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Member ratings & reviews for
Puffs Ultra Soft Facial Tissues (72 tissues/cube, 12 mega cubes)
3.9 out of 5 stars
stars1,692 ratings1,515 reviews
  1. 5 stars56% (949)
  2. 4 stars13% (215)
  3. 3 stars8% (135)
  4. 2 stars10% (166)
  5. 1 star13% (227)

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Showing 71-80 of 1,515 reviews
Nov 12, 2013
Louise57
3 out of 5 stars review

looking for large boxes of the plain Soft and Strong tissues

I love the Soft and Strong tissues without the lotion. I can't seem to find them in the large boxes anymore. They only seem available in the little square boxes or small rectangle boxes. Are they still packaged in the larger rectangle boxes? The only large boxes I can find are the Puffs basics, which fall apart easily, or the ones with lotion, which I really don't like the feel of.

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Nov 28, 2011
SadieLou
5 out of 5 stars review

Puffs to go

I have looked everywhere for the Puffs To Go, I have used them for many years but the new packaging is not exceptable. They are harder to open, harder to get out and smaller in size than the old Puffs To Go. If this is the "newer and improved" I will have to change after all these years. Please bring the old packaging back!

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Nov 28, 2012
Suzett
5 out of 5 stars review

Puffs Facial Tissues

For years, I have relied on and trusted Puffs to clean my prescription eyeglasses without fear of scratching my lenses. I am wondering if the Basic tissues will scratch, so I'm sticking with the Ultra Soft and Strong product. I have been ordering Puffs at office supply stores for my workplace, but now few stores are stocking them. Do you know the reason? I like the pop-up packaging, but I also like the larger boxes with more tissues. I wish both qualities could be combined into one product. I do not have a problem with designs on the packaging, but I probably prefer neutral color scheme best. Thanks!

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Jan 11, 2025
Kathy58
1 out of 5 stars review

Disappointed in Puffs

I have used Puffs for decades. My 91 year old mom will only purchase puffs. The quality has gone downhill. The tissue is thin and abrasive. I just had the flu and used up a box and a half and was wishing I'd purchased another brand. Please go back to your original quality!

Review from puffs.com
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reply from Customer Care

We want our tissues to provide you with the comfort and care you deserve, Kathy, and we're sorry to hear that isn't what you received with your last purchase. We have multiple strict quality controls in place to ensure our best reaches you, and no recent changes to our tissues have been made. Your loyalty, and trust means so much to us, and we'd love to get you back to the Puffs tissues that you know and love. Please give us a quick call at 1-800-777-8337 so we can help further. Our representatives are available 9am-6pm Monday-Friday.

Apr 14, 2013
Moes
1 out of 5 stars review

Puffs used to be a very good tissue

The quality has been horrible. It's like using sandpaper. Even when my niece and nephew were toddlers, they knew how soft the tissues were, enough to tell my sister they wanted the tissues Aunt Moe had. No longer true. I'll be changing brands, unless the quality comes back. P&G must think American consumers aren't that bright if they think we'll continue to buy a product that keeps getting made in such poor quality.

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Aug 24, 2012
ivys
5 out of 5 stars review

Best facial tissues available

I have used puffs ultra for as long as I can remember. Love the flat folded feature. For awhile all I could get was the pop-up design and am delighted the flat folded ones are again available. I keep the boxes in a drawer so it doesn't matter what the box looks like other than it is nice to have the boxes pretty. However, everyone's idea of pretty or attractive is different. IIvyt would be nice to have permanant boxes available (such as metal , plastic or wood) to slip the cardboard ones in.

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Jul 11, 2011
Anonymous
5 out of 5 stars review

puffs to go

I am a laryngectomy. In other words, I have survived cancer of the Larynx. I breathe thru a permanant hole in my neck. When I sneeze, I also sneeze thru that same hole. Not an easy task. I've said all of that to say this...The new packaging is very dificult to use. It is extremely hard to get the tissue out and unfolded in time to cover this hole in my neck before I sneeze. I know everyone sneezes but when it comes from a hole in your neck, you tend to get a lot of stares. Surviving cancer is hard enough without that. I go thru a cube box about every two or three days. Needless to say, I should buy stock in your company but with the change in the packaging, I don't think so. I have to say, the new package is the talk of my support group. We all are having a time with it. Dealing with the challenges of cancer is bad enough without having to deal with a product that was once great and one small comfort, just to have it taken away. I know this all sounds petty to you, but to someone like me, it's a big deal. Please go back to your old package. If I wanted to buy Kleenex, I'd buy it. I WANT MY OLD PUFFS BACK!!

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Jun 29, 2019
Scott7206
1 out of 5 stars review

My wife and I DO NOT LIKE your MEGA Cube.

As long time users of Puffs, we are baffled as to the market research that went into this product rollout. The larger box is too big! It doesn't fit under the decorative covers in our bathrooms. It is difficult to get the first dozen or so tissues out of the box. It uses more nightstand real estate. It is more difficult to place in both of our vehicles. It is more difficult to store in our linen closet. PLEASE DON'T let this product manager touch any other product! We are actively looking at alternative products in more practical containers.

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Feb 26, 2013
Mary313
2 out of 5 stars review

Box designs are awful!!!

in a household full of allergy sufferers, I grew up using your competitor. When I got my first apartment, I switched to Puffs and have been a loyal customer since 1979. Now I'm very disappointed. Aside from the tissues being thinner than they used to be, the box designs are just plain ugly!!! You used to have pretty boxes in colors that matched anyone's decor but now they look like they were painted by an angry child with only dark angry colors. Please change the boxes and bring back the thicker tissues.

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Sep 10, 2012
grandmajf
1 out of 5 stars review

this product is too thin.

Puffs has really lost quality in the past year,,, they're not as strong as they were 1 or 2 yrs ago. They're definitly thinner and a LOT less absorbent. I've been buying PUFFS for quite a few years cause I felt they wer better than KLEENEX, but I'm having second thoughts about PUFFS Now went I blow my nose the stuff goes practically through the tissue,,, I have to use 2 tissues now instead of 1. Also thee's LESS in the boxes and yous raised the prices to where it' s getting to expensive to buy. PUFFS BASIC is really terrible, I tried them cause at the store those were the only ones in multi packs Yes I' m switching to KLEENEX!!! The boxes are totally UGLY too.

Review from puffs.com
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