Received an error message that total interest needed to be entered but the program didn't indicate where to enter it. Also, received an error message that the small business exemption box needed to be checked after I had deleted Schedule C and C-1 (which I don't even need). Eventually I was able to determine how to fix these errors.

The state portion is hard to understand, is it talking about me or my spouse? This product has no knowledge of active duty military situation, WE DO NOT ALWAYS PAY TAXES TO THE STATE IN OUR ADDRESS. The program kept changing my state in block 15 of W2 to VA. I tried many times to change it, correctly, to TX, but it kept it as VA. Because of this, Virginia got to tax us on both, my pay and my wife's pay (which are double) when it should only be my wife's. Recommend hire military people to help you change algorithms and second, if we input TX, the system should not think that it knows best and change to VA. Will save some money next year by using a human CPA. NEVER AGAIN!

I've been a loyal Turbo Tax and Intuit (Quicken) user/customer for years---many years. TurboTax is so simple to use, transfers information from last year's return to this year. Also the step by step process is so easy. We have a college student adult (21) and TurboTax helps with deductions, and we do have some minor expenses, along with deductible items donated to charity and software works wonders/ Why change? Turbo Tax the best.

I have used TurboTax for many years. I love it. I seldom have issues that I can't solve, but once in awhile there is something that I don't know how to do and TurboTax isn't helping much. I have taken the issue to my tax adviser and paid only for an hour of consultation for that one issue. It saves a lot of time and money to do it this way. This has only happened twice. Both times it was for a K-1 partnership.

I have been using TurboTax for 6yrs now and I am so thankful this product exists. Each year my tax situation becomes more complicated due to the various investments I have and TurboTax simply delivers. Best part is I don't have to complete my tax return in one setting; I can save my progress and come back at a later time and work from the comfort of my sofa. Thank you TurboTax team!!

We used the Premier edition of Turbotax as we have for several years now, and the process was straightforward and convenient. We use a Macbook Pro with OS 10.11.6 and had no issues in installing and running the program. We'll be back for the 2018 Turbotax next year!

I've been an Intuit and specifically a Turbotax customer for years, and even the year my accountant challenged me by auditing years of my returns done with Turbotax had to admit all my tax returns done with Turbotax had been done accurately and he couldn't have done any better. :-)

The program is easy to us and sucks in your prior return information to give you a head start. The only problem I had was that it inserted a K-1 form that was not needed. I had that from over 2 returns ago, had removed it on a prior Turbo Tax return, and it still came back this year! When I searched for how to remove the form the directions given did not align with my Mac version. If there are differences, the help should list Windows version and Mac version directions. I was eventually able to figure out how to remove the unwanted K-1 form.

Unfortunately, the IRS didn't ID the source of the refund payment. It was either calculation of self employment tax or Roth IRA contribution based on self employment tax. The outcome is the IRS rejected this years electronic filing because the Adj. Gross Income didn't match

I had to file 3 1040 ez returns for my children. Normally so easy. I get to the end and try to efile and it comes back that I must update before e-filing. Had to search and hunt to figure how to get the update. The update wouldnt work. had to print out and mail in like the old days. I have used turbo tax for years and have never had a problem. I have a complicated return that I must do for myself now. Not sure I trust turbo tax now. Going to quickly go to another company. I dont have much time left and I can't afford a failure.