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Customer reviews for Member's Mark Deluxe Wooden Kitchen Play Center for
Member's Mark Deluxe Wooden Kitchen Play Center
4 out of 5 stars
stars
610 ratings306 reviews
  1. 5 stars64% (391)
  2. 4 stars9% (53)
  3. 3 stars7% (41)
  4. 2 stars6% (36)
  5. 1 star15% (89)

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Showing 271-280 of 306 reviews
May 31, 2021
Reviewer name: Bre
1 out of 5 stars
1 out of 5 stars review

Missing pieces!

Wasted money! Not even able to put together and I tried contacting for replacement parts. No reply! Furious!

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Support

Hi Bre, This is certainly not the experience we want for our Members. Please reach out to our care team at (888) 301-0332 or https://www.samsclub.com/membersmarkhelp.

Dec 23, 2021
Reviewer name: Behrens
1 out of 5 stars
1 out of 5 stars review

pieces are made incorrectly

Many pieces didn't fit together properly, were missing screw holes, or were the wrong size entirely. Don't buy.

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi Behrens, we are sorry for the issues that you have. Kindly send us the photos showing the issue at customerserviceusa@jupitertoy.com. It is unusual that many pieces are made incorrectly. We would like to have more information for investigation.

Aug 29, 2023
Reviewer name: Junk kitchen
1 out of 5 stars
1 out of 5 stars review

Missing parts

Miss a ton of parts to assemble and all the accessories. Tried to email for replacement parts and bad domain so unable to email them. No answer when I call.

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi Junk Kitchen, we are sorry for the bad experience that you have. Our email is customerserviceusa@jupitertoy.com. Please let us know what you need and we will mail you the parts missing.

Nov 25, 2020
Reviewer name: Pattyyy
1 out of 5 stars
1 out of 5 stars review

MISSING PIECES

Bought it for my 3 year old for her birthday, once we opened it. It was missing a couples big pieces and now the item is no longer sold. VERY DISAPPOINTED!

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Pattyyy, we are sorry for the issues that you have with our product. You can contact our customer service at customerserviceUSA@jupitertoy.com and we will mail you the missing parts

Dec 24, 2021
Reviewer name: carabuser
3 out of 5 stars
3 out of 5 stars review

Took 4 hours to assemble

Quality is ok, but lot of pieces and 40 steps to build this thing ! I work on high performance motorcycles, so it's not like it's rocket science, just not sure it's worth the time for the results, but hey, don't sweat the small stuff I guess

Helpful?4YPJI5RLM6E115385263301
Dec 26, 2020
Reviewer name: Kathy
5 out of 5 stars
5 out of 5 stars review

Realistic sounds!

I gave this kitchen to my grandchildren for Christmas (4-yr old and 3-yr old). They love it! Realistic sounds and lots of activities to do. Their Dad hasn't disowned me, so I think it was pretty reasonable to assemble.

Helpful?4YPJI5RLM6E115385263301
Nov 3, 2021
Reviewer name: Babs
4 out of 5 stars
4 out of 5 stars review

Great Starter Kitchen

Great starter kitchen. The assembly takes some time (2 1/2 hrs with 3 adults), but my daughter (2 years old) loves it, which makes labor of putting it together worth it. She's plays and cleans her kitchen everyday. A great purchase for us.

Helpful?4YPJI5RLM6E115385263301
Dec 26, 2020
Reviewer name: Sarah
1 out of 5 stars
1 out of 5 stars review

5 Hours to put together! Horrible Christmas Gift

This is a beautiful set. However it took forever to put it together, the directions weren't very clear and is not the best idea for Christmas gift. Give yourself time and alcohol to get it together

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Sarah, we appreciate your valuable feedback. We will review the assembly steps for future production. There are alsoonline instruction for assembly and a fll digitasl 3D assemly video with QR code shown on packaging and on the assembly manual. Youu can also contact us at customerserviceUSA@jupitertoy.com for additional suppot and assistance

Jan 3, 2022
Reviewer name: NichoAJ
3 out of 5 stars
3 out of 5 stars review

Cheap

My daughter got this for Christmas, ripped the door under the sink clean off. Which didn't take much effort. It's so cute...wish it was designed better.

Helpful?4YPJI5RLM6E115385263301
Dec 29, 2020
Reviewer name: disappointed mom
3 out of 5 stars
3 out of 5 stars review

cute but broken in a day

This kitchen is super cute but the door under the sink hits on another piece and won't open easily my daughter managed to rip it off trying to open it

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Gabi, please accept our apologies for the problem you have experienced with your product. The design of the hinges and hardware have been modified to prevent this happening in future. We can send a replacement part with the updated modifications . Please contact us at customerserviceUSA@jupitertoy.com