We're sorry your Dawn Platinum EZ-Squeeze made a mess. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. Make sure always to store the bottle cap side down. Try loosening the cap to release pressure, then re-tighten it and put it back on the bottle. Then, give the bottle one big squeeze onto a sponge or put it into the sink for about 2 seconds. So we can learn more about your experience, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to hear this, Timo. For any concerns with shipping, we recommend reaching out to Sam's Club directly by calling 1-888-746-7726. They'll be happy to help with this.

Thank you for sharing this with us. Our products go through many quality checks to ensure they get to you with the best results, so we don't expect these things to happen, and we are sorry you had this experience. It may help to know that extreme temperatures can change the consistency of any dishwashing liquid. This could have happened before you purchased it, during shipping, or while in storage. Be sure to store Dawn in a cool, dry place at home. So we can learn more about your experience, please call us at (800) 725-3296 when you have a moment.

We're so sorry to hear this. Thank you for taking the time to let us know. With our many quality checks, we expect every bottle of Dawn to meet our high standards. If you can give us a call at (800) 725-3296, we would like to learn more and see how we can help.

We are sorry you had this experience with your Dawn EZ- Squeeze. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. We suggest loosening the cap to release the pressure, then re-tighten it back on the bottle. Then give the bottle one big squeeze onto a sponge or into the sink for about 2 seconds. Remember always to store the bottle cap side down. So we can win back your confidence, please call us at (800) 725-3296 Monday through Friday, from 9 AM to 6 PM EST.