Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Deluxe Wooden Kitchen Play Center for
Member's Mark Deluxe Wooden Kitchen Play Center

Member photos

  • +39 images
Sort by |
Showing 81-90 of 306 reviews
Oct 13, 2019
Skeese
5 out of 5 stars review

Great kitchen

I bought this last year for my granddaughters Christmas. She loved it so it went to her house. I'm buying one this year for our our house. The ice maker works and the stove makes realistic sizzling noises. The cabinets hold lots of pieces. It is well built and very sturdy.

Helpful?4YPJI5RLM6E115385263301
Jun 27, 2021
D in Florida
1 out of 5 stars review

broke in less than week

Just put this together for our daughter last weekend. Started cleaning up today while they were napping and dishwasher door is already broken off! To me there is a serious design flaw cause the handle is up top line you should pull down but it needs to swing out. I'm sure 1 of my kids pulled down on it and broke it. Supper said to throw it out cause the loved it for a week.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi D, we are sorry for the issue that you have with our product. The design of the hinges and hardware has been modified to proven this happening in future. We can send a replacement part with the updated modifications . Please contact us at customerserviceUSA@jupitertoy.com

Nov 28, 2022
Jess
5 out of 5 stars review

Great Customer Service

My son received this as a Christmas gift a couple of years ago. He loves it, and still plays with it today. As many have mentioned, assembly was intense and took me several hours. This is not something you could do Christmas Eve after everyone else is asleep. That said, it has held up well for a couple of years. Last year a friend accidentally ripped off a door, to the point the door was not repairable. I contacted customer service indicated in the assembly info and asked if I could purchase replacement parts. I explained the issue, that it was our fault. They sent me replacement pieces at no charge. I would absolutely purchase this item again.

Helpful?4YPJI5RLM6E115385263301
Dec 3, 2020
Callie
1 out of 5 stars review

Looks nice

This took hours to put together, which we expected. 2 pieces broke when we were putting together. Took no time for the 3 year and 18 month old to brake it. It is not very sturdy. It looks amazing and all the bells and whistles it comes with, you can't beat the deal. Well know we know why it was so cheap.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Callie, Thanks for your comments and we are sorry for the issue that you have. The design of the hinges and hardware have been modified to prevent this happening in future. We can send replacement parts with the updated modifications. Please contact us at customerserviceUSA@jupitertoy.com

Dec 20, 2020
Tara
1 out of 5 stars review

Not worth it

Bought this kitchen set as a Christmas gift for my 1 year olds daughter. It was very cheap. The “wood” was not steady. The door got broke when we opened it. Some of the wood pieces came broken. We put it together, and took it back apart and returned it. Too cheap for me. Not worth it. Sams club was awesome when returning it and damaging it out cause of the broken wood pieces. We bought a different kitchen set from somewhere else.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Tara, we are sorry for the issues that you have experienced with our product. The item is heavy so sometime pieces can get broken during delivery. We will always provide replacement parts for any damaged or missing pieces and we can be reached at customerserviceUSA@jupitertoy.com

Oct 24, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Kids kitchen set

Good price

Helpful?4YPJI5RLM6E115385263301
Jul 26, 2021
Gina
3 out of 5 stars review

Child loves it BUT "dishwasher" pieces broke

Purchased this for our daughter for her birthday. It took about 5-6 hours for me to put together myself. There were 5 different spots that the finish on the pieces was cracked or chipped but these kitchens sold out so quickly in our local store that it wasn't worth potentially having no kitchen for her gift so we kept it and put it together. It's pretty solid and she loves it. HOWEVER the dishwasher door broke off in less than 2 months of her playing with it. It broke her heart. I've emailed the company in hopes of getting replacement pieces. Hoping it goes better for us than it has for many other people who have reviewed with similar issues.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark

Hi Gina, once again, we are sorry for the issue. I think we have your enquiry in July and send you the replacement part. Please let us know if you have further issue.

Oct 4, 2021
HYa
1 out of 5 stars review

Horrible

I purchased this for my daughter last Christmas. The steps of putting this play kitchen together was rediculous, and moving it was impossible because it was so flimsy and cheap...So this kitchen sat in our living room for months while doors and pieces steadily broke off due to the terrible fake wood used. I wouldnt buy this product again for sure, and definitely look at this brand differently. Horrible product.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark

Hi Hya, please accept our apologies for the problem you have experienced with theproduct. The design of the doors have been modified to prevent this happening in future. We can send a replacement part with the updated modifications . Please contact us at customerserviceUSA@jupitertoy.com

Nov 23, 2021
Customer
4 out of 5 stars review

Verified Purchase

Deluxe Kitchen Center

Great product! Takes too long to assemble.

Helpful?4YPJI5RLM6E115385263301
Nov 22, 2021
Kelly
5 out of 5 stars review

Verified Purchase

Quality item

Great item for excellent price

Helpful?4YPJI5RLM6E115385263301