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Customer reviews for Member's Mark Deluxe Wooden Kitchen Play Center for
Member's Mark Deluxe Wooden Kitchen Play Center
4 out of 5 stars
stars
610 ratings306 reviews
  1. 5 stars64% (391)
  2. 4 stars9% (53)
  3. 3 stars7% (41)
  4. 2 stars6% (36)
  5. 1 star15% (89)

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Showing 271-280 of 306 reviews
May 31, 2021
Bre
1 out of 5 stars
1 out of 5 stars review

Missing pieces!

Wasted money! Not even able to put together and I tried contacting for replacement parts. No reply! Furious!

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Support

Hi Bre, This is certainly not the experience we want for our Members. Please reach out to our care team at (888) 301-0332 or https://www.samsclub.com/membersmarkhelp.

Dec 22, 2022
ESK
3 out of 5 stars
3 out of 5 stars review

Great Kitchen but Poor Customer Service

Received the kitchen with a damaged piece. Customer service was unable to provide a replacement part. Super disappointed.

Helpful?4YPJI5RLM6E115385263301
Dec 23, 2021
Behrens
1 out of 5 stars
1 out of 5 stars review

pieces are made incorrectly

Many pieces didn't fit together properly, were missing screw holes, or were the wrong size entirely. Don't buy.

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi Behrens, we are sorry for the issues that you have. Kindly send us the photos showing the issue at customerserviceusa@jupitertoy.com. It is unusual that many pieces are made incorrectly. We would like to have more information for investigation.

Nov 25, 2020
Pattyyy
1 out of 5 stars
1 out of 5 stars review

MISSING PIECES

Bought it for my 3 year old for her birthday, once we opened it. It was missing a couples big pieces and now the item is no longer sold. VERY DISAPPOINTED!

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Pattyyy, we are sorry for the issues that you have with our product. You can contact our customer service at customerserviceUSA@jupitertoy.com and we will mail you the missing parts

Dec 24, 2021
carabuser
3 out of 5 stars
3 out of 5 stars review

Took 4 hours to assemble

Quality is ok, but lot of pieces and 40 steps to build this thing ! I work on high performance motorcycles, so it's not like it's rocket science, just not sure it's worth the time for the results, but hey, don't sweat the small stuff I guess

Helpful?4YPJI5RLM6E115385263301
Dec 29, 2020
disappointed mom
3 out of 5 stars
3 out of 5 stars review

cute but broken in a day

This kitchen is super cute but the door under the sink hits on another piece and won't open easily my daughter managed to rip it off trying to open it

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Gabi, please accept our apologies for the problem you have experienced with your product. The design of the hinges and hardware have been modified to prevent this happening in future. We can send a replacement part with the updated modifications . Please contact us at customerserviceUSA@jupitertoy.com

Sep 16, 2021
buyer of many products
1 out of 5 stars
1 out of 5 stars review

DANGEROUS

Wood doors fall off within a month. Screws are then in little hands reach. Luckily, I was there to swoop them up. NEVER again will i buy a Sam's kid product and put kids in danger.

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Dec 25, 2021
TLR
3 out of 5 stars
3 out of 5 stars review

Difficult to assemble

Instructions say 2 hours to assemble. On hour 5 and only halfway done. It's going to be super cute when completed but worst directions ever. Even the video was confusing

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Nov 3, 2021
Babs
4 out of 5 stars
4 out of 5 stars review

Great Starter Kitchen

Great starter kitchen. The assembly takes some time (2 1/2 hrs with 3 adults), but my daughter (2 years old) loves it, which makes labor of putting it together worth it. She's plays and cleans her kitchen everyday. A great purchase for us.

Helpful?4YPJI5RLM6E115385263301
Jan 6, 2022
Meglew
2 out of 5 stars
2 out of 5 stars review

Broke after 24 hours

I absolutely love the way this looks but wish it was more durable. A door broke off after only 24 hours. I wish I would have listen to the previous reviews about bad quality.

Helpful?4YPJI5RLM6E115385263301