Bought this grill last week. When I looked at it in the store it had a grill cover in the cabinet so I figured it came with one. WRONG. Got it home put it together, let me tell you lots of pieces and packed tight. The grill section is really heavy, definitely need to people to place it on the cabinet. COVER NOT INCLUDED. Back to store I went talked to manager, she said don't think one is included, I opened the one in the store and what you know cover is in there. She was nice enough and said you can have that one. Got it home NOT BIG ENOUGH. Looked online can't find a 76 in grill cover anywhere. Not happy about that but...….. I smoker a pork shoulder for Memorial day on the pellet side. started at 7pm cooked all through the night till about 11 am. no muss no fuss. Everyone loved it. This is second members mark grill we have purchased. SO FAR SO GOOD, except for the issue of not being able to find a cover that fits. If someone could help with that would make me give it a 5 star rating that's for sure. Hope it last 15 years like the last one, that still looks great, but can't find parts anymore. Thanks Sam's club

So for my 50th I was looking for a new grill and I found this on at Sams. I was a little concerned , as the reviews were almost non existant, but I took a chance. First of the look was really nice, and the idea of both the grill and smoker were very appealing. Assembly was pretty easy and only needed 2 people to lift the top grill/smoker secton onto the cart. Quality was as expected for a 600.00 combo unit. Here where the disapointment comes in. 1. Do not rely on the gauges on the hoods. very inaccurate. 2 . Smoke did not hold a tempature. All settings would get to 375-400 degrees except HIGH which would get to 500+ . I will say their customer support was very good and the send me out replacement parts for the themastat and control panel, I had only had it for a week, so a little diasapointed that i had to wait another two week to tryi it again, but once receive the temps did hold better, but the reading on the display vs a oven gauge were 10-20 degrees off. with the smoker lower then what the readings said. I could live with it know that I tested ever setting and knew what the difference was. 3. The grill. I hate this grill. Flareups and burnt food if you have anything with any fat content. IE 70/30 hamburgers. There is a design flaw in the burner and deflector and the bottom of the gill is too shallow to preven flare ups . Tonight I even turned off the flames and still had flames shooting out the back with the burgers on the top grill (warming rack). You cannot walk away from this grill IMO and not worry about it burning or overcooking food. 4. while i really hoped the concept would have worked. I will be returning this to my local club and can not recommend it mainly because of the grill.

Bought this two weeks ago, havent stopped cooking, smoking and searing on it. Very heavy duty built, and great price for what you get!

My grill has done pretty good until now. (just under 1 year later) Now the burners have disintegrated and I can't find any place that has burner that will work for this grill.

Just out of 3 year warranty. All burners grates and brackets rusted beyond repair. Spoke to the manufacturer Rankin they do not have any replacement parts. This grill was under a patio cover the whole time. I would not purchase again

Grill side gets too hot. Also grill side seems too shallow because we frequently have fires start on the bottom under the grills. Definitely not a quality product that we've come to expect from Member's Mark. Would not recommend.

Easy to use

If you read the Lighting instructions and follow step "7", then read the "Warning" after all the steps. The 2 of these tell you to put the "setting knob" on different settings. Which one is correct? Number 7 says - "High" setting Warning says - "Smoke" setting

The grill came damaged. It took almost two weeks for a replacement part so that I could finish assembly. Once assembled, I tested the gas line and saw a leak. I requested a replacement gas line. When it arrived, that one leaked worse. I requested another gas line that finally worked. Hopefully, anyone that has already purchased this has tested their gas lines. This is a disaster waiting to happen.

Sooooo, I bought this grill 2 weeks ago. I've used the propane side twice and it's worked well. The smoker side is a different story. I tried preheating the first time and it got to 117 degrees after 30 minutes and then gave me an error code. I called the company help line on the front of the manual and spoke to someone who told me they weren't familiar with that specific error and would have to do some research and call me right back. Three days passed with no return call, so I decided to give it another try hoping it was just a fluke. This time it reached 115 degrees in only 10 minutes but then shut down and gave me the same error code once again. Called the same number back and this time they told me they would send a replacement for the smoker panel side BUT there was a 60-90 day backorder on that part (clearly it's an issue with more than just my grill) or I could return it to the store and exchange for a new one. Called Sam's Club to be told that I would need to bring it in and receive another grill. Clearly I'd have to disassemble to return because this thing isn't massive and eights probably 300 pounds and then bring another one home only to reassemble....not offer to assemble or deliver it for me for my trouble. So basically I'm stuck with a $600 smallish propane grill that I can spend another day taking apart and reassembling OR I can wait until someone this winter for a replacement part that may or may not have the same issue as the first one! Terrible customer service for a 20+ year Sam's Club member to say the least.