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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

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Showing 6,511-6,520 of 27,972 reviews
Mar 19, 2026
Leslie
1 out of 5 stars review

What happened to the quality!?

Used to love these paper towels but the quality has gone way down in the most recent package purchased. Much thinner and less absorbent. Will no longer buy.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Leslie, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Mar 18, 2026
JOHN
2 out of 5 stars review

I have used these for years and been happy with the quality. Now my most recent purchase very poor quality. Not sure why they changed a good thing. Not buying again.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning John, so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Apr 17, 2026
Gale
3 out of 5 stars review

Really love this papertowel. Great product at a great price. But why are you contributing to the plastic crisis. It's not really necessary for each roll to be individually wrapped in plastic. Do better and make a difference.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning! Thank you for your feedback. If you would like additional assistance, Please reach out to Sam’s Club Customer Service at 1 (888) 746-7726. Thank you for your loyal patronage!

Mar 4, 2026
Angie
2 out of 5 stars review

I have used these for quite some time and been happy until recently. I'm not sure what has changed but the texture feels stiffer, less absorbent and they rip when tearing a sheet off. Will no longer purchase these.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Angie, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

May 16, 2026
anonymous
1 out of 5 stars review

Where did choices go?

How about you bring back FULL SHEET paper towels. You can’t buy namebrand or Members Mark brand FULL SHEET paper towels in club anymore. I’ve had to order full sheet paper towels from Sam’s Club for months now and now they have disappeared off the website all together it looks like. Not that they’ve been in stock for months anyway. Why are you forcing people to have to buy half sheet paper towels? I feel like the store continues to lose variety in different items across the board. It’s not like the store has gotten smaller.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Thank you for your inquiry, please reach out to Sam’s Club Customer Service at 1 (888) 746-7726 to better assist.

May 6, 2026
Nader
3 out of 5 stars review

it's not same pepper towel. does not absorb and, it does not cut as easily as of old stuff.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon Nadar, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

May 19, 2026
anonymous
5 out of 5 stars review

The best paper towels…

They are durable, appropriately thick, and designed to soak up any mess. We love this brand. The price is great too.

Helpful?37YEP9R6BHPD15390012477
May 1, 2026
anonymous
5 out of 5 stars review

A WIN-WIN

In my personal opinion this is my favorite brand to buy; and it’s both cost-effective and cost-efficient!

Helpful?37YEP9R6BHPD15390012477
May 9, 2019
Tony
1 out of 5 stars review

Tissue Resadue

The tissue quality has changed over the years, there is always tissue residue left on substances, especial glass. It use to be a good paper towel, but no longer.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Morning Tony, thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Oct 16, 2020
Upsetcustomer10
1 out of 5 stars review

Great Towels, but....

The towels are actually a five star product, but why are they not available? Manufacturers were not shut down anywhere long enough to cause this much of a shortage, so there’s no excuse for this. This years Plus Membership has been almost useless!

Helpful?37YEP9R6BHPD15390012477