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Customer reviews for Member's Mark Deluxe Wooden Kitchen Play Center for
Member's Mark Deluxe Wooden Kitchen Play Center
4 out of 5 stars
stars
610 ratings306 reviews
  1. 5 stars64% (391)
  2. 4 stars9% (53)
  3. 3 stars7% (41)
  4. 2 stars6% (36)
  5. 1 star15% (89)

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Showing 201-210 of 306 reviews
Jan 21, 2022
Reviewer name: Mary
1 out of 5 stars
1 out of 5 stars review

NOT Kid safe product, it will seriously hurt!!

From our own experience, we think we really need to speak out and request a recall of his product, because we don't want to see any more kids being hurt. This product is not made for kids safety. Obviously, there is no any baby safety concerned in manufacturing this product. All the wood pieces are dangerous with sharp corners, no trim finishing. As a toy for 2-5 years old kids, all the corners on wood pieces are extremely sharp and hard! The tragedy happened to my two year old daughter. She fell down and hit on the corner on her forehead, which caused huge bleeding. We were scared and sent her to ER. It was a deep cut on her forehead. ER doctor did two layers of stitches, two stitches under deep skin, and four stitches on the surface of skin. Now my daughter is recovered, but left a PERMANENT SCAR MARK. I have all the photos showing the sharp corner all over this product (no trim finishing which is unusual for a toy product), as well as the ER medical doctor records. I am requesting the recall of this product! We don't want to see more kids hurt by this product!

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi Mary, we are sorry for the issues and hope your daughter speedy recovery.First of all, the item is being designed and tested accordingly to ASTM standard for 3 years old or above. Secondly, the product should not have the sharp edge that you mentioned. Lastly, adult supervision is required at all time while using the product. We hope you can give us more info at customerserviceusa@jupitertoy.com, with the photos showing the sharp edges. We will have our production and quality assurance teams to conduct a review of how this might have happened.We have shipped a huge quantity of these items and we have not heard of this issue before so it's important that I understand what might have occurred so we can prevent it happening again in future.We always hope that my products are enjoyed by the children that use them and safety is of paramount importance to our company.

Jan 29, 2022
Reviewer name: acaitlin
5 out of 5 stars
5 out of 5 stars review

so far so good

Used the BILT app and it took me a little over 2 hours to assemble my myself I would have hated it if I wasn't using a drill! My son loves the ice cube feature. I'm a little disappointed the burners don't screw down - my son keeps taking them out and chucking them across the room!

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Feb 26, 2022
Reviewer name: Ashley
2 out of 5 stars
2 out of 5 stars review

very cheaply made

We bought this for Christmas. We have a 3 yr old and 1.5 yr old. The have successfully ripped off multiple of the doors and made dents in the wood already. I thought this was a great alternative to the 120 dollar one I almost kept but it wasn't. I regret not keeping the more expensive one.

Helpful?4YPJI5RLM6E115385263301
reply from JupiterWorkshops Team

Hi Ashely, we are sorry for the issue that you have. We need your help to send us photos showing how do the ripped off boards look like so we can determine what happened.Kindly contact us at customerserviceusa@jupitertoy.com so we can better assist you.

Oct 6, 2021
Reviewer name: Dollys Dad
4 out of 5 stars
4 out of 5 stars review

Great value Play Kitchen with a lot going for it

I bought this for my grandchildren, under 4 years old. It takes time putting it together but there is a lot of parts. It has two burners that light up to look like real burners and they make frying sounds. The kitchen faucet makes sound of running water. It has an ice maker in the door that dispenses ice,. It has a phone as well as many play pots, pans, and various food items. Use a variable speed drill or electric screwdriver to save time putting it together. The "wood" is pressed wood so it isn't the highest quality. But for under $100, there is a lot to this. The 3 1/2 year old and the 18 month old really enjoy it. The one year old even likes it, but what doesn't catch the interest of a one year old?. She will grow into it I'm sure. For the price, I wasn't expecting extremely high quality, but I think it is more than worth the value for all that is included. I more than got my money's worth.

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Dec 26, 2019
Reviewer name: Akar29
3 out of 5 stars
3 out of 5 stars review

Conflicting opinions

My mother in law ordered this for my toddler for Christmas as I had picked it out. This was not an easy assembly. There are a ton of pieces some of which weren't labeled, and very small screws. Make sure you allot a couple hours minimum. And there are steps that are just an absolute nightmare to complete, like itty bitty screw underneath the counter. But the take away? My daughter absolutely loves it. The features are so cute, the little ice maker, the sink. It really is a beautiful kitchen and she hasn't stopped playing with it. So, the assembly was a pain but I suppose it was worth it. Price isn't terrible either.

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reply from Member's Mark Supplier

Hi Akar29, thanks for your valuable comments in regard to the assembly time. As this is a large item with lots of features there are lots of steps to follow during the assembly. Please contact us at customerserviceUSA@jupitertoy.com for additional support.

Dec 25, 2020
Reviewer name: Bobbi
3 out of 5 stars
3 out of 5 stars review

Cute but one door doesn't line up

My husband spent 4 hours putting this together only to realize that the door under the sink doesn't open because it hits another piece. He will be able to fix this himself but definitely a pain to have to fix something that's new. Followed the directions step by step, very tedious but the whole thing went together okay. Once together, it's adorable and our kid loves it. It's super

Helpful?4YPJI5RLM6E115385263301
reply from Member's Mark Supplier

Hi Bobbi, we are sorry that you have issues with our product. Please note you can contact our customer service at customerserviceUSA@jupitertoy.com for assistance. We can mail you replacement parts

Jan 11, 2021
Reviewer name: Eli
2 out of 5 stars
2 out of 5 stars review

not satisfied

Honestly, this is super cute. It was on sale. This was getting good reviews so I bought it. So disappointed. I'm assuming the wood is so cheap that is why it's cracking in a few places of the kitchen set. One of the doors fell off. The door wouldn't close because one side of the wood isn't even enough to let the door close. On top of this, it took my husband almost all day to put this together. I felt like we were building a house for the girls instead of a kitchen. I'm hoping this would last me at least for a year but doesn't look like it'll go past 6 months.

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Dec 23, 2022
Reviewer name: Nicole
5 out of 5 stars
5 out of 5 stars review

Love it!

Very cute kitchen everything in great condition. Use both the directions from the box and the video code provided on the box together. Make sure to have two people working together takes about 1 1/2- and 2 hours to assemble. Was easy to follow. Can't wait for the kids to open it on Christmas!

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Jan 12, 2022
Reviewer name: RE2722
5 out of 5 stars
5 out of 5 stars review

My grandchildren love this kitchen!

It took some time but the instructions were clearly labeled and as long as I didn't get rushed, it all went together according to the instructions. I did it by myself in about 2 hours. It is super nice and ran into no problems. I am sad I haven't been able to find another to take to our vacation home.

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Nov 14, 2020
Reviewer name: Goldie616
5 out of 5 stars
5 out of 5 stars review

great value!!

2 semi-handy adults put this together in 3 hours. A ratcheting (not power) screwdriver is VERY helpful. It has about 3 zillion pieces but well labeled and the handy BILT app that is recommended on the instructions was way better than the included paper instructions. It's made of compressed wood, some plastic details. The box says its intended for use with food which is really cool! Our toddler has been playing with it all day and I'm certain will be a key toy in the playroom from now on.

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