Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for

Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

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4.9 out of 5 stars

stars151.1K ratings27.9K reviews

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Apr 27, 2023

Jan

3 out of 5 stars review

Verified Purchase

Will use in a pinch

I usually buy Bounty but they were out of stock. Bounty is so much more absorbent than Sams Club brand. I use 4 pieces of Sams instead of 2 I use of Bounty.

Helpful?

reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Jul 28, 2024

tafie

5 out of 5 stars review

Verified Purchase

stop the germs in its tract

These are worth my buck, we love them because they are just the right size, absorbent and economical.my teens love them as their face wipe than a face towel.

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May 9, 2019

Tony

1 out of 5 stars review

Tissue Resadue

The tissue quality has changed over the years, there is always tissue residue left on substances, especial glass. It use to be a good paper towel, but no longer.

Helpful?

reply from Consumer Relations

Morning Tony, thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Dec 3, 2025

Jacob

5 out of 5 stars review

Great value and quality

Great quality and I find them just as good as Bounty for WAY less money. These can last over a month for a crazy family of four on the go with little messes happening constantly. This is one of Sam’s Clubs most consistent good deals.

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Jun 7, 2025

Not a satisfied customer

1 out of 5 stars review

Verified Purchase

Would have helped is you actually delivered them

The towels are awesome if they actually delivered them!! 2nd time my order was stolen by the delivery drivers they let deliver their stuff from the store!!

Helpful?

reply from Consumer Relations

Hi there. Our apologies for this occurrence. Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

Nov 10, 2017

Mom Of 4

1 out of 5 stars review

Please bring back the durable quality y'all had before. This new paper towel is very thin and should not be labeled as premium. Please give your members the quality they deserve when you call your brand Members Mark. I am very disappointed

Helpful?

reply from Supplier Response

Thank you for your review and the opportunity to respond. We are very sorry that you were disappointed with your purchase. Your feedback is important so that we understand how well our product meets your needs and we value your suggestions as we make further improvements. We would like to help you find a solution that meets your needs. Please feel free to call us at 1-800-262-0042 between the hours of 10am to 4pm EST. We would like to hear from you and receive additional details about your experience. Please refer to reference number 1200258A when calling.<br />Thank you,<br />Consumer Relations

Dec 28, 2025

anonymous

1 out of 5 stars review

Quality is lower

We have bought these for over 20 years. They used to be top quality and same as the name brand. Now they tears anywhere and takes three or more pulls to select a size

Helpful?

reply from Consumer Relations

Good Morning and thank you for your loyal patronage. We are sorry to hear about your recent disappointment. Since we haven’t changed the paper towels, it would help us to learn more about this purchase. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain more product information. Hope to hear from you.

Feb 15, 2026

anonymous

2 out of 5 stars review

Thinner than they used to be

These paper towels used to be great but now they are very thin and feel like economy paper towels you'd find in a hotel room. I would not recommend them. You'd be better off spending a few extra dollars on Bounty.

Helpful?

reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Oct 31, 2017

Becca

5 out of 5 stars review

Awesome product

These are the best paper towels I've ever found. I will not buy any other kind. I have told my family about them and they switched to using them, too.

Helpful?

Jun 25, 2023

Ducky

2 out of 5 stars review

Changed?

All of a sudden the paper towels are harder to tear and seem thinner? I hope y'all aren't messing with these. Would like to keep buying them, but will stop if the quality goes down.

Helpful?

reply from Consumer Relations

Thank you for your feedback and our apologies for these issues. We would like to find out more product lot code information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.