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Customer reviews for Samsung 27.4 cu. ft. Side by Side Refrigerator for
Samsung 27.4 cu. ft. Side by Side Refrigerator

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Showing 281-290 of 606 reviews
Sep 9, 2020
DAVEB
1 out of 5 stars review

Pretty, but a great disappointment

[This review was collected as part of a promotion.] The good: Clean design, large capacity. The Bad: The temperature in the refrigerator side varies widely from shelf to shelf. I have the fridge set to maintain 37degrees ( as suggested in the manual ). The crisper drawers are consistently near that setpoint. Wonderful.The lowest open shelf ranges from 31 to 38 degrees. We've often had food freeze solid on this shelf. And while the lowest shelf freezes, the top shelf will be 9 - 15 degrees warmer! Yes, freezing on one shelf while 45 degrees three shelves higher. I am measuring temperatures with two calibrated recording thermometers. We have had service people to our home twice. The first measured temperature at just one place (a middle shelf), found it to be 3 degrees above set point there and said that there is nothing wrong, this is within Samsung tolerances. The second tech saw the temperature variation within the fridge. He spoke with a Samsung tech by phone, then suggested we move delicate foods to the upper shelves where they wouldn't freeze, because the problem is part of the design and can't be fixed! Obvious to me is there is insufficient circulation within the fridge to keep temps even. The unit is definitely not overfilled to stop air movement. If you want a fridge that does a good job of properly maintaining your food, I'd suggest avoiding this model. Personally, I'll avoid Samsung!

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
reply from Samsung Care

I'm terribly sorry for your experience. I know how frustrating it can be when results and expectations do not quite meet. Thank you very much for sharing your experience. We will work on improving our products and services to meet future expectations. ^Pat

Oct 14, 2020
CoolWhip
5 out of 5 stars review

Glad red but did not follow 1 star ratings

all the issues you read about on the single start reviewers are overblown. leaks, frost, ice maker, etc. the fridge works as intended. thinking that artic temperatures will make the fridge work better is misleading; only high energy consumption is achieved. keep your freezer in the low single digit but not below zero and your fridge size on the 40's; it works wonderful, and if there is high demand for ice well buy an ice machine, this ice makers were never intended for large amount of people.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Aug 28, 2020
genesis1076
1 out of 5 stars review

I did not like at all.

[This review was collected as part of a promotion.] I bought the refrigerator 2 months ago, and came damage it from inside. Came with a lot small holes.. When I tried to exchanged Samsung r. told me; I should returned between the 14 days period. I was not aware of that't. After that, I contacted the warranty that I bought it, from them, and they told me they cannot help me, only after 1 year of purchase. So at the ended ending with a damage appliance.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
reply from Samsung Care

I apologize for the unfortunate experience. I wish there was more we could do, however, this would be a retailer concern. Even so, if you have any questions about your fridge, we are always here to help. We are one click away by using the links below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

Aug 27, 2020
jg2020
4 out of 5 stars review

Everything needed and no gimmics

[This review was collected as part of a promotion.] This is a great refrigerator! The multi levels of cooling ability help to keep my items fresh. One issue is that the vegetable or meat drawers don't have an adjustment. Sometimes I find my vegetables frozen.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Sep 2, 2024
Jones
4 out of 5 stars review

Nice…but

[This review was collected as part of a promotion.] Nice but the ice maker takes a long time to dispense the ice when pressing the button and doesn’t seem like it will last. The fridge is freezing my milk and veggies in the back. Probably a defective fridge. My other Samsung lasted 12 years no issues and was still good but didn’t have space for 2 fridges. It’s nice but time will tell if the ice maker will last or if the refrigerator will still have problems. Only 5 months old.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Oct 26, 2023
Frank
5 out of 5 stars review

Great new features and highly improved icemaker.

[This review was collected as part of a promotion.] I replaced a 13 year old 27 cu ft Samsung refrigerator with this 27.4 cu ft, The updated features of this new unit with ice maker in the door instead of freezer is a huge improvement. The old one had the ice maker inside the freezer and it never properly worked. Ice cubes would not continue to make whole cubes. I replaced the ice maker four times.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Jan 22, 2024
Paul
5 out of 5 stars review

Refrigerator 27.4 cubic ft capacity

[This review was collected as part of a promotion.] I bought this refrigerator last month in package deal along with microwave and gas oven.Iam very happy with the deal I save a good chunk Of money. Refrigerator is awesome. Very spacious. Cooling at fantastic speed.ice freezing is amazing. I strongly recommend this refrigerator.I had done lots of search from products of other makes but this was the best ultimately.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Aug 27, 2020
Toto_in_emerald_city
5 out of 5 stars review

High value for price

[This review was collected as part of a promotion.] We replaced a 10 yr old Electrolux French door with this model Samsung. We find it easier to organize food in the freezer over the bottom drawer we had before. This unit is sleek and modern with no handles which makes it appear a higher end unit. Plenty of space for all our usual inventory of food. Only disappointments are no deli drawer (Which we knew before purchasing) and no dispenser light which is listed as a feature but does not in fact have. Ice maker is great but having a hard time keeping up with us in the summer season (we use a lot of ice).

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
Aug 25, 2020
Satish Texas
2 out of 5 stars review

Not so good. Remember latest doesn't mean the Best

Not so good. Remember latest does not mean the Best..... While I like Samsung as a brand, I think buying this refrigerator was not the best decision. I liked the slick exterior design and simple shelf arrangement. But Samsung disregarded several basic features. So many people have mentioned the poor lighting. It is definitely an issue…it is definitely an issue. If the refrigerator is empty (90 to 100%), then you won’t notice the poor lighting. But once shelves are filled 40 to 50%, you won’t see the stuff on the shelf. Poor lighting design and cost cutting measure by Samsung. I am thinking to buy a separate LED light and install it myself. How and When? I don’t know. It is on my list. 2nd annoying thing is dripping water from outlet. This is definitely a flaw in this refrigerator. After you take out the water, there is at least one or two drops of water in the tray. I keep a paper towel in the tray every day to soak the water. 3rd annoying thing- Ice outlet is just too big. It gives you ice everywhere (including on the kitchen floor) except the cup. It just throws ice cubes or pieces everywhere. Every time you have to clean up the floor when you take ice out. My expectations are basic. Aren’t they? Am I asking too much?

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158
reply from Samsung Cares

Hello! Thank you for reaching out to us with your concerns. We're here to help! Here is a troubleshooting link that will help with your Samsung refrigerator https://bit.ly/3jhwX8p ^Ty

Oct 21, 2024
Steve
4 out of 5 stars review

Limited room ice bin. No dispenser light.

Refrigerator maintains temperature well. Plenty of room but the small ice bin is troublesome. A family of four or more likely would not appreciate this. The extra ice bin I keep in the freezer eliminates the benefit of the space-saver ice bin. The outside walls are fingerprint-resistant but the doors are not which seems strange. Also, there is no light at the door water and ice dispenser. This is a bit irritating. Overall, it is a good refrigerator. There are just a few options that I did not consider carefully enough before buying.

Review from Samsung US
Helpful?529UR1RZ6Q1215386916158