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Customer reviews for Hyper Toys 12-Volt Forklift Ride-On for
Hyper Toys 12-Volt Forklift Ride-On
3.6 out of 5 stars
stars111 ratings74 reviews
  1. 5 stars54% (60)
  2. 4 stars12% (13)
  3. 3 stars3% (3)
  4. 2 stars5% (6)
  5. 1 star26% (29)

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Showing 51-60 of 74 reviews
Jan 2, 2023
Reese
2 out of 5 stars review

Lift stop working

We got this for our kid for Christmas. The lift stop working after 2 days. Called customer service number and is absolutely no help (says to call back, then hangs up). Now the product is on sale for 100 dollars cheaper than what we paid, so we're definitely not happy about that. Our kid loves the concept that he's driving a forklift so... two stars granted.

Helpful?6D5HZ98SKR7P15367219766
reply from Hyper_Bicycle_Expert

Hi Reese, really sorry to hear that you have had a problem with the Hyper Forklift. Please can you email euservice@hypertoys.com so that we can chase this up with our customer services team for you. Thanks, Diane

Sep 19, 2023
Arm666
1 out of 5 stars review

Trash

This is overpriced trash it only has a 6 month warranty from the date of purchase and, of course, quits working on month 7, and they will not help other than offering to sale you parts thay probably won't fix it. Don't waste your time on any of their products.

Helpful?6D5HZ98SKR7P15367219766
reply from Hyper_Bicycle_Expert

Hi, really sorry to hear that you are having a problem with the Hyper Forklift Ride-On. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane

Oct 26, 2022
Play for All!
4 out of 5 stars review

Hyper Fork Lift!

My kids ages 6 & 8 loved this model with one that also happens to be neurodiverse. They found it really engaging and loved trying to pick up items that were easily picked up from the ground. It was easy to maneuver and easy for them to manage the lift.

Review from Hyper Bicycles
Helpful?6D5HZ98SKR7P15367219766
Dec 28, 2022
Miranda
1 out of 5 stars review

Another broken forklift

Just bought for my 3 year old for Christmas morning and just as all the reviews stated the forklift stopped working on day 2. We have a very sad little boy and now it’s sold out with no help from the company to replace. Thought maybe we would get lucky and just be extra careful with it but the only thing he lifted was the very light pallet it comes with. Very disappointed nothing can be done.

Helpful?6D5HZ98SKR7P15367219766
reply from Supplier Response

Hi Miranda, really sorry to hear that you are having a problem with the Hyper Forklift Ride On. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane

Dec 30, 2022
TJones
1 out of 5 stars review

Poor Quality

My 3 year was so excited to get this forklift for Christmas. Just like everyone else the forklift quick working!!! Today was the first day he got a chance to ride it and the forklift didn’t work. It worked after we put it together and that’s it. Probably why the price is 100 cheaper now, because this must be a issue!!

Helpful?6D5HZ98SKR7P15367219766
reply from Supplier Response

Hi, really sorry to hear that you are having an issue with your Hyper Forklift Ride-On. Please could you call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can try and assist you with this. Many thanks, Diane

Dec 30, 2022
Zach
5 out of 5 stars review

Great fun

My son absolutely love this. The first time he saw it in the store he was adamant that we put it on his Christmas list. The assembly was very simple. I loved how the screws are in the spots they went and not in a little baggie. I did read the reviews of a lot of people are having issues with the forks. I do believe it is most likely due to user error in the install process and hooking up the wires. If you do not connect them correctly or you pull too hard they will rip. But it’s light wiring. So easy fix, if it happens. Overall, it’s an amazing toy that my son lives.

Helpful?6D5HZ98SKR7P15367219766
reply from Hyper_Bicycle_Expert

Hi Zach, thank you for the 5 star review detailed and feedback on the Forklift Truck. If you need anything in the future please do not hesitate to contact us. Many thanks, Diane

Jan 29, 2023
Marky
2 out of 5 stars review

broken forks

Seems like a great product. After just a couple of days the forks stopped going up and down. Basically useless

Helpful?6D5HZ98SKR7P15367219766
reply from Hyper_Bicycle_Expert

Hi Marky, really sorry to hear that you are having a problem with the Hyper Forklift. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane

Jun 20, 2023
Kristin
1 out of 5 stars review

Waste of time

The lift portion broke. We had to take it off and cannot find any customer service info in order to get it fixed. Of course the box and all UPC codes are gone since the forklift broke a month into having it. Total waste of money.

Helpful?6D5HZ98SKR7P15367219766
reply from Hyper_Bicycle_Expert

Hi Kristin, really sorry to hear that you are having a problem with the Hyper Forklift. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane

Jan 9, 2023
Rod
1 out of 5 stars review

Forks quit working first week

Just like other reviews we bought this for Christmas and the forks quit working the first week. Hard to operate when the forks will not raise. Waste of money.

Helpful?6D5HZ98SKR7P15367219766
reply from Supplier Response

Hi Rod, really sorry to hear that you are having a problem with the Hyper Forklift. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane

Dec 30, 2022
Kayla
1 out of 5 stars review

DO NOT BUY

Very disappointed in the quality product Sam’s is carrying. My boys played with it for about an hour or so before the forks quit working. Have attempted to contact the company but no luck. DO NOT BUY

Helpful?6D5HZ98SKR7P15367219766
reply from Supplier Response

Hi Kayla, really sorry to hear that you are having an issue with your Hyper Forklift Ride-On. Please could you call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can try and assist you with this. Many thanks, Diane