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Customer reviews for Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump for
Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump
4.5 out of 5 stars
stars
2,070 ratings723 reviews
  1. 5 stars77% (1,588)
  2. 4 stars9% (196)
  3. 3 stars4% (89)
  4. 2 stars3% (52)
  5. 1 star7% (145)

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Showing 411-420 of 723 reviews
Dec 7, 2025
Reviewer name: Unsatisfied
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lost air

Lost air on night 2

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reply from Intex Consumer Support

We’re sorry to hear your Intex Queen DuraBeam Headboard Air Mattress lost air. Please contact us via chat at intexcorp.com or by phone at 310-549-8235 so we can assist.

Nov 27, 2025
Reviewer name: Vicki
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very nice!

Very nice

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Dec 4, 2025
Reviewer name: SHEadie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Air mattress

Very good

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Dec 14, 2025
Reviewer name: Freddy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Air Mattress

Very comfortable!

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Nov 28, 2023
Reviewer name: mrsJTB
1 out of 5 stars
1 out of 5 stars review

Ours starting leaking after 4 uses

Used four times, by one person and then it wouldn't hold air. The one year warranty was up 3 weeks ago, so can't return. We deflated it and folded it exactly how it was at purchase after each use and always stored it indoors in the storage bag. I would not recommend purchasing.

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reply from Intex Consumer Support

We apologize for the inconvenience you've experienced with our product. We're sorry to hear about the air retention issue. Please call our service center at 310-549-8235 so we can better understand your situation and explore potential solutions. We value your feedback and want to ensure your satisfaction with our products.

Jan 26, 2023
Reviewer name: Mek
2 out of 5 stars
2 out of 5 stars review

AIR IS'NT HOLDING

Purchase the Queen Dura air mattress on yesterday 01/25/2023 was so excited to give a try only to discover that the mattress doesn't hold air. It sleeps well but the air seems not to hold well at all will be returning it. Not sure if I'm putting enough air it or not but I do know when you lay down its like the air has escape.

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reply from Intex Consumer Support

Thank you for your review. We apologize for the disappointing experience you encountered with your airbed. Give us the opportunity to resolve this issue. Please call our service center at 310-549-8235, for further assistance.

Feb 23, 2024
Reviewer name: mle
1 out of 5 stars
1 out of 5 stars review

Does not hold air

Have used multiple times with same result: airbed does not hold air. Inflated to VERY FIRM to get the proper "stretch" in the material. Even after inflating fully and without anybody sitting on it all day, the bed lost a SIGNIFICANT amount of air. Very disappointed in this purchase.

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reply from Intex Consumer Support

We apologize for your negative experience with our Intex Queen Dura-Beam Deluxe Series Comfort Headboard Airbed. Please accept our sincerest apologies for any inconvenience this may have caused. We strive to provide high-quality products and are disappointed to hear about the issues you encountered. For assistance or to discuss further, please call us at 310-549-8235. We value your feedback and hope to resolve this matter promptly.

Dec 6, 2023
Reviewer name: MtnMama
3 out of 5 stars
3 out of 5 stars review

Works great, until it doesn't

Have used this mattress for guests several times, most recently 2 weeks ago when my inlaws declared it the most comfortable air mattress they'd ever slept on, and asked where they could purchase. So yesterday I inflated it again and set it up for my aunt, who was visiting. And I guess I jinxed myself because while I was setting it up, I actually thought what a great, easy-to-store option it has been for our guests since I purchased. At bedtime it felt a little soft, but I attributed that to the cool temperature in our basement, topped it off with air, and said goodnight. My aunt woke up on the floor this morning. So, somewhere in the span of 2 weeks, after being carefully rolled up and properly stored in its bag in our closet, it has developed a leak, though I can't find the source. I do feel this is a quality mattress, but air beds can be unpredictable. The problem with any air mattress is they either hold air or they don't. And if they don't, they are useless... I have submitted a warranty claim, and will see if/when Intex responds. I am currently unsure if I will replace or look for different, more reliable options.

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Aug 2, 2022
Reviewer name: Dena
2 out of 5 stars
2 out of 5 stars review

Was good while it lasted

I bought this as an extra bed for my 11 yo daughter and I to sleep on in our beach condo. We inflated it in the living room at night and deflated in the morning to put away. Honestly, It was amazing the first two nights! The pump was really quick, the headboard keeps your pillows from falling off the top and it was actually REALLY comfortable. The 3rd night I set it up and by the morning, we were laying on the ground. I gave it the benefit of the doubt that maybe I didn’t have the pump closed the whole way and air seeped out slowly overnight. I took the pump out and cleaned the gasket and opening, as per the instructions, and even inspected (visually) for damage, but the same thing happened the next two nights. It was quite miserable as I had to put more air in every 2-3 hours to get through the night. I haven’t thoroughly inspected it since I got home from the beach, but I plan to and most likely return it since it is defective. Would be a great mattress if it held the air.

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reply from Intex Consumer Support

Thank you for your review. We are sorry to hear of your unfortunate experience with the airbed. Give us the opportunity to resolve this issue. Please call our service center at 310-549-8235, for further assistance.

Jun 19, 2024
Reviewer name: JC
3 out of 5 stars
3 out of 5 stars review

Quality has changed

I've bought several of these, because they were great, but the last one would not keep the air. Maybe I should have returned it, but I lost track of time for the return. Quality has gone down. What I can tell you is to try it immediately and if in 3 days it doesn't stay up, return it, so you won't lose the money as I did.

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reply from Intex Consumer Support

We appreciate your feedback and are sorry to hear about your recent experience. Please contact us via chat at intexcorp.com or by calling 310-549-8235, for assistance with your product.