Skip to Main Content
Sam's Club
Sam's Club
Member ratings & reviews for
PR SCOTT COMFORT+ 12MR 462 SHEETS
4.5 out of 5 stars
stars3,021 ratings3,015 reviews
  1. 5 stars71% (2,145)
  2. 4 stars17% (508)
  3. 3 stars5% (159)
  4. 2 stars3% (80)
  5. 1 star4% (129)

Member photos

  • +1318 images
Sort by |
Showing 811-820 of 3,015 reviews
Jun 17, 2018
jgwm
1 out of 5 stars review

A Newer Version is Never Good

Looks like Scott has done away with the Extra Soft Toilet Paper and replaced it with this new Comfort Plus version. Every time a company changes something, you can always bet that there will be shrinkage! The Extra Soft was 528 Sheets Per Roll, and the Comfort Plus is only 462 Sheets Per Roll. I wish companies would just increase the price a little is necessary, rather than shrinking everything!

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand

Although we did decrease the sheets per rolls, we improved both the strength of this toilet paper and the softness, for the best clean possible. If you're interested in TP with more sheets, you should check out our Mega Rolls! We appreciate your feedback and we hope this helps.

Aug 14, 2018
aims
1 out of 5 stars review

Scott comfort plus

I have been purchasing Scott extra soft for years!! It was the only tp I would purchase. The comfort plus is nothing like the extra soft. I will be looking for a different brand due to Scott no longer having any tp products I desire. #comebackextrasoft

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand Team

We appreciate your loyalty all these years and would hate to lose you as a fan. Our new Scott ComfortPlus is softer and 3X stronger to give you a better clean than before. You feedback is important and we would like to learn more about your experience. Please take a minute and connect with us online at https://www.scottbrand.com/en-us/contact-us or by phone at 1-877-856-7268 (Monday through Friday 7:30 a.m. – 7:00 p.m.). We look forward to hearing from you.

Jan 4, 2020
echambers42
1 out of 5 stars review

Cause Major Irritation

I have no idea why Scott replaced the Extra Soft tissue with Comfort Plus... it was not necessary. I've been using Scott tissue for over 10 years and when they switched to Comfort Plus, it caused major irritation and burning. I went to the gynecologist four times and even a vaginal dermatologist before I figured out it was the tissue. I bought it for the first time in July 2019 only because they discontinued extra soft, and I was at the doctor in August. I finally put two and two together after spending money and wasting time going to doctor appointments. SCOTT should REMOVE this from the shelves immediately and replace with a tissue that lives up to the Scott name I've always trusted. I will no longer buy any Scott toilet paper or any other paper products made by Scott. I am so disappointed:(((

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand

Your health and well being is at the very top of our priority list, and we're shocked and saddened to read your review. We strive to provide you with a product you can trust, so we'd love the opportunity to speak with you one-on-one to learn more and help you. Please give us a call at 1-877-856-7268 (Monday through Friday, 8:00am – 5:00pm CST) and we're all ears. We can also be reached online here too: https://www.scottbrand.com/contact-us. Thank you and we look forward to working with you.

Sep 15, 2018
Momof3boyz
1 out of 5 stars review

What happened to Extra Soft?

I bought this thinking it must be just the new name of Extra Soft but I was wrong. For the same price or more that I was paying for Extra Soft I am getting half or less the toilet paper. I used to buy a 12 pack of Extra Soft once a month or so. A 12 pack of Comfort Plus barely gets my family through 2 weeks. I must not be the same toilet paper as Extra Soft either because my family has started complaining that I switched toilet papers on them and they hate the new one. PLEASE BRING BACK EXTRA SOFT.

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand Team

Although we did change our Scott Extra Soft TP to ComfortPlus, we can assure you that you should still be receiving the same great quality and trusted clean. We did reduce the number of sheets slightly, but we also made changes to improve the TP's quality and performance. Your feedback is valuable to us, and we can assure you we will pass it along to the rest of our team. If there's any other way we can help, please don't hesitate to give us a call at 877-856-7268 (M-F, 7:30 am - 7:00 pm CT). Thank you.

