Hi, Morristownnj! We thank you for taking the time to provide us with your feedback, and bringing your concerns to our attention. Once the humidity setting is chosen, the dehumidifier will run until it reaches the setting chosen; which will depend on the humidity level in the area that it is located in. Once it does shut off, the fan may come back on to test the air, which may make it sound as if it’s running all the time. Should you need any immediate assistance, please reach out to us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience. Kindly, Ciara

Hello, Rhino22. Thanks for taking a moment to share your feedback with us. I am sorry to learn you are not getting the best performance from your dehumidifier. Please try leaving your unit running in the CONTINUOUS setting for the about three or four days until the sweating and dampness odors have stopped. After a few days when the Relative Humidity has declined, press the HUMIDITY or buttons to choose a value between 35% to 85%, so the room is kept at a comfortable humidity. If the above suggestion proves ineffective, please contact us directly by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST. Best Regards, Derrick