Darn, hate to hear she's still suffering. I've sent you a message with some tips that could get it working for her...please try them out and respond to me if you need more information.

You may need to consider more dosage and/or frequency. (For me, I use 5 to 6 pumps, let it dry, then apply again) When you apply the product, please include the full muscle group, not just the typical point of cramping. For example, with your thigh, apply from the knee all the way to your hip/groin to cover the full length and breadth of the 4 parts of the quadriceps. Consider if you use other creams or lotions at the same time; they can act as barriers to our product working (even moisturizers, things like that)...something to be aware of. I have best results applying after a shower to dried, "clean" skin on my calves. We also recommend giving a little bit of "massage pressure" as you're applying the product. Keep rubbing it in until it is almost dry. Another point to keep in mind...wait for the product to dry before getting in bed, or putting on clothes...we've discovered that the fabric might be soaking up the product off the skin, reducing its effectiveness. Please don't hesitate to reach out for more information.

Some information to try that has helped others: To prevent cramps and spasms, apply liberally to the typically affected muscle group(s) prior to when they typically occur (for example, before going to sleep if you suffer nightly). The typical dosage is 2-4 pumps per muscle group, but some users may require another pump or two to get full coverage. (For me, I use 5 to 6 pumps, let it dry, then apply again) When you apply the product, please include the full muscle group, not just the typical point of cramping. For example, with your calf, apply from the back of the knee and all the way to your ankle to cover the full length of the calf muscle. We also recommend giving a little bit of "massage pressure" as you're applying the product. Keep rubbing it in until it is almost dry. Another new point to keep in mind...wait for the product to dry before getting in bed, or putting on clothes...we've discovered that the fabric might be soaking up the product off the skin, reducing it's effectiveness. Please don’t hesitate to reach out for more information.

Do you use lotions? They can act as barriers to our product working (even moisturizers, things like that)…just something to be aware of. I've sent you a private email w/ some more information as well...