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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
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4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 71-80 of 1,512 reviews
Sep 27, 2025
Jesse
3 out of 5 stars review

Verified Purchase

Medium Is

Little to soft.

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Sep 26, 2025
Ed
1 out of 5 stars review

Verified Purchase

Wrinkle line in the middle

Two nights used and it created a wrinkle in centre.

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reply from Member's Mark Team

We are very sorry to learn about the issue with your mattress, Ed. We'd like to assist you with a replacement, please contact us at (888) 301-0332.

Apr 28, 2024
GL
4 out of 5 stars review

Verified Purchase

More plush than firm.

Nice bed but super soft. Not a med firm by any means but a great value. If you want a med firm, this is not the bed. It is more like a med plush.

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Jul 14, 2024
Kyle
2 out of 5 stars review

Verified Purchase

Not recommended for adults.

Very poor support for regular-sized adults. Adults sink through all the way to the bottom of the mattress. It’s not terrible for kids because of their weight, however.

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reply from Member's Mark Team

It can take a few days of expansion and use for the mattress to settle into its final firmness. If you find that the firmness doesn't meet your expectations even after this period, please feel free to take advantage of our Member's Mark 100% Satisfaction Guarantee and return it for a full refund, Kyle.

Nov 12, 2020
Sharon Knight
5 out of 5 stars review

Verified Purchase

Best Mattress we have had

This is our 3rd mattress in our 44 years of marriage and it is the best. Much less expensive than the last one, but so much better!!! I'm so glad we bought this one.

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Nov 23, 2025
Tajarreau
5 out of 5 stars review

Verified Purchase

Very Comfortable, Highly Recommend

We purchased this mattress for our bed at our camp. Extremely comfortable. No additional mattress topper needed. Considering purchasing one for my daughter's bed.

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Nov 5, 2023
Lynette
1 out of 5 stars review

Verified Purchase

Don't buy this!

This not what is advertised. If you are looking for medium firm this is not it! It's like sleeping on the pillow. It totally flattens when you lay on it. We end up laying on the slats of the bed. We are getting rid of as soon as possible.

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reply from Member's Mark Team

We appreciate your honest feedback on our mattress, Lynette. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 13, 2023
Patricia
5 out of 5 stars review

Verified Purchase

Nice Mattress

Not too soft, not too hard. Medium firm is the correct description for this mattress. This is the 2nd one I have purchased - 1 for our guest bedroom (full) and 1 for my grand-daughter (queen).

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Jun 23, 2024
Truly disappointed
1 out of 5 stars review

Verified Purchase

Mad and will be contacting BBB

Ordered 6/6/24 still waiting sleeping on floor because they sent wrong bed and wont answer after we tried to get problem corrected.Dont do business with these people.My rate is-0.

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Jun 15, 2021
Elizabeth
1 out of 5 stars review

Verified Purchase

Smells bad.

I bought this mattress but haven’t slept on it yet. It smells like glue or chemicals . I aired out the room , turned fan on, opened windows, put deodoranizer on plug and it still smells.

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