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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

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Showing 91-100 of 1,538 reviews
Nov 5, 2023
Lynette
1 out of 5 stars review

Verified Purchase

Don't buy this!

This not what is advertised. If you are looking for medium firm this is not it! It's like sleeping on the pillow. It totally flattens when you lay on it. We end up laying on the slats of the bed. We are getting rid of as soon as possible.

Helpful?3EZQ70BELA8J15361300636
reply from Member's Mark Team

We appreciate your honest feedback on our mattress, Lynette. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 13, 2023
Patricia
5 out of 5 stars review

Verified Purchase

Nice Mattress

Not too soft, not too hard. Medium firm is the correct description for this mattress. This is the 2nd one I have purchased - 1 for our guest bedroom (full) and 1 for my grand-daughter (queen).

Helpful?3EZQ70BELA8J15361300636
Nov 26, 2022
Teresa
1 out of 5 stars review

Verified Purchase

Very soft, not medium-firm

Bed is supposed to be medium-firm. It is real soft. When we unrolled it, there was a gold of fabric that will not lay flat. We are returning this mattress.

Helpful?3EZQ70BELA8J15361300636
Nov 18, 2024
Rusty H
5 out of 5 stars review

Verified Purchase

Better sleep in a box.

I was skeptical about buying a bed in a box, but what a great decision! My wife is disabled and has sleep issues but she is actually sleeping better now. I’m so happy I decided to take a chance on this mattress.

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Aug 29, 2024
Dr Eggmo
1 out of 5 stars review

Verified Purchase

TOO WIDE

This might be a very good mattress if it fit. This Twin XL is 40 inches wide. The Mattress will not make Split King (4 inches of overhanging for the pair). NOT GOOD

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Dec 23, 2020
RJLEM
5 out of 5 stars review

Verified Purchase

Comfortable and great beat the price.

The mattress is comfortable and fits my needs in a spare bedroom. I have napped on it several times and have really found it worth the price. I am thinking about ordering a King size mattress for my masterbedroom.

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Nov 28, 2023
BG
1 out of 5 stars review

Verified Purchase

Not a good mattress…

Not happy. It says medium firm but it’s too soft and uneven. It’s either you slide on the side or pushed in the middle. Made my husband’s back pain worse and gives us body pain. We end up having to sleep in our guest room.

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Jun 18, 2025
Fannie
5 out of 5 stars review

Verified Purchase

Excellent Quality

Great mattress! Well made and this is our second queen purchase of same mattress. The medium firmness is just right. Feels plush and comfortable. Beats any high end $1000+ mattress. You won’t regret it. We use it on a platform and it’s perfect!

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Aug 23, 2024
jab
1 out of 5 stars review

Verified Purchase

Firm but soft

Good mattress, but super soft for a firm mattress. Waiting for truck now for pickup to return. I think it was a return that was placed in the wrong box. It was stuffed in the box and not rolled like the illustration.

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Feb 15, 2024
Mike Wolfe
4 out of 5 stars review

Verified Purchase

Good Matress, great value

Comfortable firm mattress, with more edge support than a nectar. Normally purchase Casper, but this was immediately available, and hundreds less. Not light weight lol. Bought a 2nd one, if that says anything.

Helpful?3EZQ70BELA8J15361300636