I have this unit for a few months now and I'm very impressed. Only problem is that when running on heat the fan always runs when in standby mode. That should be an easy software fix I would assume. The inside air handler is very quiet, The outside unit is super quiet too

Cools well and heats well. Not all that difficult to install. The wifi is suspect though. It has a problem going offline from time to time and I have to reboot (power off) the system to get it to return online. Not a huge issue for most people because they will be using the supplied remote control. I have a cabin that I want to heat before I get there and need the wifi to do that.

Bought this to cool and dehumidify my garage. Great packaging...well protected and easy to unpack once it arrived. Just follow the instructions and you will be on your way to a comfortable space. Received the newest Enhance Smart Controller which provides the WiFi link to the air conditioner through the SmartHVAC app on my iPhone. The App is great and has worked flawlessly since I installed the mini-split. I like all the features except the history. I feel the ON duration should track the compressor run time, not the system On time. I find the system on time rather worthless in tracking how efficiently my schedules are working.

I work at a retirement home, and we have a 10X40 addition to our dining room, which was always cold, because we would have to turn the main heat way up for it to reach the back of the addition, thereby making the main room too hot. This unit worked perfectly, and the price was great. The residents love the heat back there now!

I bought the unit about six months and ago. It worked very well at air conditioning a fairly large master bedroom suite and it is extremely quiet. I tried using it for heating and failed to properly place it on the hear mode. Once corrected, it worked equally well for heating. This is an excellent functional unit, but the installation was more of a challenge than the online videos represent, so anticipate that it will take more time and effort than your optimum expectations. It is doable and you will need a second person to help you with the mounting on the wall. I am overall very pleased with the unit.

I bought and installed this in August, 2018. Installation is definitely a 2 person operation. Fortunately, my brother is a carpenter/contractor. Installation took us 4 hours, start to finish. Very happy withe the performance and energy efficiency of this unit. I've used both the AC and heating functions. I live in the mountains of North-central PA. I haved used the heat quite a bit this winter and it is a great back-up for my wood stove. Very happy with this unit.

I bought this unit after much research and am very happy with the performance. I am very handy and although it is a DIY unit it really is at least a two person job. Also if you are not comfortable with electrical should get someone to assist with electrical connections.

We've had this unit through the Summer until now (Jan.) It cools very well and has surprised me with the heat. We've had a couple really cold nights in the 20's and the unit has handled that very well. The only thing I dont like is the fan doesn't cycle on and off. But, other than that we love this little unit.

My garage had no hvac and I really needed a solution, had this 6 months now and is the best addition to the house! Cool in the summer, warm in the winter. Me and a friend did the install and could not have been easier for what it is. I would highly recommend one of these to anyone and will probably put another one in my workshop.

I spend a lot of time in my garage and was heating it with a pellet stove and kerosene heaters and found that to be time consuming and expensive. I don't usually keep it heated when I am not using it so to heat the garage it takes time to get the pellet stove running and for the garage to heat up. So I bought the Mrcool 36000 diy mini split. I am a Electo- Mechanical Technician so the install was simple for me but this unit is heavy so I suggest help and to consult an electrician on your local codes. The install took about two and a half hours with help not encluding the electrical which I had done on the previous day and it could not be any simpler. The hardest part is hanging the airhandler thats where you need help pulling the tubing through plus i installed the condenser on a side mount bracket and needed help lifting it on. After the install I turned it on and could not believe how quite and hot the air was. I also tested the cooling and now will have the coolest garage in town. The ability to control this unit using the app on my android phone from anywhere is great. I can turn the unit on before I got into the garage and have it heated or cold and ready to go. I suggest this unit to anyone who needs to heat a garage or larger area. The only thing that could be improved on is that this unit requires a 35 amp circuit feeding it and the electrical terminals in the outside unit are to small for 8 awg wire so most do it yourselfers are not going to have the equipment to crimp on the one hole connectors required to make the connection so an electrician might be required to do the connection.