[This review was collected as part of a promotion.] Bought this refrigerator for my new life and home. I'd rate it at 4.5 stars. PROS: Smart unit Door open reminder Has internal temp gauge displays the temperature inside Great ice and water dispenser. Excellent space inside It is beautiful! Very quiet...I've seen people complain about their refrigerator but not complaints from me on this one. Nice freezer section but tray is rather lightweight but it gets the job done. CONS: Shelves are difficult to adjust. Tall bottles must lie down. Glass shelf over inside drawers is a bear to remove. Clips on shelf break too easily.

[This review was collected as part of a promotion.] I bought a few months ago brand new. Was a rough start as the store selling it had dropped and busted the condenser fan (didn't know that when I bought it) but Samsung sent a repairman out and it has worked great since. Love the door water pitcher. It's a great fridge.

not even a year into owning - the ice maker stopped working. then suddenly it would make ice out of the blue. the temperature of the freezer didn't seem consistent, but the tech that came out said everything was fine and couldn't find any problems. today we nearly lost everything in the freezer because even though the display reads -1, the contents were thawed. samsung customer service reads scripts and doesn't do anything with any sense of urgency. they know they have problems with the cooling and ice makers, but won't recall or refund without the customer putting up a fight. i will never buy a samsung product ever again. do not buy this refrigerator!

our fridge was included with our newly built home. within a year of owning home, the freezer started melting. we arranged samsung repair service out of our pocket. freon was identified to be slowly leaking over time. the fridge was deemed unrepairable within a year of operation. thanks samsung! i am now switching my fridge earlier than my mobile phone and left with spoiled food.

[This review was collected as part of a promotion.] We had a Side by Side for many years we thought we would purchase another just like it until we saw this refrigerator. Love the water pitcher inside the fridge, the water stays super cold. The ice maker produces ice rather quickly, only wish the ice compartment was bigger. Overall, we are satisfied.

[This review was collected as part of a promotion.] we went to several stores to checkout different fridges and decided on this one because of all the features. its large capacity [lot more room than our 20yr old samsung] came in handy during the corona crisis to stock up on food

so far, the water doesnt dispense cold. the ice maker is super slow the warning light for the filter never shuts off even when replaced. yes its correctly installed and yes its the correct filter and the pitcher also leaks. it was replaced very easily and free >however< less then 24 hrs later , guess who im calling about the new leaky pitcher? thats correct samsung. design in pitcher flaw, not fluke, it sure seem like. we will see how i update my review as the saga continues. i have always been a samsung fan. all of my appliaces in house are samsung. no i wouldnt reccomend to a friend.

We have had our new refrigerator for 2 months now. I have nothing but praises! I thought the showcase door was just a gimmick, but we really love it! Quick easy access to frequently used items. The other feature I really LOVE is the self filling water picture inside the refrigerator. I now drink much more water than soda.

[This review was collected as part of a promotion.] There are features with this appliance that my family loves. The in the door water pitcher is used by everyone, even my skeptical middle son. We use the deli drawer for all our meats and cheeses, so they're easy to find and keep fresh. The pocket door hold 2 gallon jugs of milk if you need it to. The metal "guides" are not carry handles, but are useful to keep tall things in the shelf as the door opens and closes. The small bottom shelf in that door we keep stick butter or margarine. The icemaker has never once ran out of ice, a problem we had with our previous refrigerator. We were lucky to talk to a Samsung appliance rep who was at the store we had decided to make our purchase from and asked many questions about this model. But, we had already narrowed down our selections to 4 by the time we entered the store. Our of necessity, we needed a freezer with the space designed to hold more than one box of frozen pizza and enough food for more than a few days for large family. Because of the slide drawer, we can find what we need with less searching than with traditional side by side shelves. The main shelves are sturdy and the ice maker side door shelves are useful for small bottles and such. The outer appearance enhances the look of our kitchen. To sum up, the features are all useful. The bluetooth is for using the Smart Things app and if you decide to download it, comes in handy. So far we have used this for six months. Still runs quiet and keeps cool.

[This review was collected as part of a promotion.] We are very pleased with our Samsung appliance. The Stainless Steel adds to the up to date appliance. It is quite functionalble in the way the refrigerator and freezer set up and laid out. The arrangements of various sections help as well. There has been very positive feedback from other members of the family. The features that stand out the most are the autofilll water pitcher which is a great feature offering clean filteted water and the coolibg door the door opens and offers a view of the inside of the Refrigerator without having to open the Refrigerator doors which is great for saving energy and keeping the food cool and fresh.