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Customer reviews for Honeywell 5000 Lumen 4' LED Metal Shop Light (2-Pack, White Finish) for
Honeywell 5000 Lumen 4' LED Metal Shop Light (2-Pack, White Finish)
4.4 out of 5 stars
stars
2,390 ratings1,064 reviews
  1. 5 stars76% (1,822)
  2. 4 stars9% (208)
  3. 3 stars4% (101)
  4. 2 stars3% (76)
  5. 1 star8% (183)

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Showing 211-220 of 1,064 reviews
Apr 14, 2023
Reviewer name: Good To Great Joe
1 out of 5 stars
1 out of 5 stars review

Terrible

Terrible!! I bought 12 to hang in my garage. One went out a few moths in. 4 more went dim or completely out about a year or so later. I have returned the bad lights and bought new replacements with same same brand and model. 5 of the 12 are now dim or out. One of the new ones is now dim. No bueno

Helpful?6HGGBB2Z2YVB15320502493
Aug 2, 2022
Reviewer name: WVGuy83
1 out of 5 stars
1 out of 5 stars review

Junk! Do not buy!

Purchased 7 of these lights for my garage in 2020. As of today, only 2 are working. There is a 5 year warranty on them but you have to find proof of purchase. I've been a member since 2002 however, I can only go back to 2021. Save your time and money!

Helpful?6HGGBB2Z2YVB15320502493
Jun 7, 2023
Reviewer name: RS
1 out of 5 stars
1 out of 5 stars review

Thought they would last but I was wrong.

I bought 9 for my garage in 2021 and have had flickering sections of some of the LED lights for about 6 months. This past month two have failed and a third has two sections of LED lights out. Also, sections of the LED strips have come loose and are sagging in the plastic tubes. A 33% failure rate is a pretty poor number and a company can't stay in business for very long at that rate.

Helpful?6HGGBB2Z2YVB15320502493
Mar 5, 2021
Reviewer name: Cin57
1 out of 5 stars
1 out of 5 stars review

Not a good product

Wish we would have read more reviews before buying. The light from these is great but after having up for only 4 months 2 are malfunctioning and only work intermittently. They are the most used in garage. Very sad that we purchased 14 and just have to wait for the others in barn to follow suit :-(

Helpful?6HGGBB2Z2YVB15320502493
reply from Supplier Response

Hello, I'm sorry your shop lights are not maintaining their performance. Please email me at customerservice@idctexas.com, and I'm happy to help troubleshoot or activate the warranty in order to provide a replacement. Thank you!

Apr 8, 2021
Reviewer name: darkgarage
1 out of 5 stars
1 out of 5 stars review

Garbage

I have one of four still working. They randomly go off and if you tap on them they will flicker and sometimes come back on. Eventually they just die. To be fair I have some that are the house brand from the orange big box store that have been nearly as bad. I don't think you can buy a decent led shop light.

Helpful?6HGGBB2Z2YVB15320502493
reply from Supplier Response

Hello, I'm sorry your shop lights are not performing as expected. Please email me at customerservice@idctexas.com, and I'm happy to help troubleshoot or activate the warranty in order to provide replacements. Thank you!

Feb 24, 2021
Reviewer name: BudinVa
2 out of 5 stars
2 out of 5 stars review

light doesn't work and no customer support !!

I got the lights about 10 months ago and 1 went bad. I called the customer support number for the 5 year warranty. No one answered phone because of Covid shutdown but the message gave me an email address which I sent an email to. Got an answer that I would be put on a list because it was backordered. Now I see that Sam's Club has the lights in the store again but still no replacement light sent to me. Don't count on the customer support.

Helpful?6HGGBB2Z2YVB15320502493
reply from IDC Lighting

I'm sorry for the trouble with your light. From time to time we do experience backorders, and we appreciate your patience. Please know our customers are very important to us and every effort will be made to process your replacement order as quickly as possible. I understand that you received support, but were disappointed that there was a backorder. My apologies for the delay while we we refresh our inventory.

May 25, 2024
Reviewer name: Sitting in the dark
1 out of 5 stars
1 out of 5 stars review

Cheap LEDs don't last, horrible customer service

3 of 7 of these LEDs are already not working; if I wanted this kind of performance I would have kept the fluorescent tubes in my garage. Warranty is worthless, customer service is horrible and the claimed life of 50,000 hours is a joke. They should get a new supplier for their LEDs as these should not die so quickly. Honeywell needs to improve their quality, these are cheap lights that don't last, stay away.

Helpful?6HGGBB2Z2YVB15320502493
Aug 9, 2023
Reviewer name: Muddy
2 out of 5 stars
2 out of 5 stars review

Went bad

I purchased six of these to replace the florescent ones in my garage. Within a year two of them went bad. Replaced with the same thing. Working so far. The last one I ordered had a damaged box and no chains or s-hooks. It's working for now and I had hardware to hang it. When working they give off nice light. They are light weight and easy to hang.

Helpful?6HGGBB2Z2YVB15320502493
Jul 19, 2021
Reviewer name: donrix
1 out of 5 stars
1 out of 5 stars review

This item will NOT last!

I have purchased three of these Honeywell lights at Sam's and all three have failed. First they show a flicker, light up with a very dim connection, then come on bright. When they are working, it is a perfect light, but within a year the first one failed completely. Tap on the wired end and it would flicker on momentarily then go very dim or not come on at all. Very frustrating. The first one did not fail until I had purchased two other lights at Sam's Club. Then the first purchased completely failed. The electrical board is very poorly made, because I opened the end of the first-purchased unit and would tap on the plastic end piece and watch the flicker from a poor solder connection (not an electrician but recognize shoddy assembly and cheap electronics). Sam's will not support the 5-year warranty return request of these items after 90 days, and Honeywell does not respond appropriately.

Helpful?6HGGBB2Z2YVB15320502493
reply from Supplier Response

Hello Donrix, I'm sorry for the trouble your lights have given you. Please call us at 877-723-0723 and explain the situation. With a copy of your receipt and your shipping address, the five-year warranty can be activated and the two faulty lights replaced. Unfortunately, the warranty does not cover the third light which was opened up. I look forward to hearing from you!

Nov 26, 2024
Reviewer name: Boatman
3 out of 5 stars
3 out of 5 stars review

Warranty

I have purchased 12-15 of these and have had problems with 4-5. The warranty department in Dallas is like another person said , a joke. It took multiple calls and 6 months to get them replaced. I also called the Sam's club customer service on the last one that failed and they sent a replacement out immediately.

Helpful?6HGGBB2Z2YVB15320502493