung products. Thank you forbeing a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Yoni, we appreciate your feedback on your Samsung Galaxy S24. We love hearing that you are so pleased with the size and camera quality of your device, and finding it to meet your expectations in every way. Please, reach out to us again in the future any time you have questions or want to share further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi Carmen, thank you for your feedback on your Samsung Galaxy S24. We are thrilled to hear how great you are finding this phone to be for your usage. We hope you have also found the opportunity to explore the features of Galaxy AI. We have provided a link to the full device manual to assist you with this exploration. We have lastly, shared a link to the Samsung Support Team to help you if any questions arise about your Samsung products as you continue usage. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hey Gabbz, thank you for sharing your thoughts about your Samsung Galaxy S24 with us. We love that you are so happy with your device, and are finding it so easy to carry with you every day. Please, reach out to us again any time you have questions or want tos hare additional thoughts about your Samsung products with us. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages

Hi there TonyM, we appreciate you sharing your thoughts about your Samsung Galaxy S24 with us. We understand that a new device can take time to adjust to your preferences, and learn the full capabilities of the device. We have provided a link to the full device manual to help you with the settings of Galaxy AI and additional features. We have also shared a link to the Samsung Support Team to help you with the voice recognition features. We appreciate you being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages