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Customer reviews for Member's Mark Deluxe Wooden Kitchen Play Center for
Member's Mark Deluxe Wooden Kitchen Play Center
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4 out of 5 stars
stars
610 ratings306 reviews
  1. 5 stars64% (391)
  2. 4 stars9% (53)
  3. 3 stars7% (41)
  4. 2 stars6% (36)
  5. 1 star15% (89)

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Showing 281-290 of 306 reviews
Dec 29, 2020
Reviewer name: disappointed mom
3 out of 5 stars
3 out of 5 stars review

cute but broken in a day

This kitchen is super cute but the door under the sink hits on another piece and won't open easily my daughter managed to rip it off trying to open it

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Gabi, please accept our apologies for the problem you have experienced with your product. The design of the hinges and hardware have been modified to prevent this happening in future. We can send a replacement part with the updated modifications . Please contact us at customerserviceUSA@jupitertoy.com

Dec 26, 2020
Reviewer name: Sarah
1 out of 5 stars
1 out of 5 stars review

5 Hours to put together! Horrible Christmas Gift

This is a beautiful set. However it took forever to put it together, the directions weren't very clear and is not the best idea for Christmas gift. Give yourself time and alcohol to get it together

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Sarah, we appreciate your valuable feedback. We will review the assembly steps for future production. There are alsoonline instruction for assembly and a fll digitasl 3D assemly video with QR code shown on packaging and on the assembly manual. Youu can also contact us at customerserviceUSA@jupitertoy.com for additional suppot and assistance

Jan 12, 2023
Reviewer name: mom of 4
5 out of 5 stars
5 out of 5 stars review

great kitchen

We LOVE this kitchen set. Our 4yo also loves it. It's perfect size for her. The instructions were ok, I loved that they have virtual 3d instructions also. That helped. This is a heavy and sturdy wood play kitchen. Exactly what I wanted for long play

Helpful?4YPJI5RLM6E115385263301
Sep 16, 2021
Reviewer name: buyer of many products
1 out of 5 stars
1 out of 5 stars review

DANGEROUS

Wood doors fall off within a month. Screws are then in little hands reach. Luckily, I was there to swoop them up. NEVER again will i buy a Sam's kid product and put kids in danger.

Helpful?4YPJI5RLM6E115385263301
Feb 3, 2023
Reviewer name: Karol
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to building

My daughter was so happy

Helpful?4YPJI5RLM6E115385263301
Jan 22, 2021
Reviewer name: Chelsypops
1 out of 5 stars
1 out of 5 stars review

DONT BUY

Door under sink feel off

Helpful?4YPJI5RLM6E115385263301
Dec 26, 2020
Reviewer name: SleepyParents
3 out of 5 stars
3 out of 5 stars review

Cute, Heavy, Crap Instructions

Got it on Black Friday for our daughter and she loves it. The ice maker drops fake ice cubes, stove top lights up when a pot/ pan is on it, sink makes water rushing sounds, overall quality is 4/5, being that some of the parts don't exactly line up. It's sturdy and heavy. 2 adults took about 5 hours. THE INSTRUCTIONS SUCK. That's the biggest drawback. Good entertainment for a 2 year old girl.

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi, thanks for your comments. Our teams will review the assembly steps and assembly time as we strive to improve. We appreciate your valuable feedback. Our customer service can help directly for assembly issues. Please contact us at customerserviceUSA@jupitertoy.com

Dec 20, 2021
Reviewer name: Johnny Red
1 out of 5 stars
1 out of 5 stars review

Don't Buy This Product!!!

It is heavy as lead, and very difficult to move the box. If it ever fell on a child, they would be crushed. It will be extremely difficult to move if it ever gets assembled. The instructions are horrible. The buyer that purchased this item for Sam's Club should be fired!

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi Johnny Red, we are sorry for the issues that you have.Firstly, the item is not supposed to be left unattended. For the instruction manual, if hardcopy is too difficult, we do have a 3D version available at the BILT app. You can follow with the 3D instruction for assembly easily.

Jun 21, 2021
Reviewer name: Crystal
1 out of 5 stars
1 out of 5 stars review

NO REPLACEMENT PARTS!

The kitchen is cute and comes together well enough I guess for the price. Don't let your kids break it in any way though or the actual manufacturer does not respond and will not replace the part. I will no longer products with the “Member,s Mark” logo that has “parts”

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Crystal, we are sorry if you did not hear back from us. Please try to contact us again at customerserviceUSA@jupitertoy.com. We do not want to miss your email and we will arrange replacement parts to you.

Dec 28, 2021
Reviewer name: Dawnboo
5 out of 5 stars
5 out of 5 stars review

She Loves It

I bought this for my granddaughter, she saw it and instantly wanted it. I told her she had to wait for Santa. I was skeptical after reading some of the reviews, but I'm glad I bought it!!! My husband and son put it together, the app BiLT helped them a lot with step by step instructions. She's been slamming the doors, and no problems. I think it's a good buy for this 3 year old. And she loves the ice maker LOL.

Helpful?4YPJI5RLM6E115385263301