We are sorry your Magic Erasers weren't as durable as you expected, Ashdon. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. This product is designed to compress and break down as it's used, like a pencil eraser. It can leave behind small pieces of residue, just as a pencil eraser does. How long the product lasts depends on how many times you use it and how rough the surfaces you use it on are. For best results, wet the pad with water before you use it. Then, squeeze out excess water rather than wringing or twisting the pad. Do not use any cleaning product with the pad. After use, rinse the product and leave it to dry naturally. So we can help you further, please call us at (800) 248-1612 Monday through Friday, from 9 AM to 6 PM EST.

We're sorry to hear that you feel this way, Judith, as our Magic Erasers do go through many quality checks to enusre that you can get the best possible results with them. We suggest making sure that you wet the Magic Eraser with water before use, and then squeeze it to release any excess water. So that we can learn more about your experience and see how we can best assist you further, please give us a call at (800) 248-1612 when you can.

We're sorry to hear you didn't have the experience you expected, Toya, and want to assure you that we have many quality checks to ensure you get the best from the Magic Eraser. We hope it helps to know, while they're not designed to clean carpet, they are designed to break down with use, much like a pencil eraser. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute please get in touch with us at (800) 248-1612.

We're sorry to hear you didn't have the experience you expected, and want to assure you that we have many quality checks to ensure you get the best from the Magic Eraser. We hope it helps to know, they're designed to break down with use, much like a pencil eraser. The amount of pressure applied while using, as well as how rough the surface, can affect how long they last. We'd like to get more information to help, as well as share this with our Quality Team. When you have a minute please get in touch with us at (800) 248-1612.