great product! makes it easy to do a return with the full step feature and help functions. did have some questions about my taxes but it was easy to find answers.

It was maddening to figure out how to reach a HUMAN by TELEPHONE at TurboTax when I ran into some problems using the disk. ARGH! Just please put the contact phone number for the online/disk support people right there inside the box of the disk!

The excessive charges for filing, payments and refunds means that I mailed 3/4 of returns I did this year and going forward will look at other products.

A couple of glaring design oversights that you can't alphabetize lists of data like charitable donations, which can be very hard to scan if long to find the one you need.

We've been paying TOO much for a local firm to process our 1040. I finally mustered the courage to use TT and file on our own. Worked great. Very intuitive.

I could not do my taxes myself without this Turbo Tax software. I worry that I may make a mistake, but this is still the best process to avoid that. I own rental real estate. Hardest part for me is determining what can be expensed vs depreciated.

PA tax distribution question is too confusing. I had to redo the entire return because I had answered the question incorrectly. Simply as if it is a qualified pension.

Once again for the second year in a row the program crashes when I try to print the finished return. As I did last year. I saved the early March version of the program which printed the return nicely. Fix your software!

can't open a box to add things up so I had to get out my calculator and record totals on the paperwork couldn't find the answers for questions, so I had to open my other computer and search the internet. I am very disappointed in this year's quality

If you have to do taxes, Intuit's Q&A format saves you time and makes you understand the process. I'll use Turbotax as long as I have to pay an income tax