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Member ratings & reviews for
Puffs Ultra Soft Facial Tissues (72 tissues/cube, 12 mega cubes)
3.9 out of 5 stars
stars1,693 ratings1,516 reviews
  1. 5 stars56% (950)
  2. 4 stars13% (215)
  3. 3 stars8% (135)
  4. 2 stars10% (166)
  5. 1 star13% (227)

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Showing 221-230 of 1,516 reviews
Jan 2, 2009
Interior Designer
4 out of 5 stars review

Excellent Product But.....

I love the Ultra tissues. Especially during cold season when you need your tissue to stay in one piece. My one and only complaint is the box designs. I was very disappointed in the designs just pervious to these new ones. But I have to say that just when I thought that the designs couldn't get any worse, they did. People like the colors of their boxes to be a part of their decor. They don't want them to stand out. These newest designs are awful. The colors do not go with anything. Most homes today have earthtones and the use of any of these boxes clashes horribly. Please go back to letting the box compliment a decor not clash with it.

Review from puffs.com
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Dec 27, 2008
LaLa
4 out of 5 stars review

Puffs are My Favorite

I use Puffs Ultra regularly. They are my favorite of your tissues. I also keep some Puffs w/Lotion on hand for when I have a cold. They have saved me from having a sore nose many times. I won't use the Puffs with Vicks because I never have liked that scent but I see that many like them. The Vicks scent fills the tissue section of the grocery store and many times I buy a box of Ultra and they even smell like Vicks. I don't like that! One other thing - from a decorator at heart. Your new box colors are awful. Please go back to the pretty pastel colors that at least can blend in with your bathroom or bedroom decor. My favorite was the light green and lavender iris flowers. Even just make an all white box if you have to stay with these awful dark colors. The newest decorator themes for 2009 are going back to pastels - FYI. Thankis.

Review from puffs.com
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Jan 9, 2009
RyRobz
5 out of 5 stars review

Puffs are great!

I love the Puffs brand.... I love the bright colors! I am a young, college student, which may be the reason I enjoy the designs more than others... I found the old colors to be boring and dull. I would suggest the company to provide both styles of boxes to keep everyone happy. :)

Review from puffs.com
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Feb 24, 2014
Marion
2 out of 5 stars review

Diminished quality

My subjective experience tells me that the quality of Puff is poorer than in the past. If I had a box from several years ago I could verify this impression by weighing the older product and comparing the weight to the same number of tissues from a current box. The current tissues seem thinner and less substantial than the earlier product. While I cannot be certain that this is the case, I do find them inadequate, and, though I have been a faithful user of P&G products for many years, it is time for me to consider alternatives.

Review from puffs.com
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Jul 15, 2017
TuTu
1 out of 5 stars review

Ultra Soft, not at all

I have been noticing for sometime that the quality of Puffs has been slipping. Just got three pack of Puffs Ultra Soft tissues and they are like wiping your nose with dried corn husk or thin dry cardboard. I could use the material of the box and it would not be any rougher.

Review from puffs.com
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reply from The Puffs Team

This is not the luxurious experience we want your nose to have, and we're sorry that you haven't been getting the Puffs quality that you expect. We would love to gather some more information and try to make this up to you, so please give us a call at (800) 777-8337.

Aug 22, 2017
Woodstockmom
1 out of 5 stars review

You changed them

I have faithfully searched for these tissues for years. I use almost a box a day. I'm a pet sitter with allergies. I opened a box bought recently to find you have removed the softness completely and replaced it with scratchiness! Very disappointing. I didn't mind the price for the old version but won't pay a dime for this new version! SAD!

Review from puffs.com
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reply from The Puffs Team

We're so sorry to hear that your recent Puffs purchase wasn't up to snuff! We haven't made any changes in the design of our Ultra Soft tissues, so they should be just as soft as usual. We' d love to gather some more details and make this up to you, so when you have a free minute, please give us a call at (800) 777-8337. Hope to hear from you soon!

Nov 2, 2017
BP62
4 out of 5 stars review

Great tissues - ugly designs/colors on boxes

Just curious from which century your box design people are from? While we love Puffs in this household - the latest designs on the boxes are so bad - enough to make me want to change brands just because of the designs. Please - have your design people work with a designer on current bath colors and muted designs - it's what we want - no flowers or wild geometric patterns! Don't believe me? Go to the stores and take a poll - while we may buy our favorite brand no matter what - ugly box design means the box stays hidden.

Review from puffs.com
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Aug 17, 2012
Susan333
3 out of 5 stars review

Great tissue - ugliest boxes ever!

I converted from other brands years ago because the strength of Puffs tissues is superior. But the latest boxes that they've designed have got to be the ugliest tissue boxes ever! I'm buying some other brands instead and hoping that they hire a new designer.

Review from puffs.com
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reply from Puffs Team

Thanks for taking the time to share your comments. I will certainly let the rest of the Puffs team know you were not pleased with the box designs.

Aug 28, 2019
Mina13
4 out of 5 stars review

The only ones for me

As someone with a chronically running nose, I need strong tissues and something that won't make my nose hurt. Other brands tend to be too thin or like sandpaper. I've been using Puffs Ultra Soft and Strong for years and wouldn't change, but I've been disappointed lately. I'm not sure what you have changed, but the past few times I have purchased, they don't seem to be so soft anymore. They feel like they have gotten rougher and I'm guessing something has changed as far as manufacturing. Maybe it's to cut costs. Whatever i is, the quality has gone down!

Review from puffs.com
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Jun 13, 2024
GJoe
2 out of 5 stars review

Quality control.

You only got 2 stars because your quality control has gone to crap. Two ply sheets come out one ply or torn. The sheets in the bottom of the box come folded over which pushes up the top sheets making it seem like the box is packed when it isn't. This has been going on for over a year and it is past time to look at the management at the Puffs Plus plant. We are way past blaming this on Covid.

Review from puffs.com
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reply from Customer Care

We're sorry to hear that this has been your experience, as we can assure you that we have strict quality checks in place to ensure that each box of Puffs reaches you in the best possible condition. We'll make sure to share your comments with our Quality Team, and we'd also be happy to look into this further. When you have a moment, please give us a call at (800) 777-8337.