I am absolutely satisfied with the storage rack that I ordered and received. I am waiting to purchase another one as I realize I need another one but they have been out of stock for shipping. I live 150 miles away from a Sam's Club. This is why I order merchandise.

Trying to assemble this shelf is like playing wack a mole. The pins/rivets are way too loose, so every part keeps popping out when trying to setup the base. The metal is flimsy and folds, which adds to the frustration and trying to get the top part on (even on the ground) is extremely frustrating. I literally had every single piece pop out multiple times. I'm genuinely curious how this is even sold at Sam's. The 4 rack industrial shelf and stainless wire shelves are easy and sturdy to assemble, this monstrosity was not...moving it is also difficulty due to parts popping out and the flimsy gauge steel used. Save yourself some stress and avoid this rack. Hopefully Sam's will revise it in the future or discontinue it. I will never buy another one of these units again, it's just not worth the headache. I do not know if the 5 shelf model is as bad, but the 6 shelf is horrible.

I bought one of these shelves a few years ago for my son. He really liked it and asked if I could find him an other one. Well it took several months before you had them in stock but I saw that you did have them so I ordered one for my son again. He builds models and the shelves are perfect to put them on.

I’ve purchased Member’s Mark shelving before and it was very sturdy feeling and has held up to some abuse. This one will be great if you are putting paper goods like toilet paper, paper towels, or paper plates on it. The…”locking system” for joining the upper and lower tiers is a joke. The top sections rests on the lower and is only held in place by the shelf supports locking into the keyholes. That’s it! If you use a rubber mallet to seat the supports into the keyholes you WILL make it come apart. Despite the metal being as thin as paper the bottom section feels secure enough to put a little weight on it if it’s evenly distributed. There is no way i would trust more than 100-125 lbs per shelf on the bottom or more than 30-40 on the top though. If i hadn’t disposed of the packaging i would return it. Highly disappointed in this purchase.

I have built many different assembled shelving units over the decades. These are by FAR the worst design to assemble (specifically joining the uprights together). It takes more patience than logic to put these shelves together. Spend a little more and get something better to install.

I ordered 10 of these for a storage unit. Nine were delivered and one package was damaged. The shelf unit inside was damaged. I contacted Sam's and ask for a replacement and also let them know the order was one short. After beginning to assemble the shelves we found other damaged shelf units. I have gone back and forth with the "help center" and finally got one replaced and will have to reorder the 10th unit. The assembly is very difficult and time consuming and the shelves tend to fall apart before you can stand them up. We have had to bolt them to the wall to steady them and give them strength. If we weren't in a bind to get stuff into storage I would have just had them come get them all. These are the worse shelves I have ever seen. Do yourself a favor and buy the more expensive ones. Save yourself time, frustration and major headache.

Overall, a very poor design. Will work as a single tear, but you cannot stack it safely without it sliding over the shelves. You can be done, but you have to use bolts to secure it safely. I simply would not trust it otherwise. How are used it as two separate shelveing units and it worked decently for my needs. I definitely would not recommend go with the $200 unit. It’s far more sturdy, although nearly double the size. I should’ve went with the units instead of these.

This is definitely NOT a heavy-duty shelving unit!! These shelves are so flimsy, we're afraid to put anything on them for fear the metal supporting brackets will bend or the entire unit will tip over. They wouldn't even stay together while we were assembling them because the posts would not lock into the tabs. We were unable to build them to the full height because we were not able to secure the 2 sections in a vertical manner. If I could have given zero stars, I would have.

I was hoping to save some money and get this one, don’t do it. Like others said it’s a 2 person job even to get it set up some what rigid. You’ll definitely need 2 people when connecting the upper part. Going to return it because the upper part when connect is so flimsy and so much play in the pieces that your going to have to rough up something just to get it to work and look some what nice. In comparison to a gladiator shelf with similar spec I was able to fully assemble it by myself with limited help except when I needed to move it.

The top section and bottom section are strongly mismatched. Even if you force both sections to align, you will end up with tilted shelf at the connection after some uses. The dimensions are basically poorly engineered that there is no way to fit the two parts. I purchased two shelves with the same problem, which also occurred to other people. So it is not a random mistake, but is built in their systems. Check other reviews before you waste time assembling and returning the product.