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Member ratings & reviews for
Puffs Ultra Soft Facial Tissues (72 tissues/cube, 12 mega cubes)
3.9 out of 5 stars
stars1,692 ratings1,515 reviews
  1. 5 stars56% (949)
  2. 4 stars13% (215)
  3. 3 stars8% (135)
  4. 2 stars10% (166)
  5. 1 star13% (227)

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Showing 51-60 of 1,515 reviews
Jun 8, 2022
MunuMike
5 out of 5 stars review

Puffs do ‘soften the blow'!

We both have allergies beyond the range of medicine and OTCs. So we have sneezes and the dreaded ‘runnies'. With many wipes during the day, Puffs allow us to catch the drip and avoid the raw red noses that many other brands cause. Sometimes we pay a little more but we don't find other brands can do more.

Review from puffs.com
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Dec 1, 2012
PJ71562
1 out of 5 stars review

past hero now a foe

In the past years I always relied on puffs to be soft and comforting the last box of tissues that I purchased of your brand was such a ruff texture that I would find a better tissue using newspaper what happened? I want my old puffs back they were so soft and nice but not anymore

Review from puffs.com
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May 9, 2019
Gunnar
1 out of 5 stars review

product change

I would have said yes to this product yesterday, but today when I opened the box and used a tissue, I thought I was using sand paper. What happened? Did this box not get any softener? I was completely surprised and disappointed. I sincerely hope this was a bad batch and not what I will have to look forward to in the future! This product has been my favorite - now - not at all. I will try another box because it is on my shelf. If the sandpaper items continue, I will no longer be a user of Puffs.

Review from puffs.com
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reply from The Puffs Team

We'd like to get you back to yesterday's thoughts, Gunnar. We can assure you that we haven't made any recent changes to your beloved Ultra Soft Tissues, which is why we'd like to gather a few more details about your purchase. Since it sounds like your box took a detour on the way into your home, we're more than happy to make this right. When you have a chance, could you please give us a call at (800) 777-8337?

Feb 3, 2013
greatlady2know
5 out of 5 stars review

EXCELLENT Tissue

I am 64 years old, so I have been blowing my nose for a long time and Puffs Extra Soft and Strong are the ONLY tissues that I can use that do not tear open when blowing my nose! PLEASE, PLEASE do not change or discontinue production of these wonderful tissues!!

Review from puffs.com
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Oct 26, 2009
bigblow
5 out of 5 stars review

Bring back the box!

I spent all weekend checking stores to find the big box of Ultra Puffs, only to come online and find they've been discontinued. I'm not sure why you bother with the regular Puffs at all, why don't you discontinue those and just give us the strong ones? I don't always want lotion in my tissue (only when I have a cold) and these seriously are the best thing ever. Please bring back both the large and travel size packages. I never purchased the cubes!!

Review from puffs.com
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Mar 15, 2025
Teresa57
1 out of 5 stars review

Bring back Puffs Simply Soft.

Ultra Soft is too thin and lacks coverage, so I switched to Kleenex, which feels like the original Puffs. Growing up, I always called tissues Puffs. It's disappointing to have to use the Kleenex name, as I once preferred Puffs for its quality and price, which no longer holds true.

Review from puffs.com
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reply from Customer Care

Your loyalty to Puffs means everything to us, so we're disappointed ourselves to read your review. Know that we do have a lot of processes in place to ensure you receive a top quality Puffs package. Please give us a call at (800) 777-8337, so we can gather more details for our Quality Team and help you get a replacement.

Mar 6, 2025
JulieR64
1 out of 5 stars review

This product is terrible.

Puffs ultra soft tissues are not soft anymore. They are less absorbent, thinner, and abrasive to the nose. You have ruined what used to be a great tissue. I used to love puffs but not anymore. It feels like your scratching your nose with wood. Shame on you for changing the puffs and ripping people off.

Review from puffs.com
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reply from Customer Care

We're sorry you feel this way, Julie. Please know that we want you to enjoy using Puffs every time you sneeze, sniffle or blow your nose. We have many quality checks in place to make sure that your Puffs are soft and comforting when you need them, and we're sorry if your recent purchase doesn't measure up to your standards. You may want to try our Puffs Plus Lotion, and we'll be sure to share your thoughts with our Quality Team.

Jun 1, 2019
TheJeffrey
4 out of 5 stars review

Great tissues, but...

I'm reviewing the rectangle shaped box with the open top, not the type shown here. It seems every box I get has a bunch of tissues towards the end, folded over and difficult to grab. I don't see why they can't get the tissues packed into the boxes properly, all flat.

Review from puffs.com
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Feb 25, 2025
nopuffs52
1 out of 5 stars review

Unhappy with this product nowadays

I have bought this product for a long time but have become unhappy with it now.The 2-ply tissues come apart as I try to use them. In the 124 count boxes at the bottom of the box the tissues are folded in half, so I don't believe I am getting the full 124 count.

Review from puffs.com
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reply from Customer Care

We have strict quality controls in place to make sure that only our best tissues reach you, and we're very sorry to hear that hasn't been what you had received lately. Your comfort and loyalty mean so much to us, and we'd really like to see how we can help get you back to the Puffs you know and trust. Please give us a call at 1-800-777-8337 between 9am-6pm EST Monday-Friday, so we can help further.

Dec 29, 2008
Missouri Mom
4 out of 5 stars review

So nice on Small Noses

I have a 2 month old son and he has had a runny nose for a little while, and I was using the generic brand of tissues and his poor nose was all red, and you could tell that it hurt. So I was shopping one day and decided to try Puffs Ultra and I just love them! His nose doesn't seem to hurt when I use Puffs Ultra on him and it doesn't get red either! Thank you for making motherhood a little easier!

Review from puffs.com
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