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Customer reviews for Honeywell 5000 Lumen 4' LED Metal Shop Light (2-Pack, White Finish) for
Honeywell 5000 Lumen 4' LED Metal Shop Light (2-Pack, White Finish)
4.4 out of 5 stars
stars
2,390 ratings1,064 reviews
  1. 5 stars76% (1,822)
  2. 4 stars9% (208)
  3. 3 stars4% (101)
  4. 2 stars3% (76)
  5. 1 star8% (183)

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Showing 221-230 of 1,064 reviews
Feb 20, 2023
Reviewer name: AFT
1 out of 5 stars
1 out of 5 stars review

DO NOT TRUST WARRANTY

Bought 50 of these lights to use around the shop; half of them stopped working in less then a year. Called Honeywell at 877-723-0723, talked to Crystal. She gave me a text line to text my receipts to and what was needed. I did that on Nov 16 2022, it is Feb 20 2023, STILL NO LIGHTS. Getting the run around, started at 8 weeks, went to 12, then they was closed due to weather, then they are under staffed and every other excuse you can think of. Called again today, asking for a refund since they still don't have tracking on my lights, all Crystal could say is she sent an email but couldn't give me a name or number of someone above her. I asked her if I needed to go another route of filing with the BBB to get some things moving, she advised me that she understands and see why I would Feel that way. She continued to say she would send another email in the morning. DO NOT GET THESE!!!! You will be upset and they do NOT stand by their warranty.

Helpful?6HGGBB2Z2YVB15320502493
Jun 13, 2022
Reviewer name: David
1 out of 5 stars
1 out of 5 stars review

After a short time they start blinking then go out

Purchased a bunch of these for office and warehouse. Start out great, then after a short time they begin blinking The blinking becomes more often until they quit. Almost everyone has gone this route. There is a flaw in these lights, do not buy. They claim a 5 year warranty, will keep you posted.

Helpful?6HGGBB2Z2YVB15320502493
May 25, 2024
Reviewer name: greg
1 out of 5 stars
1 out of 5 stars review

Might get a year

Bought these for my wifes store and been open around 3yrs I pit 10 lights in and have been replaces these lights ever since they last around 1yr and they out and the store lights are only on through the day, so save your boxes because not if your going to return them but when your going to need them for warrenty.

Helpful?6HGGBB2Z2YVB15320502493
Mar 30, 2023
Reviewer name: jaxyankee
1 out of 5 stars
1 out of 5 stars review

Horrible customer service

The light lasted nearly a year. I called Honeywell customer service and they happily agreed to send me a replacement for the light that died. That was the middle of October 2022. Several calls later and several promises of prioritizing the sending of the light still no light. For a $20 light I wasted too much time on hold and listening to their promises and excuses so on my last phone call in middle March 2023 I told them to forget about it. Supposedly always on back order but yet there has been no shortage of them on the Sam's website. What's worse; a company that says they won't honor their warranty or a company that says they will and never follows through?

Helpful?6HGGBB2Z2YVB15320502493
Jun 7, 2023
Reviewer name: RS
1 out of 5 stars
1 out of 5 stars review

Thought they would last but I was wrong.

I bought 9 for my garage in 2021 and have had flickering sections of some of the LED lights for about 6 months. This past month two have failed and a third has two sections of LED lights out. Also, sections of the LED strips have come loose and are sagging in the plastic tubes. A 33% failure rate is a pretty poor number and a company can't stay in business for very long at that rate.

Helpful?6HGGBB2Z2YVB15320502493
Apr 14, 2023
Reviewer name: Good To Great Joe
1 out of 5 stars
1 out of 5 stars review

Terrible

Terrible!! I bought 12 to hang in my garage. One went out a few moths in. 4 more went dim or completely out about a year or so later. I have returned the bad lights and bought new replacements with same same brand and model. 5 of the 12 are now dim or out. One of the new ones is now dim. No bueno

Helpful?6HGGBB2Z2YVB15320502493
Feb 24, 2021
Reviewer name: BudinVa
2 out of 5 stars
2 out of 5 stars review

light doesn't work and no customer support !!

I got the lights about 10 months ago and 1 went bad. I called the customer support number for the 5 year warranty. No one answered phone because of Covid shutdown but the message gave me an email address which I sent an email to. Got an answer that I would be put on a list because it was backordered. Now I see that Sam's Club has the lights in the store again but still no replacement light sent to me. Don't count on the customer support.

Helpful?6HGGBB2Z2YVB15320502493
reply from IDC Lighting

I'm sorry for the trouble with your light. From time to time we do experience backorders, and we appreciate your patience. Please know our customers are very important to us and every effort will be made to process your replacement order as quickly as possible. I understand that you received support, but were disappointed that there was a backorder. My apologies for the delay while we we refresh our inventory.

Mar 7, 2023
Reviewer name: crf450
1 out of 5 stars
1 out of 5 stars review

Good Lights When They Work, But I Don't Recommend

Bought 4 of these Honeywell lights and after a year I'm having issues with them. They flicker on and off at their own leisure. Sometimes will stay off for 30 mins then automatically turn on, then back off for another 5 minutes. Don't understand why they do this. Its 2 of the 4 that I'm having issues with. Going though Honeywell and their customer support for replacement and they are on backorder and don't know when they can get new lights. 877-723-0723

Helpful?6HGGBB2Z2YVB15320502493
Dec 4, 2020
Reviewer name: DandyChiggins
1 out of 5 stars
1 out of 5 stars review

Warranty is non existent

I had one fail, like many people, and contacted the company in April. I sent them all the proof they asked for and they said they would replace it when it came off back order. That was April. I checked with the same person for an update every month until giving up in November. I'm sure Sams Club sold thousands of these lights over the last 7 months while they were on back order. Buyer beware, many of these will fail before the “warranty” expires. I'll be more than happy to update you all when they are off “back order” and I get a replacement light. Don't hold your breath.

Helpful?6HGGBB2Z2YVB15320502493
reply from IDC Lighting

Dear DandyChiggins, We are sorry you are having issues with Honeywell shop light. If you have already attempted to contact customer service at the following number 1-844-551-0680, please contact our sales team directly at aaron.patterson@idctexas.com. Thank you for being a Honeywell customer. b080221r

Aug 2, 2022
Reviewer name: WVGuy83
1 out of 5 stars
1 out of 5 stars review

Junk! Do not buy!

Purchased 7 of these lights for my garage in 2020. As of today, only 2 are working. There is a 5 year warranty on them but you have to find proof of purchase. I've been a member since 2002 however, I can only go back to 2021. Save your time and money!

Helpful?6HGGBB2Z2YVB15320502493