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Member ratings & reviews for
Brother MFC-J985DW Work Smart All-in-One Copy/Fax/Print/Scan with INKvestment Cartridges
4.2 out of 5 stars
stars426 ratings425 reviews
  1. 5 stars56% (239)
  2. 4 stars26% (111)
  3. 3 stars7% (30)
  4. 2 stars6% (25)
  5. 1 star5% (21)

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Showing 71-80 of 425 reviews
Dec 15, 2016
talasian46
4 out of 5 stars review

Great little printer

I like the size and ease of setup of the printer. Printing is much faster than my old one and the touch screen is easy to use. I did fine one thing that happen a couple days ago which was odd. The printer was off but the printer was running like it wanted to feed paper for printering; It ran for a minute and stopped. I hope that's not a sign for a future problem.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Feb 22, 2019
Viceroy21
5 out of 5 stars review

Reliable Efficiency

MFC-J985DW is my third Brother printer. I also own a MFC-J870DW, and an HL-2040 laserjet. The HL-2040 is more than 12 twelve years and is still going strong and printing clean, crisp B&W copies. I was the reliability of the HL-2040 that led me to purchase the MFC-J670 and the MFC-J985. Brother printers are compact, reliable, and economical. I have owned other brands of printers that were completely disappointing. Print head assemblies would fail; paper would jam; and replacement ink cartridges were more expensive than the initial cost of the printer. I am pleased with both the performance and reliability of my Brother printers and would recommend them without hesitation.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Sep 17, 2018
Jake5
4 out of 5 stars review

Nice Product

I like the way the product does it's periodic maintenance on it's own. I heaar it doing it's thing by itself when I'm not using it. This means it's ready to go as soon as I ask it to do something. The paper refill system is a little awkward, but not bad enough to change my mind.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Jan 2, 2018
Rexi
5 out of 5 stars review

Everything works great!

Everything works great! Easy to set up and connect. Small and compact. The paper feed tray is concealed until you need it, then it lifts up. Print quality is good, speed is good, the paper storage tray only holds 100 sheets, but for home office use that is no problem. Loading the paper tray is very easy. Large ink cartridges. It does require an additional step for me to access the Reverse Order print mode. I've had HP printers for decades and would take this Brother over any of the HP's I've had.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Apr 19, 2019
Phennie
5 out of 5 stars review

Efficient

Feeds reliably and ink is beautiful besides lasting a long time, even printing complex designs. Love bypass tray for 11 x 17 paper, and other sizes. Brother makes great printers. Was so happy to find this versatile printer at a reasonable price. Prints on a large variety of media and doesn't have feeding issues.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262
Apr 16, 2018
bender16v
5 out of 5 stars review

Very Good Printer

This printer hasn't sent me into a fit of rage, which I can't say about any other color printer that I have owned in the past 20 years. It works well and is easy to use. I do wish it held 500 sheets of paper so I didn't have to load it as frequently.

Review from brother-usa.com
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Jun 24, 2019
tmm41301
4 out of 5 stars review

I stick with Brother.

It's as good as I thought it would be. It prints. It prints very crisp black documents, but the image prints are lighter than the picture on my computer so I have to adjust the exposure to make it darker before I print it. I like the touch screen and WiFi printing. I ordered a Brother printer because I have had one for 10 years, and it was always dependable till these last few months. It's had a good run. I hope this newer model will last as long.

Review from walmart.com
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May 5, 2017
Anonymous
2 out of 5 stars review

Drops wireless connection with HP laptop

I continue to have problems with the HP laptop saying the Brother printer is off line. I have to delete turn off & restart the printer then delete the current print job to have it print. My wife's computer has the same problem with the Brother printer. Her laptop is a Toshiba.

Review from brother-usa.com
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Oct 7, 2018
mdk01
3 out of 5 stars review

cheap, cheap, cheap

has worked very well so far and very economical on ink usage, but very flimsy plastic parts (do not get rough with it), small paper quantity (enough for the casual user), but if you have big fingers or poor eyesight, the touch control screen is way, way too small

Review from brother-usa.com
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Apr 12, 2018
Eileen21
3 out of 5 stars review

Two out of Four Work

Very good for printing. Love double sided function. Copying is great so far. Have trouble with the instruction manual. So far scanning and fax are not working for me. I bought this with the hope of using all functions. Haven't had time to call in on this problem.

Review from brother-usa.com
Helpful?63200GCFKU7615321457262