Customer reviews for Member's Mark Deluxe Wooden Kitchen Play Center

Customer reviews for Member's Mark Deluxe Wooden Kitchen Play Center for

Member's Mark Deluxe Wooden Kitchen Play Center

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4 out of 5 stars

stars610 ratings306 reviews

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Showing 271-280 of 306 reviews

Dec 22, 2022

ESK

3 out of 5 stars review

Great Kitchen but Poor Customer Service

Received the kitchen with a damaged piece. Customer service was unable to provide a replacement part. Super disappointed.

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Dec 23, 2021

Behrens

1 out of 5 stars review

pieces are made incorrectly

Many pieces didn't fit together properly, were missing screw holes, or were the wrong size entirely. Don't buy.

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reply from JupiterWorkshops Team

Hi Behrens, we are sorry for the issues that you have. Kindly send us the photos showing the issue at customerserviceusa@jupitertoy.com. It is unusual that many pieces are made incorrectly. We would like to have more information for investigation.

May 31, 2021

Bre

1 out of 5 stars review

Missing pieces!

Wasted money! Not even able to put together and I tried contacting for replacement parts. No reply! Furious!

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reply from Member's Mark Support

Hi Bre, This is certainly not the experience we want for our Members. Please reach out to our care team at (888) 301-0332 or https://www.samsclub.com/membersmarkhelp.

Sep 16, 2021

buyer of many products

1 out of 5 stars review

DANGEROUS

Wood doors fall off within a month. Screws are then in little hands reach. Luckily, I was there to swoop them up. NEVER again will i buy a Sam's kid product and put kids in danger.

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Jan 12, 2023

mom of 4

5 out of 5 stars review

great kitchen

We LOVE this kitchen set. Our 4yo also loves it. It's perfect size for her. The instructions were ok, I loved that they have virtual 3d instructions also. That helped. This is a heavy and sturdy wood play kitchen. Exactly what I wanted for long play

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Dec 26, 2020

Kathy

5 out of 5 stars review

Realistic sounds!

I gave this kitchen to my grandchildren for Christmas (4-yr old and 3-yr old). They love it! Realistic sounds and lots of activities to do. Their Dad hasn't disowned me, so I think it was pretty reasonable to assemble.

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Dec 24, 2021

carabuser

3 out of 5 stars review

Took 4 hours to assemble

Quality is ok, but lot of pieces and 40 steps to build this thing ! I work on high performance motorcycles, so it's not like it's rocket science, just not sure it's worth the time for the results, but hey, don't sweat the small stuff I guess

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Dec 26, 2020

Sarah

1 out of 5 stars review

5 Hours to put together! Horrible Christmas Gift

This is a beautiful set. However it took forever to put it together, the directions weren't very clear and is not the best idea for Christmas gift. Give yourself time and alcohol to get it together

Helpful?

reply from Member's Mark Supplier

Hi Sarah, we appreciate your valuable feedback. We will review the assembly steps for future production. There are alsoonline instruction for assembly and a fll digitasl 3D assemly video with QR code shown on packaging and on the assembly manual. Youu can also contact us at customerserviceUSA@jupitertoy.com for additional suppot and assistance

Jan 3, 2022

NichoAJ

3 out of 5 stars review

Cheap

My daughter got this for Christmas, ripped the door under the sink clean off. Which didn't take much effort. It's so cute...wish it was designed better.

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Jan 6, 2022

Meglew

2 out of 5 stars review

Broke after 24 hours

I absolutely love the way this looks but wish it was more durable. A door broke off after only 24 hours. I wish I would have listen to the previous reviews about bad quality.

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