switched from paper returns to TT this year and was about as bad as i expected. it works, and the ux isnt terrible, until it starts doing stupid stuff like making me uncheck one box on schedule E a dozen times.

Choices are left justified. 'BACK' is UNDER them 'NEXT' button - which is used 99% of the time is on the FAR RIGHT. Why? Makes no sense what-so-ever. Not particularly user friendly as a result.

I jumped through all the hoops to file my taxes then it said it was too busy to sent my forms to the Fed and State offices. When I finally got it right, it said I took too long and must start over~! Frustrating!

I've been using Turbotax for many years now and have been completely satisfied with the product. I feel confident that I have submitted complete, accurate and timely tax forms.

Shorten up the long series of questions for types of income, expenses. Provide a list with yes/no buttons based on previous years return. Then skip asking unnecessary questions. It makes tax preparation longer then necessary.

Handled pensions, IRA RMD, investments, rental properties and one rental property that was flooded. Have used TurboTax since about 1987 with no problems.

I have been using Turbotax for over 20 years and have never found a problem with it and always had good results that gave me a return almost every year.

I have used Turbo Tax for the last number of years and find it easy to use and understand. Some basic knowledge of tax forms and structures helps but is not necessary. A good product that gets better each year.

It was more difficult this year for some reason. I had the exact same properties this year as in the past, but for some reason it was much harder to find the sections this year.

There are multiple imports available now to upload information into the correct forms to save time and money; several automatic reviews and flagging certain items help uncover any gaps in information, especially if a prior user.