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Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll

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Aug 2, 2025
PR shopper
1 out of 5 stars review

bad change

Sorry to see the recent change in quality. Probably half the thickness and absorbency compared to last purchase. It now takes two hands to pull a sheet from a roll without it tearing (not along perforated marks). I took a little step down in quality from Bounty a while ago but got used to it. There's no way I'll accept this new downgrade, just another item I won't buy.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Afternoon. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jan 14, 2024
Jessica
5 out of 5 stars review

Verified Purchase

Paper towel

Save money, big roll

Helpful?37YEP9R6BHPD15390012477
Jan 23, 2026
DANIEL
2 out of 5 stars review

Recent Change for Worse in Paper

These paper towels used to be a very good value product, sadly that is no longer the case. It now takes nearly two towels to absorb as much as one was previously capable of absorbing. Enough of a disappointing change that I will now be reluctant to repurchase.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good morning Daniel , We are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Paper Towels. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Jan 10, 2018
ToniT
1 out of 5 stars review

New & Improved? AWFUL!!

I have no idea what happened to these towels, but they aren't worth 10 cents! Two ply? Ok, they are...if you think a super thin tissue of sandpaper counts as a ply. They are flimsy, thin, scratchy....not near as soft and durable as they were. My husband thinks they feel oily or something. I always recommended the Member's Mark brand because they were equal if not better than the name brand. Well, guess I am going to the brand name. I have a huge batch of these to use up first. Guess I could return them...maybe I will.

Helpful?37YEP9R6BHPD15390012477
Mar 4, 2019
BJ
5 out of 5 stars review

members mark paper towels

I enjoy ordering products from Sam's. I love the members Mark paper towels.I buy the select a size and truly enjoy them.They are as thick as the higher priced name brand paper towels. I use a lot of them with three grandsons.Thank you for this product and thank you for allowing me to have them delivered to my home.I have been a member for many years and want to continue for the rest of my life.

Helpful?37YEP9R6BHPD15390012477
Nov 21, 2023
johnk14
3 out of 5 stars review

Verified Purchase

Messed-Up Shipment!

Box was received with Dawn Ultra Platinum bottle open with about 1/4th of the liquid spilled in the box which included 5 additional items some which were covered in the soapy liquid. Also the Rotel cans were spilled out of the box they were shipped in.

Helpful?37YEP9R6BHPD15390012477
Nov 21, 2025
ROBERT
2 out of 5 stars review

Bad Perforations = Wasted Sheets

these have been our go to paper towels for over four years, but the last eight months have seen a huge quality control issue arise. Out of the 150 sheets per roll we now get only 90 - 110, the rest are destroyed in the act of trying to create one 11x6 sheet. The perforations are no longer reliable.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good morning Robert, we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Paper Towels. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

Feb 19, 2026
JBFletcher
1 out of 5 stars review

Members Mark is Missing the Mark

Not sure what happened with Members Mark Brand, but lately these haven’t torn off properly, they shred into dust when using to clean with, windows, counters, etc. they used to stand up and were thicker, and were comparable to Bounty, now they remind me of the off brand at Walmart.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Harold, We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Jan 12, 2026
Lisa
1 out of 5 stars review

Horrible quality

These use to be the best quality paper towels. The last 3 purchases they are horrible, they are supposed to be quarter sheets, but a few rolls were half sheets and a few rolls weren’t even cut at all, it was one continuous roll of towel with no cut at all. And the ones that were quarter sheets won’t even tear properly. I will not be purchasing these again until the quality goes back to the way it was.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning Lisa. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. If you have a moment to call us, please keep the product handy so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you

May 19, 2022
Kathy Lee
5 out of 5 stars review

Verified Purchase

Nice

Great product

Helpful?37YEP9R6BHPD15390012477