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Customer reviews for Member's Mark Deluxe Wooden Kitchen Play Center for
Member's Mark Deluxe Wooden Kitchen Play Center
4 out of 5 stars
stars
610 ratings306 reviews
  1. 5 stars64% (391)
  2. 4 stars9% (53)
  3. 3 stars7% (41)
  4. 2 stars6% (36)
  5. 1 star15% (89)

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Showing 81-90 of 306 reviews
Jun 27, 2021
D in Florida
1 out of 5 stars
1 out of 5 stars review

broke in less than week

Just put this together for our daughter last weekend. Started cleaning up today while they were napping and dishwasher door is already broken off! To me there is a serious design flaw cause the handle is up top line you should pull down but it needs to swing out. I'm sure 1 of my kids pulled down on it and broke it. Supper said to throw it out cause the loved it for a week.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi D, we are sorry for the issue that you have with our product. The design of the hinges and hardware has been modified to proven this happening in future. We can send a replacement part with the updated modifications . Please contact us at customerserviceUSA@jupitertoy.com

Nov 28, 2022
Jess
5 out of 5 stars
5 out of 5 stars review

Great Customer Service

My son received this as a Christmas gift a couple of years ago. He loves it, and still plays with it today. As many have mentioned, assembly was intense and took me several hours. This is not something you could do Christmas Eve after everyone else is asleep. That said, it has held up well for a couple of years. Last year a friend accidentally ripped off a door, to the point the door was not repairable. I contacted customer service indicated in the assembly info and asked if I could purchase replacement parts. I explained the issue, that it was our fault. They sent me replacement pieces at no charge. I would absolutely purchase this item again.

Helpful?4YPJI5RLM6E115385263301
Sep 12, 2022
Alyssa
1 out of 5 stars
1 out of 5 stars review

Not worth the money !

We've had several play kitchens for my 3 girls.. there's a big age gap so we didn't have one for youngest. So we got her this one, I've never had such a low quality play kitchen! Pretty disappointing! First day she had it the door under the sink screws ripped out thru the wood. She was opening it not aggressively either. About a month later the door under the oven broke. The the sink faucet snapped off! I love the style of this kitchen and it's super cute. But unfortunately the quality is horrible

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi Alyssa, We are sorry for the issues that you have. Can you tell us the item number that you have purchased? Please contact us at customerserviceusa@jupitertoy.com for more info. We will arrange parts replacement to you to rectify the problem.

Oct 25, 2021
Gracie123
2 out of 5 stars
2 out of 5 stars review

Don't buy it.

I was so excited to get it, but it's a huge disappointment. I got a refund. It was poorly constructed. The holes didn't meet up. The doors for the fridge won't latch because the predrilled holes are wrong. Nothing is close to square. The front of the fridge ice dispensers and console are glued crooked.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark

Hi Gracie123, we are sorry for the issues that you have with our product. Though you have already returned the product but we would like to know more details about the issues. It would be great if you can contact us at customerserviceusa@jupitertoy.com and let us have more details.

Dec 3, 2021
memaw22
5 out of 5 stars
5 out of 5 stars review

PERFECT LITTLE PLAY CENTER

I don't usually write reviews, but after reading some of these I just had to. I bought this kitchen center for my grandson last year. He is pretty rough on things and it is still standing and in good shape. He loves it. I think the quality of the product is very good. I am a 60+ year old grandmother and it only took me about 2 hours to put it together. The instructions are very easy to follow if you lay all the pieces out first. We love this kitchen center!

Helpful?4YPJI5RLM6E115385263301
Jan 8, 2022
LissaJean
1 out of 5 stars
1 out of 5 stars review

Poor quality

I bought this for Christmas because it was the same price as the plastic ones and seemed like it had more features but it definitely does not. Most of the doors/drawers get stuck against each other so you can't open the oven without opening the fridge. Plus the fridge part doesn't stay closed so we had to buy other clips at ace to make it open and close decent. It was also kind if a pain to put together. The pictures make it seem much bigger then it is. My daughter does still love it but disappointed that the microwave has fake buttons and the ice is way too big so its always getting stuck making the ice machine useless as well. We set it up Christmas eve but if we would have set it up before and realized what poor quality it was we would have returned. A few of the wood pieces broke as soon as we put screws in so we used wood glue to help. Overall wouldn't recommend but it does still get used!

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi LissaJean, we are sorry for the issue that you have with the product.The doors won't stuck if the assembly is done correctly, kindly send us the photos at customerserviceusa@jupitertoy.com and we can help you to solve the issue.This item is an L-Shaped kitchen so there are lots of parts/boards included and makes the item heavy for delivery. Sometime the parts are broken during delivery if the courier is not handling with care. kindly reach us for parts replacement and we will assist you to make the item work.

Dec 25, 2020
Brandi
1 out of 5 stars
1 out of 5 stars review

would not buy

My husband spent 5 hours putting it together to only realize in the end that one of the doors and panels it attached to were broken. My daughter already saw the kitchen and loved it. At this point we are going to keep a broken kitchen so our daughter doesn't get heart broken. Very disappointed.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Brandi, we are sorry for the issue that you have with our product. You can contact our customer service at customerserviceUSA@jupitertoy.com and we will mail you any missing or damaged parts

Nov 4, 2021
No
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Buy

Great Value

Helpful?4YPJI5RLM6E115385263301
Dec 6, 2019
Lesa L
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Toddler kitchen

Love this kitchen. It's taller than most and most realistic

Helpful?4YPJI5RLM6E115385263301
Nov 23, 2021
Customer
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Deluxe Kitchen Center

Great product! Takes too long to assemble.

Helpful?4YPJI5RLM6E115385263301