Liked the first one I bought so much, I bought another. . .and another. We live on a humid Caribbean island, and I abhor mold. We put in split-A/C units to dehumidify the main living areas, but some areas of the house were still damp. So, we put one of these babies in our master closet - no more moldy leather shoes or wool suits! There's another in our basement laundry and storage room. And big brother (the 70-pint model) keeps the basement dry when we're not running A/C. We usually use the buckets, but love the hose option for when we're out of town for a couple weeks.

I purchased one of these for my basement a couple of years ago. After moving to Vermont I found summers quite humid and decided I needed one for upstairs as well. They unit works well, but is about as loud as a small window A/C unit. I did contact tech support as it seems strange to me that it will try to start, wait about 30 seconds try again and again a third time - then on the 4th try it starts right up and runs fine. Once the humidity reaches the proper value it shuts off and when it's time to start up again it goes through the "cycling" again. Tech support says that is normal and it's been working fine for 3 months. We'll see how it goes. Overall it does a good job, but I've got to get a way to pipe the drain outside - the container will fill about once a day in the summer.

[This review was collected as part of a promotion.] I like the fact that it removes all the water from my den. It keeps the room dry. I like the feature of the drawer. It is easy to rid of the water. The gauge tells me how much water was removed from the room.

This is my second purchase of this unit. The first one ran for a few hours and then shut off with an error message that states to call for service. After unplugging and restarting, it happened over and over. I figured it was a fluke so I returned it and bought a new one. This one did not have any problems until I realized that the unit never turned off. I changed settings and it just ran continuously showing the humidity in the room was at 90%, when I know it was much, much less than that. After three days of running it still said 90%. So I am returning it again and will try another brand. On the good side, the unit was nice, had a big water tank and it was easy to take the tank out, carry and dump.

[This review was collected as part of a promotion.] This is actually my second one. The last one worked great for years. Had some problems and found out it was recalled. You stood behind it so it was a no brainer to want to purchase another one.j. I also own a Fridgidaire double oven absolutely love it.

[This review was collected as part of a promotion.] We have been using Frigidaire dehumidifiers for years. They get the job done and do a great job. We have had issues with the last few but Frigidaire has made warranty replacement easy and they stand behind their products. I would recommend them specially for their warranty.

As others have reported, the handle is flimsy and cannot support the weight of a full bucket of water. It snapped, the bucket fell and split open so it will no longer hold water without leaking. I called the company, and they are sending a replacement bucket within 7-10 days. We will need to carry the bucket differently in the future and will not be able to use the handle while carrying it. Poor handle design, but great customer service.

[This review was collected as part of a promotion.] So far....excellent. Quiet machine and working very well. Only have been using it for a week or so but so far so good. Will buy more Frigidaire appliances when possible. Worth the money if you've got it.

Removes humidity well, but the fan runs 24x7. The compressor cycles on and off as needed to remove humidity, but the fan stays on constantly 24 hours a day. Granted the compressor does use 90% of the power. I had to fight with Frigidaire for some time to get them to explain why the fans ran 24 hrs a day. I kept asking them if my unit was working OK because fans run 24x7, their reply was: “If the unit is removing humidity, then its work OK. They would not tell me if the fan was supposed to run 24x7 or not. I rate Frigidaire very in answering technical detail questions. Turns out it's designed that way, to keep the air moving in the room and to keep the coils from freezing up, I guess that could be a good thing, but I did not care for it. Several manufacture are now moving to fans running 24x7, so you need to ask before you buy if that bothers you as it did me. Friedrich (not Frigidaire) started making their dehumidifiers this way, but customers complained, so they did away with it. I returned the unit and bought a GE ADEL50LR at Home Depot (they matched Wal-Mart's online price). The GE fan only stays on for 2-3 minutes after the compressor shuts off, this is to insure the coils do not freeze up. GE customer support was very helpful and knowledgeable in technical details.

I purchased this appliance to replace on that was recalled. I like the fact that you can hook up a hose to it so you don't have to always empty the bucket. It's quieter then my last appliance (which was only a couple of years old). This dehumidifier has been running for less then a month and seems to do the job. I would like to be able to give another review after a couple of years.