Jun 21, 2018
TP Shopper
2 out of 5 stars review

Bring Back Extra Soft and Mega Rolls

I've been buying Scott Extra Soft for years. I do not like this new product. Extra Soft was much better. Additionally, why are there no longer Mega rolls? First Super-Mega disappeared... now I can't buy Mega. I am very unhappy and will most likely switch brands.

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand

We're disappointed to hear this, and we can assure you we never intended to upset a loyal consumer like you! Our ComfortPlus TP has improved quality and performance. It is also softer and stronger than before for exceptional comfort. Your feedback is extremely valuable to us, and we're always wanting to learn more from you. Feel free to call us at 877-856-7268 (M-F 7:30 am - 7:00 pm CT). Thank you!

Jul 24, 2018
Momof2boys
1 out of 5 stars review

Not a good substitute

I used extra soft for years, and the new comfort rolls are smaller, and the paper is crumbly. I have been a Scott customer as long as I can remember, but I'm looking to change brands to find something closer to Extra Soft. Or, you could just put Extra Soft back on the shelves:)

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand

We love that you’ve been a loyal Scott family for so many years, Momof2boys, so we’d never want to disappoint you. The softer & stronger updates were designed to keep your family comfortable while still providing an excellent value, so we’d like to learn more about your experience. Please take a moment to hang on to this package and connect with our team so we can help. You can reach us at 1-877-856-7268 (weekdays, 7:30 am - 7:00 pm CT). Thank you.

May 20, 2018
simeean
2 out of 5 stars review

So much lint!

I always used the basic Scott 1000 until a man moved in with me and insisted on softer paper, so we settled on Scott Extra Soft. Now that's been replaced by "ComfortPlus", and as soon as I opened the package, my bathroom and arms were covered in lint. I get that it needs to break down in the plumbing, but not while I'm trying to use it! Please bring back something in between, I hate having to try a million other brands just to figure out how to pee comfortably again!

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Kleenex Brand

Oh, no! We would’ve hoped that with our updates to our Scott ComfortPlus toilet paper, you would’ve seen additional thickness, softness, and strength, not lint! We’d be happy to learn more about what happened and see how we can help make your experience a little less fuzzy. Please take a moment to connect with us by phone at 877-856-7268 (M-F, 7:30 am - 7:00 pm CT). Thank you!

Jun 17, 2018
ELF1
1 out of 5 stars review

Stupid move

It is really messed up that you take an excellent product (Scott Extra Soft Mega Roll) and replace it with a smaller, less economical roll. I don't care what you say about it being designed to "use less", the fact is we are still getting less product. You should have just raised the price, instead of claiming "new and improved. You really need to admit your mistake and bring back the superior product. Don't be "new Coke"

Review from scottbrand.com
Helpful?2661984B2N3M15344115716
reply from Scott Brand

We're disappointed to hear this, ELF1. Although we did decrease the sheet count, we improved both strength, and softness of the TP so you can experience the best clean possible. Our ComfortPlus is also available in Mega Rolls. If you have anymore questions or thoughts, you can always reach out to us here: https://www.scottbrand.com/en-us/contact-us. Thank you.

Jan 13, 2026
oksanab64_3005
5 out of 5 stars review

Great value for the price

[This review was collected as part of a promotion.] This toilet paper is single-ply, but surprisingly dense and durable, which I actually liked. The texture is smooth enough to provide good comfort during use, without feeling rough. In terms of performance, it does its job well and doesn't tear easily. There is a generous amount on the roll, so it lasted for a long time. Overall, it offers great value for the price and is very convenient in everyday use.

  • +1 image
Review from influenster.com
Helpful?2661984B2N3M15344115716
Jan 15, 2026
lucy26_3963
5 out of 5 stars review

Soft, strong, long-lasting, and reliable toilet pa

[This review was collected as part of a promotion.] Scott Comfort Plus is exactly what you want in toilet paper. It is soft, strong, and dependable. It is gentle enough for everyday use but still durable, so it doesn't tear or leave residue. The rolls last a long time, making it a great value, and it dissolves well without clogging issues. Consistent quality and comfort every time. Definitely a staple in our house.

Review from influenster.com
Helpful?2661984B2N3M15344115716