I have used Turbotax for many years and always find it easy to use and very helpful in covering all situations. However this year I have found the review and fix errors portion to be lacking. In the past the fix errors function would take you to the place to make the changes. This year, for the most part, it just described the error and left you to find your own way to the place to fix the error.

I love this software. It's so easy to use. Help and info are accessible and understandable. I did have some difficulty editing my previously input property taxes. I couldn't get back to the original input field. When I tried to access the tax form, I got stuck in a strange loop and had to close the software. I finally had to input a negative amount in the "additional tax" field, in order to get the correct net taxes paid.

I hope someone will read this . It was a difficult experience this year to review the taxes and file it . For some reason the system made me pay for the state part of the taxes. I thought it was in the price of the Turbo tax. Also , it felt very strange and uncomfortable to keep hitting continue and I was not sure if I was continuing on . The software kept wanting me to go to the area where you had to buy and pay for the services. Just overall bad. RITA tax is awful only showed husbands amounts and my needed to be shown too ( I saw it on the forms but not on the program - very confusing ) and I could not change the W2 for myself. Only husband's was in it . Not sure what you did with this program , but it used to be easier it seems. I've used Turbo Tax for many many years 10+

We have used TT for several years now and truly appreciate the walk-me-through question format. We have encountered only one difficulty. When entering our Seller-Financed Interest for Form B, it asks for the Buyer's information. Because we've held the mortgages for several years, that information is already in Form 6252s. So then in Form B, TT doubles the amount of interest! So we have to go back in and delete the Buyers' information and then the interest report is accurate. Other than that, we LOVE that we can connect directly to Scottrade and do not have to figure what goes where!!!!! Hopefully, you will be able to figure out the new tax law for us poor folks!!! How will the new law affect the sale of a main residence? Or the loss on the stock market? Thank you, TT, for a great product!

Turbotax helps make doing complex tax returns far more manageable than it would otherwise be. I feel like they make sure I get it right. Your handling of questions related to Canadian RRSP (retirement) accounts could be better. It was better last year (2016) than this, even 'though the rules for RRSP accounts have not changed. All in, all, a great product worth the money to us to get this right.

My wife and I are separated...for the past 5 years, I have played games trying to optimize our tax returns. We can legally file married joint, married separate, with or without either of us claiming HOH. We have 2 dependent children, so there are about a dozen combinations of how to file. Wish TT could take the basic info from each of us and give us the "best filing Status". Would also be nice to be able to file multiple returns without having to process and pay for each of them separately.

The user interface and most of the functions have not been changed much since 10 years ago. At least it appears to be. So it is relatively easy to complete my tax filing. Now the cons: my e-file failed a few times. "Technical hi-cups" as it says. I believe it was probably because I did not "check for updates" before I tried. After that was done, I still need to tried twice before it was able to transmit. After that, there was no confirmation code or transaction # or anything to "prove" that it actually did it. I believe this is something basic and important to have rather than "cross-fingers".

Turbo Tax makes most of income tax preparation easy. Here are some specifics: It is doing a better (IMPROVED!) job with SE taxes, carryovers to state and related SE issues. 2) Rental property is easy. 3) I don't like the way it breaks out medical expenses. The categories asked for are generally inconsistent with insurance bills and make it more difficult to input medical expenses (pharmacy, lab, professional fees etc.) 4) Turbo Tax doesn't break out medical the way Quicken accounts for it. 5) It doesn't give detailed instructions on joint tenancy - you have to look on line for more instructions.

Overall Turbo Tax is very good. I could not imagine doing taxes without it. The college expenses questions are somewhat confusing. I determine what the questions seem to be asking, complete them, and go back to make adjustments to what the questions really meant. For example, I was asked, "Did you receive a 1098-T from the college". I did not receive one from the college however, I did go to the college website to get one. The college does not send the 1098-T unless tuition was more that grants. Ultimately I did answer that I received a 1098-T so I could input the 1098-T info into Turbo Tax.

Have used TurboTax Premier for many years now. Useful for calculating my investment portfolio obligations including tracking mutual fund sales. Had one glitch this year in that I couldn't enter required information in fields that were presented. Eventually figured out that one could enter the info in the preceding line and it would then drop down into the required fields.