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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
157K ratings28.8K reviews
  1. 5 stars91% (142.9K)
  2. 4 stars6% (9,709)
  3. 3 stars1% (2,022)
  4. 2 stars0% (720)
  5. 1 star1% (1,595)

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Showing 891-900 of 28,877 reviews
May 9, 2026
Reviewer name: Jessica
1 out of 5 stars
1 out of 5 stars review

These have always been my favorite paper towels. I purchased them everytime. This recent package I just bought are awful quality. Literally worse than Great Value quality. They don't soak up liquids well so I'm having to use several when i would previously just need one, they are hard and scratchy, and they don't tear apart easily either. I don't know why they changed them to decrease the quality and increased the price too, but i can say I won't be wasting my money on them anymore, and you shouldn't either.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jul 3, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Quality issue now

Something is going on with the way these paper towels are manufactured now. They used to work great but now they leave fuzzy bits of paper behind when you wipe off your counter or dry your hands. They need to go back to the original formula. They used to be great paper towels. Sometimes change isn't for the best!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Jun 18, 2026
Reviewer name: Patricia
1 out of 5 stars
1 out of 5 stars review

Cannot tear off just one sheet

Unless I take the roll off the holder, you cannot tear just one sheet but will get two or three. I have never had a problem like this with other brands. I hadn't bought these in a long time because I hate the individually wrapped in plastic but took a chance this time but never again. Too much trouble. They are also hard and almost plastic like.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Patricia, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jun 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Changed for the worse

They've changed the thickness of each sheet so it is now almost see-through. The new paper towels no longer soak up the mess as they did before the change. It's not like it was a different package either, huge change from roll to roll. Makes me not trust members mark brand.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jul 7, 2026
Reviewer name: MATTHEW
3 out of 5 stars
3 out of 5 stars review

What happened?

These have been my go-to paper towels for YEARS. I've literally bought hundreds of rolls, if not thousands. Every once and a while, my wife would buy Bounty on sale and I'd give her grief for it - I actually liked these better than Bounty. But the latest pack we bought - in the last month or so - is different. The towels are still 2-ply, but noticeably thinner. I'm not sure why they changed, but we're definitely going to need to switch. These feel cheap and not very nice

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the paper towels, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Apr 21, 2026
Reviewer name: Jennifer
1 out of 5 stars
1 out of 5 stars review

The papertowels are great. But shame on you for denying shipping to my address for this and toilet paper. It makes it easy for a mother to have these items delivered and you took that option away. Along with many of the other heavier and bulky items.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Jennifer, Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

May 2, 2026
Reviewer name: Nicholas
3 out of 5 stars
3 out of 5 stars review

so huge

Why is there so many I mean it is not like I'm going to be like AHHHHH I SPILLED RANCH ON ME every day. so then how to open them just rip a hole and dump them all out like GO OUT GO OUT GO OUT GO OUT the paper towels are made of paper fresh from trees. They can also be used for toilet papering houses at 2am then the dude wakes up and is like BROOOO WHO TP'D MY HOUSE so that is the too many paper towels oh and they wipe messes well.

Helpful?37YEP9R6BHPD15390012477
Jun 27, 2026
Reviewer name: anonymous
5 out of 5 stars
5 out of 5 stars review

Compares to Bounty

I have always used Bounty and was concerned these would be "cheap" comparatively, but have usually been pleasantly surprised with member's mark brand, so decided to try it. There is barely a difference and they are half the price per sq. ft. I just wish I would have switched sooner!

Helpful?37YEP9R6BHPD15390012477
May 16, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Where did choices go?

How about you bring back FULL SHEET paper towels. You can't buy namebrand or Members Mark brand FULL SHEET paper towels in club anymore. I've had to order full sheet paper towels from Sam's Club for months now and now they have disappeared off the website all together it looks like. Not that they've been in stock for months anyway. Why are you forcing people to have to buy half sheet paper towels? I feel like the store continues to lose variety in different items across the board. It's not like the store has gotten smaller.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Thank you for your inquiry, please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Apr 10, 2026
Reviewer name: Stacey
1 out of 5 stars
1 out of 5 stars review

Bad quality

I'm not sure what happen to the quality of these paper towels as of recently. They use to be good- not bounty good- but good. They have made them less absorbant, this is the last time purchased. I'm going to have to switch to Bounty. Sam's please do better :(

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Stacey, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain pertinent manufacturing information to investigate your concerns. Hope to hear from you.