The manufacturer changed the bar code, the quilting pattern, they are thinner, stiff, and are rough enough to scratch your hands (NOT something you want to wipe your face with). Given the choice, I would have paid more to keep the same thick and soft towel. After using these 15 rolls of sandpaper for wiping up spills and not much else, I don't think I will buy them anymore.

The quality has definitely gone down. I have been buying these paper towels for the past several years and did a double take when I tore off a piece of the recent roll because I thought that they may have been from the Dollar store. Nope they are from Sam's! Very disappointed. Classic case of quality goes down but the price goes up!

The quality has changed. I always buy member's mark paper towels and I just received a new order today and the paper towel quality is not the same. I still had some left from my last order and compared them both and this new batch totally sucks and feels cheap and thin now.

Something is going on with the way these paper towels are manufactured now. They used to work great but now they leave fuzzy bits of paper behind when you wipe off your counter or dry your hands. They need to go back to the original formula. They used to be great paper towels. Sometimes change isn't for the best!

Unless I take the roll off the holder, you cannot tear just one sheet but will get two or three. I have never had a problem like this with other brands. I hadn't bought these in a long time because I hate the individually wrapped in plastic but took a chance this time but never again. Too much trouble. They are also hard and almost plastic like.

The prices on these paper towels went up last month and at the same time Sam's Club changed suppliers to save even more money. The new supplier cut the thickness in half. The new batches are so thin now you can see through them like napkins. Switched over to Bounty.

For years Members Mark paper towels have been good quality and price until a few months ago they were stiff with a sticky residue and didn't tear at perforation. I thought it was a bad batch and bought again only to find them so stiff and harsh we couldn't wipe our mouths with them. Walmart brand are close in price and much softer yet strong enough to clean with.

These have been my go-to paper towels for YEARS. I've literally bought hundreds of rolls, if not thousands. Every once and a while, my wife would buy Bounty on sale and I'd give her grief for it - I actually liked these better than Bounty. But the latest pack we bought - in the last month or so - is different. The towels are still 2-ply, but noticeably thinner. I'm not sure why they changed, but we're definitely going to need to switch. These feel cheap and not very nice

The papertowels are great. But shame on you for denying shipping to my address for this and toilet paper. It makes it easy for a mother to have these items delivered and you took that option away. Along with many of the other heavier and bulky items.

they have intentionally engineered the roles so that you waste the first two levels of paper towels. when you try to separate the first paper towel you're going to run into a second layer that rips out "unintentionally". there is no chance this is not an intentional design to waste product. Absolutely disgusting behavior.