Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Honeywell 5000 Lumen 4' LED Metal Shop Light (2-Pack, White Finish) for
Honeywell 5000 Lumen 4' LED Metal Shop Light (2-Pack, White Finish)
4.4 out of 5 stars
stars2,390 ratings1,064 reviews
  1. 5 stars76% (1,822)
  2. 4 stars9% (208)
  3. 3 stars4% (101)
  4. 2 stars3% (76)
  5. 1 star8% (183)

Member photos

  • +63 images
Sort by |
Showing 221-230 of 1,064 reviews
Mar 5, 2021
Cin57
1 out of 5 stars review

Not a good product

Wish we would have read more reviews before buying. The light from these is great but after having up for only 4 months 2 are malfunctioning and only work intermittently. They are the most used in garage. Very sad that we purchased 14 and just have to wait for the others in barn to follow suit :-(

Helpful?6HGGBB2Z2YVB15320502493
reply from Supplier Response

Hello, I'm sorry your shop lights are not maintaining their performance. Please email me at customerservice@idctexas.com, and I'm happy to help troubleshoot or activate the warranty in order to provide a replacement. Thank you!

May 25, 2024
greg
1 out of 5 stars review

Might get a year

Bought these for my wifes store and been open around 3yrs I pit 10 lights in and have been replaces these lights ever since they last around 1yr and they out and the store lights are only on through the day, so save your boxes because not if your going to return them but when your going to need them for warrenty.

Helpful?6HGGBB2Z2YVB15320502493
Jun 7, 2023
RS
1 out of 5 stars review

Thought they would last but I was wrong.

I bought 9 for my garage in 2021 and have had flickering sections of some of the LED lights for about 6 months. This past month two have failed and a third has two sections of LED lights out. Also, sections of the LED strips have come loose and are sagging in the plastic tubes. A 33% failure rate is a pretty poor number and a company can't stay in business for very long at that rate.

Helpful?6HGGBB2Z2YVB15320502493
Mar 7, 2023
crf450
1 out of 5 stars review

Good Lights When They Work, But I Don't Recommend

Bought 4 of these Honeywell lights and after a year I'm having issues with them. They flicker on and off at their own leisure. Sometimes will stay off for 30 mins then automatically turn on, then back off for another 5 minutes. Don't understand why they do this. Its 2 of the 4 that I'm having issues with. Going though Honeywell and their customer support for replacement and they are on backorder and don't know when they can get new lights. 877-723-0723

Helpful?6HGGBB2Z2YVB15320502493
Dec 4, 2020
DandyChiggins
1 out of 5 stars review

Warranty is non existent

I had one fail, like many people, and contacted the company in April. I sent them all the proof they asked for and they said they would replace it when it came off back order. That was April. I checked with the same person for an update every month until giving up in November. I'm sure Sams Club sold thousands of these lights over the last 7 months while they were on back order. Buyer beware, many of these will fail before the “warranty” expires. I'll be more than happy to update you all when they are off “back order” and I get a replacement light. Don't hold your breath.

Helpful?6HGGBB2Z2YVB15320502493
reply from IDC Lighting

Dear DandyChiggins, We are sorry you are having issues with Honeywell shop light. If you have already attempted to contact customer service at the following number 1-844-551-0680, please contact our sales team directly at aaron.patterson@idctexas.com. Thank you for being a Honeywell customer. b080221r

Feb 25, 2021
Sanco
1 out of 5 stars review

Very dissatisfied

I bought two of these and 6 weeks later one went out. I replaced it and 3 weeks later the new one also malfunctioned. I got a replacement from Sams and that one went out also. I'm ready to take them back. I can't believe that these were so cheaply made that they can't hold up for two months. I think that I will stay away from the Honeywell LED's

Helpful?6HGGBB2Z2YVB15320502493
reply from Supplier Response

I'm sorry for the trouble you've had with your lights. Your experience is of concern to us and we appreciate your feedback. This information has been forwarded to our product development team so they can be on alert to any pattern of issues and investigate as needed.

Feb 20, 2023
AFT
1 out of 5 stars review

DO NOT TRUST WARRANTY

Bought 50 of these lights to use around the shop; half of them stopped working in less then a year. Called Honeywell at 877-723-0723, talked to Crystal. She gave me a text line to text my receipts to and what was needed. I did that on Nov 16 2022, it is Feb 20 2023, STILL NO LIGHTS. Getting the run around, started at 8 weeks, went to 12, then they was closed due to weather, then they are under staffed and every other excuse you can think of. Called again today, asking for a refund since they still don't have tracking on my lights, all Crystal could say is she sent an email but couldn't give me a name or number of someone above her. I asked her if I needed to go another route of filing with the BBB to get some things moving, she advised me that she understands and see why I would Feel that way. She continued to say she would send another email in the morning. DO NOT GET THESE!!!! You will be upset and they do NOT stand by their warranty.

Helpful?6HGGBB2Z2YVB15320502493
Mar 30, 2023
jaxyankee
1 out of 5 stars review

Horrible customer service

The light lasted nearly a year. I called Honeywell customer service and they happily agreed to send me a replacement for the light that died. That was the middle of October 2022. Several calls later and several promises of prioritizing the sending of the light still no light. For a $20 light I wasted too much time on hold and listening to their promises and excuses so on my last phone call in middle March 2023 I told them to forget about it. Supposedly always on back order but yet there has been no shortage of them on the Sam's website. What's worse; a company that says they won't honor their warranty or a company that says they will and never follows through?

Helpful?6HGGBB2Z2YVB15320502493
Aug 9, 2020
Jtime
1 out of 5 stars review

Low quality

Bought 5 of these lights and with a shoulder injury I had electrian install them. Well 5 days later now and 2 of the lights have a foot long section not working. Not only will I have to waste my time returning these but also paying again to have them changed out. Not happy!!!

Helpful?6HGGBB2Z2YVB15320502493
reply from Supplier Response

Hello,<br />Sorry to hear that your lights have stopped working, they do have a 5 yr. warranty and we can assist. The best way to reach us is by phone or email.<br />Phone:877-723-0723 / Email: customerservice@idctexas.com

Oct 17, 2021
CHUCKSTRAINS
2 out of 5 stars review

Keep Looking

Bought two of these today and hung them. Nice and bright, then I noticed that on one bulb in each unit ,a section was out. So can not get all the bulbs to burn. Guess they will come back down tomorrow and head back to Sams. Guess I will get new ones at Lowe's

Helpful?6HGGBB2Z2YVB15320502493
reply from Supplier Response

Deat Chuckstrains, We are sorry you had an issue with the shop light. If you ever need, Customer Service can be reached at 1-844-551-0680. Thank you again for the purchase and we apologize you had to return the product. l12142021b