Hello, Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference. Thank you.

Hello,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not meeting your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us at 1-800-322-3848. Our brand specialist is available Monday through Friday, 9:00 a.m. – 8:00 p.m. Eastern Standard Time, Thank you.

Hello Craig, We are sorry to hear of your dissatisfaction and would appreciate the opportunity to work with you on improving your experience. We understand this has not been a positive experience and we hope once we connect, we can rectify this quickly. We are available to assist if you would like to contact us, please call us M-F between 9am and 6pm at 800-322-3848.<br />We look forward to working with you to resolve this issue.<br />Thank you

Hello, we are delighted to hear you enjoyed the color of this De&#39;Longhi Pinguino unit. We hope you continue to stay cool with your Portable Air Conditioner. Thank you.

Hello, we are delighted to hear our De&#39;Longhi Pinguino Portable Air Conditioner provided comfort to your home. We hope you continue to enjoy the cool. Thank you.

Hello, we are delighted to hear you found our De&#39;Longhi Pinguino Portable Air Conditioner a good purchase. We hope you continue to enjoy your unit for years to come. Thank you.