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Customer reviews for Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump for
Intex Queen DuraBeam Headboard Air Mattress w/ Internal Pump
4.5 out of 5 stars
stars
2,048 ratings701 reviews
  1. 5 stars77% (1,578)
  2. 4 stars9% (191)
  3. 3 stars4% (85)
  4. 2 stars3% (52)
  5. 1 star7% (142)
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Showing 201-210 of 701 reviews
Jan 11, 2025
angry
1 out of 5 stars review

Waste of money

Purched this mattress and aired it up, waited a while and replenished the lost air. Tried very hard to believe that it was just stretching yet while sleeping on the mattress i would wake up almost every hour and reinflate the flat mattress. After numerous nights of doing this I inflated the mattress and sprayed it with soap and water and wouldn't you know it the piece of crap was leaking from nearly every seam on top of the mattress. This is poor craftsmanship and absolutely pathetic that this company would try to pass this off as the mattress stretching.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

We’re sorry to hear about your experience with the airbed. Please give us the opportunity to help by contacting Intex via chat at intexcorp.com or by calling 310-549-8235 for assistance. Thank you for sharing your feedback.

Mar 14, 2026
George
1 out of 5 stars review

Lasted 20 nights before loss of air

The first few uses it was awesome. But after about 20 nights over the course of 4 months now it won’t hold air. I woke up on the floor this morning. Very disappointed. I’ve had other that lasted for several years college etc and this one died in a very short time. It won’t let me add a photo of it this am. I will attempt to return it to Sam’s Club today.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

We are truly sorry to hear that your mattress began deflating and that it did not hold up to your expectations for durability. Please reach out to our service team at 310-549-8235 or via chat at intexcorp.com so we can assist you with a solution, as we are committed to standing behind our products.

Nov 3, 2023
Unsatistfied customer
1 out of 5 stars review

Waste of Money

Such a waste of money and almost ruined a camping trip. Used it for a two night camping trip and had to add air to it each night before going to bed, but it stayed inflated so that was ok. Next weekend for a four night camping trip and halfway into the first night, we wake up on the floor. We trouble shooted for the entire day trying to figure out why it was losing air and couldn't find anything. Added air to it about 6 times, was forced to find a store and buy a different mattress to get through the camping trip. Threw this thing in the dumpster at the campground.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

Thank you for your review. We are sorry to hear about your experience with the mattress—it sounds incredibly frustrating and disappointing. Your feedback is invaluable in helping us improve our products and ensure the satisfaction of our customers.

Apr 19, 2024
pammied55
3 out of 5 stars review

Verified Purchase

An alternative to a bad nights sleep!

The bed I currently sleep on i not conducive to a good nights sleep and I'll be moving soon and want to get rid of it. So, when I saw this Intex queen with a headboard I was surprised and delighted and order one. I've used Intex products before and they're a good product. The rating is low because I won't be using it before I move, but I'm sure it will do for my purpose. I also like the fact that it has a built in headboard which was one of the main reasons I ordered it.

Helpful?7EB5ZKQ5AW4K15374159583
Aug 22, 2022
SpankyG
1 out of 5 stars review

Poorly made product and customer service

I first bought this bed in April and after 2 weeks, the air mattress pump stopped working. I took it back to Sam's Club and they exchanged it. The pump on the new mattress stopped working 2 months later. This time I called the manufacturer. They agreed to replace the mattress. It took a while because they didn't tell me along with a copy of the receipt, which sent via email, I needed to send them the defective pump along with cut out parts of the mattress. After they received the pump and the mattress, I was approved they shipped a new air mattress. BUT, they shipped the wrong mattress to me. Now I have to cut up the new unopened mattress and send pictures and then they will send me the correct mattress, hopefully. I asked if they wanted the other one back. Customer service guy said it would cost ME too much money to send back. Uh no, you made the mistake. I'm not paying to send this back. Their solution is to cut it up, email pictures and they will send me a new one. Wow! On another note, I purchased another air mattress from Sam's Club. After a week, this one had a slow leak. I'd go to bed with a mattress full of air and wake up almost on the floor. I took that back and got a replacement. After a week of use, the pump started humming like it was about to die while inflating and deflating the mattress. Now I on my 5th mattress, not including the replacement I will be getting. Why do I continue to get them? I am on a budget right now and I need something that's going to last for a little while until I can do better. When I purchased the mattress, I also got the extended warranty. So I have 3 years of coverage.

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reply from Intex Consumer Support

Thank you for your review. Our apologies for the unfortunate experience with your airbed and our service center. We appreciate your feedback.

Dec 22, 2024
Vonetta
5 out of 5 stars review

Verified Purchase

Comfy Bed

Nice bed and comfy for my temp guest

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

Thank you for your feedback, Vonetta! We're happy to hear the bed is comfy for your guest. We appreciate your review!

Apr 3, 2024
Phil
5 out of 5 stars review

Verified Purchase

Great Value

This air mattress is worth the money.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

Thank you for your positive feedback, Phil! We're delighted to hear that you find our Intex Queen Dura-Beam Deluxe Series Comfort Headboard Airbed to be a great value. We aim to provide quality products at affordable prices, and we're thrilled that you're satisfied with your purchase. Enjoy your comfortable rest!

May 14, 2024
Kymom48
5 out of 5 stars review

Verified Purchase

Big for 3 grand children

Sturdy for 3 5 yr olds. Easy pump up. Nice headboard section

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

Thank you! We're thrilled to hear that the Intex Queen Dura-Beam Deluxe Airbed is perfect for your grandchildren and that you find it sturdy and easy to pump up. We appreciate your feedback and hope you continue to enjoy the comfort it provides!

Mar 26, 2024
Jill
5 out of 5 stars review

Verified Purchase

Air Mattress

The quality for the price is incredible.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

Thank you, Jill! We're delighted to hear that you're enjoying the quality and value of our Intex Queen Dura-Beam Deluxe Series Comfort Headboard Airbed. Your satisfaction is our priority, and we strive to provide exceptional products at affordable prices.

Mar 31, 2024
Maurice
5 out of 5 stars review

Verified Purchase

Great spare temporary bed

Cool comfortable and enjoyable.

Helpful?7EB5ZKQ5AW4K15374159583
reply from Intex Consumer Support

Thank you, Maurice, for sharing your experience with the Intex Queen Dura-Beam Deluxe Series Comfort Headboard Airbed. We're delighted to hear that it provided you with a cool, comfortable, and enjoyable spare bed option. Enjoy your restful nights!