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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 21-30 of 1,564 reviews
Aug 2, 2021
Reviewer name: Amanda K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Minimized back pain

We purchased this mattress for our guest room. My in laws stayed with us and like the mattress so much they bought one for themselves when they got home. They said they didn't have any pains the week they were with us and noticed a difference immediately when they got home.

Helpful?2KZ9C46TI1Q815361300636
Aug 9, 2024
Reviewer name: smittycr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Queen - Medium - ohhh so comfortable

This is a really nice mattress. It's the queen medium version. I was able to pick it up the same day I ordered it. As a person born the middle of last century, I was able to get the box out of the car and into the bedroom without too much trouble. Getting the box on the bed & the mattress out of the box was more challenging by myself. I was so tired after that, that I just went ahead & very very carefully cut thru the wrapping. The mattress popped right out & started expanding right away. It was easy to turn & position the mattress. As others mentioned, it does smell at first, I left my air filter for 3 days before I used it. As an asthmatic, I was just being cautious. I have the medium version and it is not overly soft, it is not as soft as what I used to have. I love it. There is just enough softness to be very comfortable and firm enough that I slept thru the night. I love it. I do have a fluffy mattress cover on it since I have an elderly cat that sleeps on the bed too. Getting in & out of the bed is easy & being able to easily scoot to the middle is really easy & nice. I would love to see how it was squished, rolled, wrapped & stuffed in the box. My only problem is getting rid of the old mattress.

Helpful?2KZ9C46TI1Q815361300636
Apr 11, 2021
Reviewer name: Andrea
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It’s like sleeping on a cloud.

Have been hunting a mattress for years that would allow me to get a good nights sleep. So tired of waking up hurting and not rested. Have had trouble for years waking up because I just couldn’t rest. I don’t have that problem anymore. This is the absolute best mattress I’ve ever slept on.

Helpful?2KZ9C46TI1Q815361300636
Sep 9, 2023
Reviewer name: Amanda
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Had higher hopes

Bought this bed because of the mostly good reviews, but honestly none of them ever mentioned weight and how it felt for bigger people. Do NOT buy this bed if you’re overweight or on the bigger side. You’ll sink right into it. It’s not firm in the slightest for someone oversized, and you’ll have a hard time getting out of it. I started noticing it dent in the middle right away, which sucked for me cause I’m a stomach sleeper. Plan to return it as soon as I find a more suitable bed for myself.

Helpful?2KZ9C46TI1Q815361300636
reply from Member's Mark

We are sorry to hear you are having issues with your mattress, Amanda. Please know all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned for a full refund anytime.

Aug 5, 2024
Reviewer name: Sleep well
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Economical and worthy purchase

Totally as advertised. It is a firm mattress. Motion transfer is minimal on a platform bed. We did end up using a plush mattress cover to soften the top just a little. Very happy with the purchase and the price. Delivery was quick. Follow directions on opening as it recovers shrink wrapped very quickly. We let it expand about 7 hours. Slept great the first night and every night since!

Helpful?2KZ9C46TI1Q815361300636
Sep 16, 2024
Reviewer name: Kim B
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Entirely mislabeled on firmness

This mattress was labeled "Medium- Firm", which is the firmness I was looking for. Not only is it not firm at all, it feels like a soft mattress!! It's as though it got mixed up and thrown in the wrong box... terrible. I'm trying to make it work because I got rid of the packaging and can't take it back, but it's awful to not get a good night's sleep. I gave it one star instead of zero because I appreciated the convenience of being able to transport it without a truck. But I've regretted this purchase every night and morning. Buyer beware!

Helpful?2KZ9C46TI1Q815361300636
reply from Member's Mark Team

It can take a few days of expansion and use for the mattress to settle into its final firmness, Kim. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 15, 2022
Reviewer name: Denise
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazingly Comfortable!

You cannot beat the price for this mattress. I was skeptical at first. I am so happy I purchased it. This mattress is so comfortable. I wake up feel refreshed. I am so amazed at how confortable the mattress is for the price, you just cant go wrong! Buy it you will be happy you did!

Helpful?2KZ9C46TI1Q815361300636
Mar 26, 2025
Reviewer name: Jim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Try it, you’ll keep it!

This bed is amazing! I was skeptical of a bed in the box but the price point was really good so I got it for the guest bedroom. I tried it out and after two night I swapped it out with my traditional mattress in my room. Way more. Comfortable and forgiving than the traditional mattress with a foam cover!

Helpful?2KZ9C46TI1Q815361300636
Feb 22, 2024
Reviewer name: Mel
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Probably will return this 11" mattress

Purchased this mattress about two weeks ago. Let it expand for 3 days and it has only reached 11 inches. The lack of height makes my sheets loose fitting. There is no support around the edges, so when you sit down on the edge of the bed, you slide off. For the price of 500 dollars I expected a little more....

Helpful?2KZ9C46TI1Q815361300636
reply from Member's Mark Team

We are sorry to learn you are unhappy with your mattress, Mel. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

May 7, 2022
Reviewer name: DSWynn
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Not made to last.

I was disappointed with this mattress! It is no more than a bed topper. My fault I guess for not going to the store and looking at it first. I got this for my college granddaughter in another location and time was the essence. When it said Hotel Premier Collection, I trusted it.

Helpful?2KZ9C46TI1Q815361300636