I have used TurboTax for many years. I love it. I seldom have issues that I can't solve, but once in awhile there is something that I don't know how to do and TurboTax isn't helping much. I have taken the issue to my tax adviser and paid only for an hour of consultation for that one issue. It saves a lot of time and money to do it this way. This has only happened twice. Both times it was for a K-1 partnership.

I have been using TurboTax for 6yrs now and I am so thankful this product exists. Each year my tax situation becomes more complicated due to the various investments I have and TurboTax simply delivers. Best part is I don't have to complete my tax return in one setting; I can save my progress and come back at a later time and work from the comfort of my sofa. Thank you TurboTax team!!

Turbo tax is fine, but I found some sections to be tricky. Customer service was helpful and found flaws in the product's calculation of my mortgage interest. The thing I really don't like is that they charge to e-file state tax. I think I'll be using an accountant next year.

I'm a return Turbo-Tax user, because this software makes filing so simple and I'm confident of getting the most refund possible! One of the things I love about TurboTax is the "It's Deductible" software when giving material items to charities. I used to guess an amount that was far lower (garage sale prices) than is allowed as fair market value. I love they do the math, import last year's information, especially with regard to the names and addresses of Charities and Churches that we give to each year. There are just so many time-saving, confidence boosting steps in this program. Thanks!

We used the Premier edition of Turbotax as we have for several years now, and the process was straightforward and convenient. We use a Macbook Pro with OS 10.11.6 and had no issues in installing and running the program. We'll be back for the 2018 Turbotax next year!

I've been an Intuit and specifically a Turbotax customer for years, and even the year my accountant challenged me by auditing years of my returns done with Turbotax had to admit all my tax returns done with Turbotax had been done accurately and he couldn't have done any better. :-)

Note: a long time user of TT. 1. Main detractor - a big one. Wastes much time. Foreign income tax credit is almost impossible to use. All the data is imported from Merrill Lynch, and yet you still ask questions I do not understand, much less the choices and how to proceed. I finally figured out how to get to form 1116 and enter manually. A perennial issue, and you keep changing what works. 2. Getting to the actual IRS forms and schedules is not very user friendly, even for a long time user.

The program is easy to us and sucks in your prior return information to give you a head start. The only problem I had was that it inserted a K-1 form that was not needed. I had that from over 2 returns ago, had removed it on a prior Turbo Tax return, and it still came back this year! When I searched for how to remove the form the directions given did not align with my Mac version. If there are differences, the help should list Windows version and Mac version directions. I was eventually able to figure out how to remove the unwanted K-1 form.

Unfortunately, the IRS didn't ID the source of the refund payment. It was either calculation of self employment tax or Roth IRA contribution based on self employment tax. The outcome is the IRS rejected this years electronic filing because the Adj. Gross Income didn't match

I had to file 3 1040 ez returns for my children. Normally so easy. I get to the end and try to efile and it comes back that I must update before e-filing. Had to search and hunt to figure how to get the update. The update wouldnt work. had to print out and mail in like the old days. I have used turbo tax for years and have never had a problem. I have a complicated return that I must do for myself now. Not sure I trust turbo tax now. Going to quickly go to another company. I dont have much time left and I can't afford a failure.