I gave it a 4 because the sheets will not stay on the corners. I am not a bad sleeper by any stretch. I used to go to sleep and the other side of the bed would still be perfect. Now for some reason the corner always come unfasten. It arrived compressed, once you cut the plastic, it expands. Place it on the frame before removing the plastic. That is my only complaint is about the corner, other than that it is perfect.

Mattress is very comfortable - softer top with firm support. A high quality mattress that doesn't break the bank. It was easy transport since it comes in a box. Be sure to have the box spring/platform bed ready for the mattress because once you unravel and cut open the plastic it is heavy and harder to move around then when in a box :)

Need help, FedEx did not deliver because they said it was damaged. Both FedEx AND Sams club have been INVESTIGATING for 3 weeks. Please can I have my 400 bucks back or another mattress! I need this for next weekend. It has been a month since they took my money.

I purchased this king mattress recently and am loving it!!! So comfortable and although quite heavy ( two people with strength should move and install)! There was no odor upon unwrapping it and it adjusted to final size rather quickly. I am going to be replacing another mattress at my home with this brand soon and I’ve recommended it to several family members.

I took a chance by reading all the great reviews. Well that chance was a gamble I lost. Where do I start. First I let it air out for 72 hrs 24 more hrs than recommended and it still never fully inflated. Second this mattress is totally uncomfortable. I’ve slept on cots while deployed that was more comfortable. This was $400 plus bucks down the drain that I couldn’t afford. You live and you learn.

This mattress was labeled "Medium- Firm", which is the firmness I was looking for. Not only is it not firm at all, it feels like a soft mattress!! It's as though it got mixed up and thrown in the wrong box... terrible. I'm trying to make it work because I got rid of the packaging and can't take it back, but it's awful to not get a good night's sleep. I gave it one star instead of zero because I appreciated the convenience of being able to transport it without a truck. But I've regretted this purchase every night and morning. Buyer beware!

Brought matress home, took it out of the box, unfolded it, and then start to cut the plastic off of the mattress while it inflated. Stopped immediately when I noticed there was mold/mildew growing on the bottom of the mattress. I was very happy that we had not already taken our previous mattress to the curb. The end of the mattress that had the mold/mildew also did not inflate correctly by the time we took it back to Sams Club the next day. At least the return was easy!

I give 1 star because I’m sure other people like it that soft but I expected it to be a little firmer for medium firm, but it was so soft you sank so far in it hurt my back when laying on my stomach. The smell was just plain god awful and didn’t go away even after airing it out for over 48 hours with windows open in the room. The smell gave me migraines as well as made my sinuses hurt. We returned the bed and ordered one of from Walmart that has been much better.

This is my first mail order mattress, so I was a bit skeptical.Mattress arrived quickly and I was able to get it set up by myself. It immediately took shape once plastic was removed. After just a few hours it was ready to sleep on. It is a quiet mattress and I would consider it plush to firm. It almost feels like the mattress absorbs you, very little bounce when moving on it. The sides are not firm when you sit on them, but that has no effect on the sleep quality I've gotten and that's not an issue for me at all. If you must have super firm and supportive bed edges, it may be an issue. I have less back and neck pain since sleeping on this mattress and wish I'd bought one sooner. I feel like it is a good value for the price and I very pleased with it. I hope it holds up well.

We purchased this mattress for our guest room. My in laws stayed with us and like the mattress so much they bought one for themselves when they got home. They said they didn't have any pains the week they were with us and noticed a difference immediately when they got home.