We're sorry to hear that you're having troubles with the assembly of your new shed. We do have several assembly help options available that can help answer your questions, including; YouTube video tutorials, the BILT app, as well as our Customer Service Department is always a great resource. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer Service hours are Monday-Friday, 7:00 am to 5:00 pm and Saturday, 9:00 am to 1:00 pm (MT).

There is a visual I.D. of every part in the manual, and some of the larger pieces have measurements associated with them. Each part is not labeled individually since stickers would increase manufacturing costs, which would raise the sales price. We do have several assembly help options available if you run into questions, including; YouTube video tutorials, the BILT app, and also our customer service department is always a great resource. They can be reached at 800-225-3865 or by email at customercare@lifetime.com. Customer service hours are Monday-Friday, 7:00 am to 5:00 pm.