Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll for
Member's Mark Select & Tear 2-Ply Paper Towel 15 rolls, 150 sheets/roll
4.9 out of 5 stars
stars
154K ratings28.3K reviews
  1. 5 stars91% (140.3K)
  2. 4 stars6% (9,506)
  3. 3 stars1% (1,984)
  4. 2 stars0% (704)
  5. 1 star1% (1,536)

Member photos

  • +167 images
Sort by |
Showing 3,931-3,940 of 28,388 reviews
Sep 17, 2018
Reviewer name: BP11
3 out of 5 stars
3 out of 5 stars review

New but not better

I've been buying these for years and was very satisfied until the "New" version was delivered. I now have a problem with the select-a-size .If I pull for one towel, I either get 1/2, 1 1/2 or 2 towels, and on the rare occasion 1 towel. Mostly, I get one full towel and the ripped off half of another. Never experienced this with old version. I gave a "3" rating because they still do a nice job of cleaning, but I'm back to bounty for now due to the select-a-size problem.

Helpful?37YEP9R6BHPD15390012477
Jul 22, 2022
Reviewer name: Jak
2 out of 5 stars
2 out of 5 stars review

What happened?

I have used members Mark paper towels for years and loved them. The last roll I opened leaves lint everywhere. I can’t use it for food prep (draining bacon or drying chicken). Cleaning with these towels would just lead to more cleaning. What do I do with these? Sam’s please fix this!

Helpful?37YEP9R6BHPD15390012477
reply from Supplier Response

Good Morning Jak! We are so sorry you had this recent experience. We would like to find out more information. If you still have the product available, please call us at 888-301-0332 at your convenience. Thank you!

Nov 26, 2017
Reviewer name: diydad
2 out of 5 stars
2 out of 5 stars review

Inferior Quality

NOT a "Super Premium" paper towel as the package states. Maybe a step above a generic Dollar Store brand but not very absorbent or strong when wet compared to the Bounty brand. Needed 2-3 times as many sheets to do the same job as a single Bounty sheet.

Helpful?37YEP9R6BHPD15390012477
reply from Supplier Response

Thank you for your review and the opportunity to respond. We are very sorry that you were disappointed with your purchase. Your feedback is important so that we understand how well our product meets your needs and we value your suggestions as we make further improvements. We would like to help you find a solution that meets your needs. Please feel free to call us at 1-800-262-0042 between the hours of 10am to 4pm EST. We would like to hear from you and receive additional details about your experience. Please refer to reference number 1201086A when calling.<br />Thank you,<br />Consumer Relations

Jun 18, 2020
Reviewer name: Amy
1 out of 5 stars
1 out of 5 stars review

Poor Quality

I bought these in the hopes that they would be comparable to Bounty as they even looked like Bounty towels. Boy was I disappointed! It takes many more of them to do the job of just a few Bounty towels. It makes me question buying other products with that label as well now.

Helpful?37YEP9R6BHPD15390012477
May 16, 2023
Reviewer name: Sams Girl
2 out of 5 stars
2 out of 5 stars review

Change in Quality?!

Uh oh, not sure if I just got a bad batch, but my recent purchase (2 cases) seems pretty thin...more like 1-ply! I am hoping this is not indicative of the quality moving forward. Feels like I'll be using more to do the same job...one sheet did not suffice to even dry my hands which it did in the past. This is unfortunate, as these PT have been a staple in my house!!

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We are sorry to hear about your disappointment. Please call us at 888-301-0332, so that we may talk to you in more detail regarding your feedback and obtain helpful manufacturing information to review your concerns. Hope to hear from you.

Oct 30, 2023
Reviewer name: SparkleSprinkler
3 out of 5 stars
3 out of 5 stars review

Brawny duplicate- NOT Bounty.

These are like Brawny, not Bounty. Brawny wants to be Bounty but is 1/3 thinner. Same texture but thinner. Same with these paper towels. They are 1/3 thinner than Bounty with the same texture. I’ve used Bounty for many years. Do not believe those who say these are like Bounty. They are not. If you like Brawny then here you go.

Helpful?37YEP9R6BHPD15390012477
Feb 4, 2020
Reviewer name: Blessedmom
1 out of 5 stars
1 out of 5 stars review

Used to be good, now they are horrible

I have been purchasing these paper towels for at least 6 years. I always found them comparable to a leading brand also sold at Sams. The bunch that I bought last week are horrible. The two ply towel were separating on each and every towel. It was true of the next roll I opened in the bunch so I am assuming they changed how they make them. Such a bummer! The quality would probably still be acceptable if the two layers would stay together, but as they are now they are horrible. I am now in search of another somewhat reasonably priced brand.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good Morning. We share your disappointment and we would like to try to assist as this is certainly not something we like to hear. Since there have been no changes to the Paper Towel product, it would help if you have a moment to call us so we can obtain important manufacturing date code information. You may reach us at 888-301-0332. We look forward to hearing from you!

Nov 26, 2021
Reviewer name: Klhperry
3 out of 5 stars
3 out of 5 stars review

SOOO SAD!!

Have been buying these for years and have loved them. However, the last batch is really disappointing! Much thinner and less durable than the towels I am used to. When you tear a half sheet off of the roll, it leaves half of what you want still attached. Personally I'd much rather pay a little bit more for these towels than pay the same for a lower quality product.

Helpful?37YEP9R6BHPD15390012477
reply from Supplier Response

Good Afternoon! Thank you for your patronage over the years and we are so sorry you had this experience. Providing our long time loyal customers with a high quality product is very important to us. We would like to find out more information so, if you have time to talk and still have the product available, please call us at 888-301-0332 at your convenience.

May 10, 2024
Reviewer name: Bad
1 out of 5 stars
1 out of 5 stars review

Don't Count on Cleaning with these

Thin, rips easily, Blue dye on most rolls from out packaging logo label. Rolls that didn't have blue dulye on them had some kinda of dirt or cardboard flakes. Don't count on cleaning with these. Will be hauling back to Sam's to return. Just another item where quality has diminished substantially, but higher went up.

Helpful?37YEP9R6BHPD15390012477
reply from Consumer Relations

Good morning , we are so sorry for this experience since what you're describing definitely doesn't match the quality standards we stand by for our Member’s Mark Paper Towels. If you still have any remaining product left, please hold onto it so we can obtain important lot code information inside the cardboard roll and retrieve samples for review. If you have time, please call us at 888-301-0332 and we will be happy to address these issues. We look forward to hearing from you.

May 9, 2025
Reviewer name: David Kaddatz
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Gave them a try but going back to Bounty!

These are ok but they are not Bounty quality. They're cheaper so we decided to give them a try but will be going back to Bounty. They're not as thick or have as good absorption or cleaning ability. In addition, I can't stand the select-a-size paper towels. Give me my full-sized paper towels back! What is this, a communist country? lol

Helpful?37YEP9R6BHPD15390012477