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Member ratings & reviews for
Puffs Ultra Soft Facial Tissues (72 tissues/cube, 12 mega cubes)
3.9 out of 5 stars
stars1,693 ratings1,516 reviews
  1. 5 stars56% (950)
  2. 4 stars13% (215)
  3. 3 stars8% (135)
  4. 2 stars10% (166)
  5. 1 star13% (227)

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Showing 711-720 of 1,516 reviews
Jan 22, 2024
Rita99
4 out of 5 stars review

Great product. Too tight packaging.

I love the product, however, I had an issue with the last several boxes I purchased. They are packed so tightly that you have to destroy 4-5 tissues to get to the place where you can start pulling them out and have a whole tissue. I have pictures of how badly they first 4-5 come out of the box.

Review from puffs.com
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Jul 18, 2011
MPuff
1 out of 5 stars review

New Puffs To Go

I am extremely disappointed with the new packaging of the Puffs To Go. The previous package was soft and pliable and still able to close together protecting the tissues. The old style protected the tissue in my purse, and it was soft enough for my husband to carry in his jeans pocket. I am NOT happy with the new packaging as it appears almost exactly like the Kleenex types. It is not soft and pliable and does not contain full size tissues. I used to go in the store I purchased the OLD STYLE and buy all they had on the shelf. Today I found the new style. I chose not to buy this product. I have rated the new Puffs To Go with one star and I will not be recommending this new style package to anyone. Please, please bring back the old package. A very large number of your customers have posted to ask for the old style to return. Please listen to the customers! Thanks for listening.

Review from puffs.com
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reply from Puffs Team

I'm glad you took the time to share your concerns about the New Puffs To Go packages. I will let the rest of the team know you think we missed the mark. You may try close out stores in your area, they often have recently changed or discontinued items there.

Jul 11, 2010
Polly
1 out of 5 stars review

worse purchase ever

I have used puffs for years no other brand . But now I will have to change . I bought your ultra soft and strong twice the 3 packages and each was so horrible when I use the tissue I get particles of dust which is like hair in my nose and mouth. What have you done to a good product?

Review from puffs.com
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Mar 31, 2011
angrier
1 out of 5 stars review

Puffs to go packaging

I've been in marketing for 40 years and I know how difficult it is to design a unique product. One that has a true value added feature. You had this in the old packaging of your Puffs to go product. Now you have packaging just like Kleenex and since your tissues are about the same as their new ones. I might as well go for the best price. If you changed because the sales were poor, it was because it was too difficult to find which meant you did a poor job of marketing and selling it. GO BACK!

Review from puffs.com
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Oct 27, 2009
FroBozz
3 out of 5 stars review

Ultra Puffs not so Ultra anymore

I totally agree with the Review Ultra disappointed and review the review Excellent Product/ Poor Packaging. We have always bought the Ultra because they were stronger as well as I also liked to be able to take them out in a bunch and carry them in my pocket to work as they laid flat before and I am dissappointed now as you take them out now and they endup looking used even though they aren't. Please go back to the old box style and the 2-ply thickness. Use to be the best now 3 star.

Review from puffs.com
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Jan 10, 2017
AnneL
2 out of 5 stars review

This product seems to be of lower quality

The Puffs Ultra Soft and Strong tissues seem to be rougher in texture lately. I thought it was a bad batch, so I have continued to buy them, hoping for improvement. They have not improved. Also, the box designs and colors are very uninteresting. In the past, I have always been able to find boxes that complimented my home...I wish the designs had colors that were at least in the same color palette...seems there is always some kind of clash.

Review from puffs.com
Helpful?5WQ7R1ZFBTC815318961874
reply from The Puffs Team

We appreciate you reaching out to us and sharing your experience. We stand behind our facial tissues 100%, and want you to be satisfied. When you have a moment, please give us a call at (800) 777-8337 so that we can further assist you.

Feb 20, 2011
BadBoxes
5 out of 5 stars review

Bad Boxes

The product in my opinion is second to none. The problem is that I am embarrassed to have the boxes where people can see them. I am shocked that someone sees the designs as attractive or even neutral. I often wonder if this was an internal joke to see who could designe the ugliest boxes. Is there a reason that you cannot design boxes that are broader in appeal. Even other lines of Puffs come in better designs. I will say that the holiday boxes are generally very well done and I enjoy those but the basic cubes and rectangular boxes are not attractive! Did you assume they were all stored inside of a tissue holder?

Review from puffs.com
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May 1, 2009
Anonymous
5 out of 5 stars review

Good but pricey

We've been fans of Puffs Ultra since we discovered it a couple of years ago. However, the price jumped 33% recently. This is not the time for big price increases. Kleenex has come out with a similar product, priced as Ultra used to be, so we'll switch.

Review from puffs.com
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Aug 18, 2014
Ann212
5 out of 5 stars review

Hand me a Puffs, Please!!

As person with many sinus issues, I prefer puffs. My favorite is the Ultra Soft and Strong, though I'll buy/use the basic. Because other brands are often bought in bulk by companies for office use, I always bring in my own box (now softpack) of Puffs.

Review from puffs.com
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Oct 11, 2013
Berki
5 out of 5 stars review

BEST TISSUE, UGLIEST BOXES!!!!

Please kick your design team and make some pretty boxes that will go with people's home décor. Who the heck has turquoise and purple???? Need browns, greens, oranges, yellows and red. COME ON PEOPLE!!!! Best tissue, I still buy it even with the goofy boxes.....

Review from puffs.com
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reply from CR

Thank you for reaching out and sharing your feedback! We'll make sure to pass this along to our team! In the meantime, make sure to check out our new boxes' design, they should be in store by now! Thanks for choosing Puffs!