Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

Member photos

  • +161 images
Sort by |
Showing 4,171-4,180 of 27,974 reviews
May 2, 2025
Lily
1 out of 5 stars review

QUALITY HAS DELICINED - AS NOTED BY OTHERS

PLEASE check into improving the quality. These paper towels are not what they use to be and it IS reflected in the reviews. Please stop asking people to call with batch codes or whatever...the reviews show...the product HAS changed and not for the better. SO disappointed!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon Lily, We are sorry to hear about your disappointment. We will certainly pass along your comments. If you have any other feedback don't hesitate to call us at 888-301-0332.

Nov 21, 2023
johnk14
3 out of 5 stars review

Verified Purchase

Messed-Up Shipment!

Box was received with Dawn Ultra Platinum bottle open with about 1/4th of the liquid spilled in the box which included 5 additional items some which were covered in the soapy liquid. Also the Rotel cans were spilled out of the box they were shipped in.

Helpful?37YEP9R6BHPD15390012477
Feb 27, 2018
Laurie
1 out of 5 stars review

AWFUL! CHEAP! NOT ABSORBENT! TEAR CROOKED!

I have been loyal to this paper towel for many many years. UNTIL this new packaging obviously meant changes on the product as well! This change apparently happened to save the company money - these towels are made cheaper, feel cheaper, tear apart from the roll all kinds of crazy, not as absorbent. Might as well buy the super cheapo paper towels from the grocery store - feels, looks and acts like that cheapo quality!

Helpful?37YEP9R6BHPD15390012477
Jun 24, 2022
NT
3 out of 5 stars review

Verified Purchase

Meh

Not horrible, but wouldn’t buy these again. It’s hard to just have one sheet tear off, usually end up with two. Which then ends up being fine because it takes two of these to clean things up opposed to usually needing only one sheet of Bounty paper towels. Doesn’t feel like it’s worth the cost savings to buy.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Dec 13, 2025
Tim
1 out of 5 stars review

I am very surprised by the overwheming positive reviews. I purchased these based on them and was truly dismayed. I have always purchased Bounty and, honestly, I use them for just about everything. However, these Member's Mark Paper Towels are not even in the same league. You have to use triple the number of sheets to perform half as well as Bounty. Saving money is about more than dollars and cents. The bottom line is "Value" and I fiound absoluely Zero Value buting theses "Mega Role" (joke) Towels.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Tim, We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Dec 22, 2021
Crook
5 out of 5 stars review

Verified Purchase

Girlfriend’s tp

Good paper towels. But with all the stuff my girlfriend eats, it makes her go #2 a lot. Regular 2 ply toilet paper doesn’t do the job on her enormous booty. These paper towels cleans up her mess with ease. Just don’t flush them down the toilet. When she dookies she places the used roll in a plastic bag and we later use it to start our fire pit outside.

Helpful?37YEP9R6BHPD15390012477
Apr 23, 2022
LHS
1 out of 5 stars review

Raised the Price and Made it Thinner

This paper towel used to be great, but Sam's raised the price and made it thinner and more rough. It's not as soft or absorbent as it used to be. Do better Sam's. I understand that there is inflation, but don't charge more for an inferior product. That's not good business.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning! thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

Aug 2, 2023
Karen3292
1 out of 5 stars review

Super Premium Paper Towels - No longer soft!!

I just bought a new pack of the Super premium paper towels. I really liked these paper towels-but I noticed right away that they were different. They are not the same...they are very rough and don't feel like they are the same quality. I had an old roll of unopened Supper Premium PT (dated March 23) and we did a comparison and it is very noticeable. The March package is soft and strong..the July package was rough and doesn't feel strong at all. Please change back...

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Thank you for your feedback. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jul 23, 2022
Steve B
1 out of 5 stars review

Disappointed in Quality

I've been purchasing the same brand paper towels for years from Sam's and have never had an issue until now. The last batch of paper towels I purchased recently felt as thin as toilet paper and the price increased so I would expect the quality would not change because of that alone. If the price stayed the same and the quality degraded that would be one thing but to go up several dollars on the price quality should not. Very dissatisfied for the 1st time with sams and now feel I'm going to have to pay close attention to see if quality has changed on other items now.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon Steve! We are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Paper Towels. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

May 29, 2024
Marie
3 out of 5 stars review

Paper towels

Before covid and inflation, these were GREAT. They filled my enclosed paper towel holder up. They would scrub the sides until about 10-12 were used. Now, they barely fill it 3/4 full. The sheets are much thinner also. The price has gone up considerably, and the product has shrank. If we were paying more for the same, it would be ok, but we get less product.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Marie! Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.