We're sad to hear this, HollyP, because we always want you to have a great experience with our facial tissues. This isn't what we'd expect, so feel free to give us a call at 1-800-553-3639 (Monday-Friday, 8:00am – 5:00pm CST) or contact us here: http://spr.ly/6423T3ght so that we can learn more and try to help. Thank you.

Kleenex Ultra Soft Tissues for those extra tender moments!

Hi Mona. We appreciate the time you took to share your review with us. From time to time, we will update the graphics on our Kleenex boxes to stay up to date on current design trends, but you opinion truly matters to us. Our goal is to continue providing you the same dependable quality tissues you have loved over the years will providing new, uplifting, and comforting designs that encourage you to share Kleenex care with those around you. We greatly appreciate your feedback and will be sure to share it with the rest of our Kleenex brand team. To discuss further, please contact us directly by phone at 1-800-553-3639 Monday through Friday 8 a.m. – 4 p.m. Central Time. Thanks again!